What users are saying about
Top Rated
64 Ratings
20 Ratings
Top Rated
64 Ratings
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Score 9 out of 100
20 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Chili Piper is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.8

Chili Piper

88%
29 Ratings
8.6

Zoho Bookings

86%
4 Ratings

Likelihood to Renew

Chili Piper

N/A
0 Ratings
9.0

Zoho Bookings

90%
1 Rating

Support Rating

8.2

Chili Piper

82%
16 Ratings
6.0

Zoho Bookings

60%
1 Rating

Likelihood to Recommend

Chili Piper

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
Anonymous | TrustRadius Reviewer

Zoho Bookings

Honestly, Zoho bookings are a must to use for everyone looking to manage appointments and collect payments. The tool is simple, and the team provides a demo, after which you can start using the tool right away. I feel the best-suited scenario in which you can use Zoho Bookings is scheduling job interviews. Unlike traditional tools, Zoho provides a really useful set of features to manage the booking. However, If you need to operate it from a mobile or looking for an elegant little layout, you might want to give other tools a try.
Anonymous | TrustRadius Reviewer

Pros

Chili Piper

  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
Kathryn Penner | TrustRadius Reviewer

Zoho Bookings

  • Online booking without hands on involvement by our team
  • Security of publishing a link for free consultations
  • Automated two-way syncing with our calendar
  • Ease of use both for us as well as our clients
Stephen Lalla | TrustRadius Reviewer

Cons

Chili Piper

  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
Jonathan Jerozal | TrustRadius Reviewer

Zoho Bookings

  • Remove Zoho Branding in Basic Plan
  • Provide Reports on revenue in all plans
  • Remove the expiry date for Zoho Wallet credits
Isabelle Carnel | TrustRadius Reviewer

Pricing Details

Chili Piper

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per user, per month

Chili Piper Editions & Modules

Edition
Spicy$151
Hot$251
Concierge$2002
Concierge Live$3502
  1. per user, per month
  2. flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.

Zoho Bookings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 6

Starting Price

$0 per user

Zoho Bookings Editions & Modules

Edition
Basic$6 per month when billed annually.1
Premium$9 per month when billed annually.2
Free0 (1 staff included)3
  1. per user
  2. per staff
  3. per staff per month
Additional Pricing Details

Likelihood to Renew

Chili Piper

No score
No answers yet
No answers on this topic

Zoho Bookings

Zoho Bookings 9.0
Based on 1 answer
It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
María Fernanda Cruz | TrustRadius Reviewer

Support Rating

Chili Piper

Chili Piper 8.2
Based on 16 answers
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sasha Galkova | TrustRadius Reviewer

Zoho Bookings

Zoho Bookings 6.0
Based on 1 answer
A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
María Fernanda Cruz | TrustRadius Reviewer

Alternatives Considered

Chili Piper

Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
Daniel McHugh | TrustRadius Reviewer

Zoho Bookings

Zoho Bookings is focused on appointments with lots of advanced features, Zoho bookings is the next-gen tool that obviously needs a lot of improvements to make it usable on a B2C basis. But we only had appointment requirements for Job Interviews and B2B businesses; it worked out fine for us. If it were B2C, I would've chosen Zoom.
Anonymous | TrustRadius Reviewer

Return on Investment

Chili Piper

  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
Anonymous | TrustRadius Reviewer

Zoho Bookings

  • It would be hard to estimate the time savings it has provided but I'd easily say 1 hour a week
  • Our clients and potential clients love it as they can schedule with us 24/7
  • If anyone emails about setting up an appointment, I simply reply back with a link and they do the work
Stephen Lalla | TrustRadius Reviewer

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