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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChiroTouch

    Score2 out of 10
    N/AChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

    $159

    per month

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Pricing
    ChiroTouchPandaDoc
    Editions & Modules
    ChiroTouch
    $159.00
    per month
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ChiroTouchPandaDoc
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ChiroTouchPandaDoc
    Considered Both Products
    ChiroTouch
    No answer on this topic
    PandaDoc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    222 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    204 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    221 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    174 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    182 Answers
    Best Alternatives
    ChiroTouchPandaDoc
    Small Businesses
    No answers on this topic
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChiroTouchPandaDoc
    Likelihood to Recommend
    10.0
    (5 ratings)
    8.5
    (329 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (18 ratings)
    Usability
    9.0
    (2 ratings)
    8.3
    (23 ratings)
    Availability
    7.0
    (1 ratings)
    9.1
    (4 ratings)
    Performance
    8.0
    (1 ratings)
    9.6
    (21 ratings)
    Support Rating
    10.0
    (2 ratings)
    6.1
    (23 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    6.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    2.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (20 ratings)
    Product Scalability
    7.0
    (1 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.7
    (4 ratings)
    User Testimonials
    ChiroTouchPandaDoc
    Likelihood to Recommend
    ChiroTouch
    ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
    Incentivized
    Read full review
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    Pros
    ChiroTouch
    • Allows for a lot of customization that can make the software work well for small and large practices
    • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
    • Manages all your patient data in one place
    • Uses iPad apps as well as desktop applications
    Incentivized
    Read full review
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Cons
    ChiroTouch
    • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
    • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
    • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
    Incentivized
    Read full review
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    Likelihood to Renew
    ChiroTouch
    ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
    Incentivized
    Read full review
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Usability
    ChiroTouch
    It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
    Incentivized
    Read full review
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Reliability and Availability
    ChiroTouch
    Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
    Incentivized
    Read full review
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Performance
    ChiroTouch
    Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
    Incentivized
    Read full review
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Support Rating
    ChiroTouch
    A+ Customer Support in all areas of ChiroTouch!
    Incentivized
    Read full review
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Online Training
    ChiroTouch
    The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
    Incentivized
    Read full review
    PandaDoc
    No answers on this topic
    Implementation Rating
    ChiroTouch
    If you are not happy with your trainer, ask for someone new.
    Incentivized
    Read full review
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Alternatives Considered
    ChiroTouch
    We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
    Incentivized
    Read full review
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Scalability
    ChiroTouch
    It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
    Incentivized
    Read full review
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Return on Investment
    ChiroTouch
    • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
    • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
    • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
    Incentivized
    Read full review
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.