TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkout.com

    Score10 out of 10
    N/ACheckout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A

    Rydoo

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rydoo (formerly Xpenditure) is a cloud based travel management solution that also handles the expense management process from receipt to accounting. After taking a picture of a receipt, Rydoo will extract all relevant data, and make it ready to be exported to the accounting software of your choice.

    $10

    per month per user (starting at 5 users)

    Pricing
    Checkout.comRydoo
    Editions & Modules
    No answers on this topic
    Essentials
    €10
    per month per user (starting at 5 users)
    Pro
    €12
    per month per user (starting at 5 users)
    Business
    Custom Pricing
    Starting at 30 active users.
    Enterprise
    Custom Pricing
    Starting at 30 active users
    Offerings
    Pricing Offerings
    Checkout.comRydoo
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Checkout.comRydoo
    Considered Both Products
    Checkout.com
    No answer on this topic
    Rydoo
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    42 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    40 Answers
    No answers on this topic
    Features
    Checkout.comRydoo
    Payment Gateways
    Comparison of Payment Gateways features of Checkout.com and Rydoo
    Feature
    Checkout.com
    7.9
    39 Ratings
    6% above category average
    Rydoo
    -
    Ratings
    Fraud Detection7.432 Ratings00 Ratings
    API or SDK8.437 Ratings00 Ratings
    Recurring Payment Support7.929 Ratings00 Ratings
    Billing and Invoicing Support7.933 Ratings00 Ratings
    Global Support8.236 Ratings00 Ratings
    Payment Form Acceptance7.533 Ratings00 Ratings
    Best Alternatives
    Checkout.comRydoo
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Adyen
    Score8.9 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Checkout.comRydoo
    Likelihood to Recommend
    8.3
    (45 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (43 ratings)
    7.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Checkout.comRydoo
    Likelihood to Recommend
    Checkout.com
    Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
    Incentivized
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    Rydoo
    I would recommend it for someone who wanted to track reimbursed expenses or credit card expenses, but there is not enough in Rydoo to work with these two distinct categories of items separately. It is not a good fit for someone looking to have their expenses seamlessly reimbursed (like Expensify). I do recommend it if you need to work with multiple currencies, because it makes that easy.
    Incentivized
    Read full review
    Pros
    Checkout.com
    • They provide excellent advice from knowledgeable subject matter experts on all things payments.
    • They adapt quickly to our business-changing needs, helping us stay agile as our business grows.
    • They provide trustworthy and reliable services that enable us to take payments with as little friction as possible.
    • They are as passionate about performance as we are, working closely with us to ensure we maximize the chances of success for every transaction.
    Incentivized
    Read full review
    Rydoo
    • Saves recent accounts so you do not have to search for them each time you are adding receipts
    • Matches transactions quickly
    • Reads receipt details accurately
    Incentivized
    Read full review
    Cons
    Checkout.com
    • Their dashboard can get better. They have been making improvements
    • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
    • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
    Incentivized
    Read full review
    Rydoo
    • Support responsiveness.
    • Features to detail what has actually been reimbursed vs. what has been reported.
    • More flexibility in setting approval flows.
    Incentivized
    Read full review
    Likelihood to Renew
    Checkout.com
    We have a long term contract and we already have them in our plans for the next 5 years.
    Incentivized
    Read full review
    Rydoo
    No answers on this topic
    Reliability and Availability
    Checkout.com
    In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
    Incentivized
    Read full review
    Rydoo
    No answers on this topic
    Performance
    Checkout.com
    Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
    Incentivized
    Read full review
    Rydoo
    No answers on this topic
    Support Rating
    Checkout.com
    When we were discovering the possibility of opening an entity in the United States to process transactions as domestic cards, Checkout.com did not just quickly provide the requirements to open that market as we asked them to but showed us slides with all the possibilities we had for each of their licenses in the world, calculating an estimate of the acquiring costs and acceptance rate we would have, based on the cross-border volumes we were processing with them, to evaluate other ways to improve our business.
    Incentivized
    Read full review
    Rydoo
    When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.
    Incentivized
    Read full review
    Alternatives Considered
    Checkout.com
    Both CyberSource and Ingenico provided poor support on any types of issues. Integration was a nightmare as it took months just to set them up as compared to Checkout.com. Checkout.com provided us with quick integration and constant monitoring of our transactions which is what we really needed.
    Incentivized
    Read full review
    Rydoo
    Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With Expensify you had to create a report first which added extra unnecessary work with no benefits.
    Incentivized
    Read full review
    Scalability
    Checkout.com
    Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
    Incentivized
    Read full review
    Rydoo
    No answers on this topic
    Return on Investment
    Checkout.com
    • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
    • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
    Incentivized
    Read full review
    Rydoo
    • Rydoo saves time, which saves money. I'm able to make and check expenses quickly.
    • Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires.
    • Rydoo centralizes internal communication about specific expenses, since you can leave comments.
    Incentivized
    Read full review
    ScreenShots

    Rydoo Screenshots

    Screenshot of iPhone app screenshotScreenshot of Online dashboard screenshotScreenshot of Expense detail screenshot