Likelihood to Recommend When work becomes too monotonous or in case someone is looking to divert from their regular work, taking up a project where one can volunteer with a skill they haven’t used in a while can be just the thing they need to take a break and approach their work with a new perspective. This is very refreshing indeed
Read full review Suited for- It's a great one start shop for information. If you want your data all in one place and easy to access, you cannot beat LumApps for this. It's ease of placing pages across multiple sectors, menu navigation, and org chart integration are lovely. It showcases information and files very well with easy web page design that brings it all together. With only a little bit of training many people can use the product and create content. Less Appropriate- While great at what it does it is still a place to showcase information, not house it. It's not a replacement for Microsoft or Google regarding online file storage. It does not do the storage. It just makes files easy to access if your company houses them already. This same idea applies to Active Directory, it can do a lot of great customization of roles and allow/highlight information for people if they already have great data about people. It is a challenge if the backend data profiles of a person are not already syncing from other systems.
Read full review Pros They personalize volunteering experiences based on employee's skills and interests. I literally could volunteer when I want and in the way I want, making the whole Corporate volunteering program more participating Their customer support is top notch too Read full review Offers simple addition of custom content types that give the ability to apply different access and distribution levels. The HTML widget allows for the simple removal of WYSIWG tools to simplify the view for content contributors. The ability to rearrange layouts is very simple. Read full review Cons Their presence in Australia is relatively less compared to other regions We hope this can integrate with more HRMS tools in the future Grants module is still in nascent stages Read full review The editing user interface is a bit wonky and occasionally glitchy. The back-end options are not organized super well, which can make it confusing to find the right settings. The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users. Read full review Likelihood to Renew Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all
Read full review The tool is easy to use. Even without a dedicated product owner we feel confident using the system for our needs.
Read full review Usability They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier
Read full review If you are a content owner, you need to learn how to use the tools and this can be time-consuming and not simple. We rely on the support of our internal LumApps team to provide support and train us on the tools. But it is fairly convenient once you know how to use it correctly.
Read full review Support Rating They respond within a few hours and resolve any issues within 24 hours, they are super sweet!
Read full review Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.
Read full review Implementation Rating it was really smooth, no comments
Read full review Alternatives Considered Very customer-obsessed: Their team just wants you to succeed, love them! Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space Read full review Our organization selected LumApps for its customizability, integrations with the Google suite,
Slack , etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, would no longer be inundated with content that did not apply to their region or market.
Read full review Return on Investment A chance to use my skills and expertise for the good of the community. Ability to engage our global workforce in volunteering, which previously felt impossible Read full review after migration, it has reduced time for Internal Comms to create and publish content (for some content that we can import as a chart, like anniversary celebrations, we've been able to reduce the time from 4-6 hours down to about 15 minutes) we haven't used long it enough to see ROI on other facets, but not having divisions create their own websites unbeknownst to anyone else is invaluable Read full review ScreenShots