Chorus by ZoomInfo vs. Rankinity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chorus by ZoomInfo
Score 8.1 out of 10
N/A
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A
Rankinity
Score 9.0 out of 10
N/A
Rankinity focuses on long-term promotion strategy, competitor tracking, and keyword tracking to measure Internet visibility.N/A
Pricing
Chorus by ZoomInfoRankinity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Chorus by ZoomInfoRankinity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chorus by ZoomInfoRankinity
Top Pros
Top Cons
Features
Chorus by ZoomInfoRankinity
SEO
Comparison of SEO features of Product A and Product B
Chorus by ZoomInfo
-
Ratings
Rankinity
6.7
1 Ratings
15% below category average
Keyword analysis00 Ratings6.01 Ratings
SERP ranking tracking00 Ratings8.01 Ratings
Competitive analysis00 Ratings6.01 Ratings
SEO Channels
Comparison of SEO Channels features of Product A and Product B
Chorus by ZoomInfo
-
Ratings
Rankinity
7.0
1 Ratings
8% below category average
Local SEO00 Ratings7.01 Ratings
SEO Platform & Account Management
Comparison of SEO Platform & Account Management features of Product A and Product B
Chorus by ZoomInfo
-
Ratings
Rankinity
9.0
1 Ratings
7% above category average
Multi-domain support00 Ratings9.01 Ratings
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User Ratings
Chorus by ZoomInfoRankinity
Likelihood to Recommend
8.7
(264 ratings)
9.0
(1 ratings)
Likelihood to Renew
6.1
(4 ratings)
-
(0 ratings)
Usability
5.6
(6 ratings)
9.0
(1 ratings)
Support Rating
8.2
(3 ratings)
8.0
(1 ratings)
Implementation Rating
7.3
(2 ratings)
-
(0 ratings)
Ease of integration
6.8
(3 ratings)
-
(0 ratings)
User Testimonials
Chorus by ZoomInfoRankinity
Likelihood to Recommend
ZoomInfo
Chorus is well-suited for sales meetings and internal team meetings. It’s a good tool for capturing and analyzing conversations with prospects, making it easier to identify key insights and trends that can help close deals faster. It’s not the best tool for analyzing conversational data insights.
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Rankinity
Rankinity is well-suited for agencies that provide SEO services for some clients. It's a great stepping stone tool while an agency scales it's services and builds a book of SEO clients since you pay per keyword check. The frequency of checks can be set for each client (project) so if services are performed monthly, you can set checks to happen at the beginning of the month
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Pros
ZoomInfo
  • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
  • We learned what areas need to be improved and also the strength we had during that conversation.
  • It also provides the length of speech of each participants.
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Rankinity
  • Pay Per Ranking Check
  • Track Keyword Rankings by Location
  • Keyword Groups and Weighting
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Cons
ZoomInfo
  • The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
  • Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
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Rankinity
  • Keyword grouping could be more intuitive
  • Historical data is not always easy to pull
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Likelihood to Renew
ZoomInfo
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
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Rankinity
No answers on this topic
Usability
ZoomInfo
This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
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Rankinity
We've seen one major platform update (user interface overhaul). This has made the system much easier to use. There are some features that could still be improved like historical rankings but overall the system is good and aligns with the expectation for what you pay for it. Not a whole lot to complain about on the usability side of things
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Support Rating
ZoomInfo
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
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Rankinity
No chat support, only email support. Whenever I've used their support system, I have received responses in 1-2 business days and the solution addressed my needs/concerns. I've really only had a couple of instances where I've needed to reach out to their support team since the system is pretty straight forward and easy to use.
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Implementation Rating
ZoomInfo
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
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Rankinity
No answers on this topic
Alternatives Considered
ZoomInfo
I used Google Analytics with Primerica. I payed for it myself to see how my team I was managing was holding up to other teams in the region. Chorus works so much better and if it would have been in my capability to use chorus I would have
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Rankinity
Rankinity is simpler solution that's different than the all-in-one type solutions we've also used. A lot of it comes down to process and how service offerings are built for clients. We use Rankinity for clients where we're tracking a lot of keywords in a lot of different geographic areas because it's a more cost-effective solutions. But for larger clients, we typically rely on all-in-one solutions that offer more tools for SEO.
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Return on Investment
ZoomInfo
  • Reducing cost on training for sales persons.
  • As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
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Rankinity
  • Low-cost solution
  • Scalable as client list grows
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ScreenShots

Chorus by ZoomInfo Screenshots

Screenshot of Deal and Account VisibilityScreenshot of Post-Meeting BriefScreenshot of Team Analytics