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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatter (discontinued)

    Score9.3 out of 10
    N/AChatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A

    Kanban Tool

    Score8.5 out of 10
    N/AKanban Tool is a visual project management application based on Kanban that helps companies visualize workflow, track project progress, analyze and improve business processes. Some key features include: time tracking and time reports, real-time collaboration and Kaban analytics.

    $6

    per month per user

    Pricing
    Chatter (discontinued)Kanban Tool
    Editions & Modules
    No answers on this topic
    Kanban Tool Team
    $6
    per month per user
    Kanban Tool Enterprise
    $11
    per month per user
    Kanban Tool On-Site Team
    $720
    per year per 10-user pack
    Kanban Tool On-Site Enterprise
    $1,320
    per year per 10-user pack
    Offerings
    Pricing Offerings
    Chatter (discontinued)Kanban Tool
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chatter (discontinued)Kanban Tool
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Shore Labs
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    Chatter (discontinued)Kanban Tool
    Project Management
    Comparison of Project Management features of Chatter (discontinued) and Kanban Tool
    Feature
    Chatter (discontinued)
    8.3
    52 Ratings
    7% above category average
    Kanban Tool
    6.3
    13 Ratings
    20% below category average
    Task Management8.836 Ratings8.513 Ratings
    Gantt Charts8.019 Ratings1.03 Ratings
    Scheduling7.930 Ratings6.111 Ratings
    Workflow Automation8.932 Ratings7.311 Ratings
    Mobile Access8.049 Ratings8.510 Ratings
    Search7.944 Ratings00 Ratings
    Visual planning tools8.833 Ratings00 Ratings
    Resource Management00 Ratings6.48 Ratings
    Team Collaboration00 Ratings6.113 Ratings
    Support for Agile Methodology00 Ratings7.311 Ratings
    Support for Waterfall Methodology00 Ratings3.96 Ratings
    Document Management00 Ratings6.49 Ratings
    Email integration00 Ratings7.39 Ratings
    Timesheet Tracking00 Ratings8.06 Ratings
    Change request and Case Management00 Ratings8.28 Ratings
    Budget and Expense Management00 Ratings3.04 Ratings
    Communication
    Comparison of Communication features of Chatter (discontinued) and Kanban Tool
    Feature
    Chatter (discontinued)
    8.4
    54 Ratings
    5% above category average
    Kanban Tool
    -
    Ratings
    Chat9.050 Ratings00 Ratings
    Notifications7.153 Ratings00 Ratings
    Discussions8.151 Ratings00 Ratings
    Surveys8.034 Ratings00 Ratings
    Internal knowledgebase8.036 Ratings00 Ratings
    Integrates with GoToMeeting9.013 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.920 Ratings00 Ratings
    Integrates with Outlook9.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatter (discontinued) and Kanban Tool
    Feature
    Chatter (discontinued)
    8.5
    48 Ratings
    5% above category average
    Kanban Tool
    -
    Ratings
    Versioning8.828 Ratings00 Ratings
    Video files8.833 Ratings00 Ratings
    Audio files7.930 Ratings00 Ratings
    Document collaboration8.941 Ratings00 Ratings
    Access control8.034 Ratings00 Ratings
    Advanced security features8.929 Ratings00 Ratings
    Integrates with Google Drive9.018 Ratings00 Ratings
    Device sync8.027 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Chatter (discontinued) and Kanban Tool
    Feature
    Chatter (discontinued)
    -
    Ratings
    Kanban Tool
    5.7
    6 Ratings
    30% below category average
    Quotes/estimates00 Ratings5.55 Ratings
    Invoicing00 Ratings5.55 Ratings
    Project & financial reporting00 Ratings3.04 Ratings
    Integration with accounting software00 Ratings9.01 Ratings
    Best Alternatives
    Chatter (discontinued)Kanban Tool
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatter (discontinued)Kanban Tool
    Likelihood to Recommend
    9.0
    (56 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    7.3
    (7 ratings)
    9.1
    (6 ratings)
    Support Rating
    7.6
    (27 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Chatter (discontinued)Kanban Tool
    Likelihood to Recommend
    Discontinued Products
    [Chatter] is the tool that makes our relations
    stronger. It provides advanced ways of communication. I have trained my many
    team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
    customers. It will surely enhance the productivity of your organization.
    Incentivized
    Read full review
    Shore Labs
    Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
    • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
    • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
    Incentivized
    Read full review
    Shore Labs
    • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
    • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
    • It does a good job of managing very basic visual elements of an agile development cycle.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
    • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
    • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
    • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
    • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
    • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
    Incentivized
    Read full review
    Shore Labs
    • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
    • Kanban gives a higher level project management view but it lacks customization and personal settings features.
    • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
    Incentivized
    Read full review
    Shore Labs
    We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
    Incentivized
    Read full review
    Shore Labs
    The integration with Teams is well suited. This works wonderful for my
    company. Our team can easily prioritize tasks based on their importance.
    It help our team identify and reduce inefficiencies in workflow. With
    great visibility in data our team can make informed decisions. Ensuring
    clear accountability and responsibility of team members
    Read full review
    Support Rating
    Discontinued Products
    If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
    Incentivized
    Read full review
    Shore Labs
    This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
    Read full review
    Alternatives Considered
    Discontinued Products
    Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
    Incentivized
    Read full review
    Shore Labs
    We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
    Read full review
    Return on Investment
    Discontinued Products
    • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
    • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
    • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
    Incentivized
    Read full review
    Shore Labs
    • Better communication and organization of ongoing projects.
    • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
    • Greatly reduced costs from using other tools that were much more expensive.
    Read full review
    ScreenShots

    Kanban Tool Screenshots

    Screenshot of Visual project management tool - Kanban board from Kanban Tool.Screenshot of The collection of Power-Ups form Kanban ToolScreenshot of Kanban Tool board example, with My Work widget, Recurring and Postponed Tasks visible in the side panel. User's own background selected.Screenshot of Kanban Tool  board example. Default light theme applied.Screenshot of Kanban Tool - an open card view, with comments in the side panel. The choice of what fields show on cards is with the user.Screenshot of Kanban Tool's free Power-Ups  for user's own activation.