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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChatGPT

    Score8.9 out of 10
    N/AOpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.

    $0

    per month

    e-automate

    Score8.4 out of 10
    N/AECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A
    Pricing
    ChatGPTe-automate
    Editions & Modules
    Free
    $0
    per month
    Plus
    $20
    per month
    Team
    $30
    per month per user
    Pro
    $200
    per month
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ChatGPTe-automate
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChatGPTe-automate
    Considered Both Products
    OpenAI
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    23 Answers
    91%
    Would buy again
    48 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    93%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    81%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    85%
    Implementation went as expected
    29 Answers
    Best Alternatives
    ChatGPTe-automate
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChatGPTe-automate
    Likelihood to Recommend
    9.1
    (22 ratings)
    8.4
    (54 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.7
    (8 ratings)
    Usability
    9.1
    (21 ratings)
    7.7
    (4 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    6.3
    (6 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    2.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ChatGPTe-automate
    Likelihood to Recommend
    OpenAI
    I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
    Incentivized
    Read full review
    ECI Software Solutions
    If you need a system to place and track sales quotes, sales orders, purchase orders, and service calls then E-Automate is perfect. However, if you want to be able to easily bulk upload customers and contracts or if you want to be able to quickly and easily track contract profitability, customer costs, etc, then you'll likely want/need a secondary or different system to do so.
    Incentivized
    Read full review
    Pros
    OpenAI
    • Saves time by generating content about a specific topic very quickly
    • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
    • Can autogenerate content on a vast amount of topics
    Incentivized
    Read full review
    ECI Software Solutions
    • Sending Invoices out to customers via email or printing.
    • Keep track of ordering and inventory.
    • Sales Tax reporting.
    • Monitoring customer payment activity/setting up and removing credit holds.
    • Calculating payments to process each cycle.
    • Excellent aging reports.
    • I like the fact that when I am looking at one item, such as an invoice, I have the capability to switch to the customer menu rather than having to exit out of invoices and then enter into customers.
    • I love the flexibility of the search menus - being able to sort on several factors at once.
    Incentivized
    Read full review
    Cons
    OpenAI
    • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
    • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
    • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
    Incentivized
    Read full review
    ECI Software Solutions
    • Make sales invoices not require serial numbers, or be more flexible with it.
    • Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
    • Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenAI
    ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
    Incentivized
    Read full review
    ECI Software Solutions
    Its really the only option for the industry that does enough of what we need for it to function . I'm not sure if there were better options out there if we would have to renew our subscription. With the addition of AI, hopefully something will be able to become more useful.
    Incentivized
    Read full review
    Usability
    OpenAI
    It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
    seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
    Incentivized
    Read full review
    ECI Software Solutions
    The user interface may be slightly outdated, but it is very intuitive and easy to navigate. Once you have learned one module within the system it is very easy to apply that knowledge to any other module. It makes using the system much easier, and it makes training another person on the system quick and efficient.
    Incentivized
    Read full review
    Reliability and Availability
    OpenAI
    No answers on this topic
    ECI Software Solutions
    Mostly available, sometimes down for issues but usually there when we need it
    Incentivized
    Read full review
    Performance
    OpenAI
    No answers on this topic
    ECI Software Solutions
    Reports are the struggle the most with the information being extracted in a way that you need to copy and paste it into a new document so some of the information is not covered
    Incentivized
    Read full review
    Support Rating
    OpenAI
    Their responses are always professional , although they delay sometimes
    Read full review
    ECI Software Solutions
    Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
    Incentivized
    Read full review
    Implementation Rating
    OpenAI
    No answers on this topic
    ECI Software Solutions
    I did not participate in implementation
    Incentivized
    Read full review
    Alternatives Considered
    OpenAI
    I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
    Incentivized
    Read full review
    ECI Software Solutions
    E-automate is much better at understanding the needs of the office equipment industry and provide the necessary tools. SAP Business One has limited features specific to the office equipment industry and includes things that are not useful. E-automate is also priced much better and provides the best value for your investment.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenAI
    No answers on this topic
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Scalability
    OpenAI
    No answers on this topic
    ECI Software Solutions
    Every department we have does use e-automate to some degree with most being successful.
    Incentivized
    Read full review
    Professional Services
    OpenAI
    No answers on this topic
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Return on Investment
    OpenAI
    • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
    • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
    • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
    • Basically, has elimited a tech support position in our company.
    Incentivized
    Read full review
    ECI Software Solutions
    • The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
    • E-automate has very few outside vendors for add-on modules.
    • The vendors that do have modules are costly.
    Incentivized
    Read full review
    ScreenShots

    e-automate Screenshots

    Screenshot of an item search, in e-automate