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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Sign Builder

    Score7.6 out of 10
    N/AChrome Sign Builder, from Google, is a digital signage utility that allows users to schedule and display content across managed Chrome devices and networks, built to make it easy to show web content content such as restaurant menus, images, and YouTube videos and playlists–as well as Google Presentations, which can be edited by anyone who has access to the presentation.N/A

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Pricing
    Chrome Sign BuilderGrasshopper
    Editions & Modules
    No answers on this topic
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Offerings
    Pricing Offerings
    Chrome Sign BuilderGrasshopper
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Chrome Sign BuilderGrasshopper
    Considered Both Products
    Google
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    76%
    Would buy again
    19 Answers
    100%
    Would buy again
    46 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    20 Answers
    93%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    19 Answers
    100%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    21 Answers
    100%
    Implementation went as expected
    46 Answers
    Features
    Chrome Sign BuilderGrasshopper
    Cloud PBX
    Comparison of Cloud PBX features of Chrome Sign Builder and Grasshopper
    Feature
    Chrome Sign Builder
    -
    Ratings
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    Hosted PBX00 Ratings9.423 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.024 Ratings
    User templates00 Ratings10.019 Ratings
    Call reports00 Ratings9.433 Ratings
    Directory of employee names00 Ratings9.434 Ratings
    Call Management
    Comparison of Call Management features of Chrome Sign Builder and Grasshopper
    Feature
    Chrome Sign Builder
    -
    Ratings
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    Answering rules00 Ratings9.247 Ratings
    Call recording00 Ratings9.622 Ratings
    Call park00 Ratings9.812 Ratings
    Call screening00 Ratings10.036 Ratings
    Message alerts00 Ratings9.243 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Chrome Sign Builder and Grasshopper
    Feature
    Chrome Sign Builder
    -
    Ratings
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    Video conferencing00 Ratings7.93 Ratings
    Audio conferencing00 Ratings7.77 Ratings
    Video screen sharing00 Ratings8.23 Ratings
    Instant messaging00 Ratings8.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Chrome Sign Builder and Grasshopper
    Feature
    Chrome Sign Builder
    -
    Ratings
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    Mobile app for iOS00 Ratings8.935 Ratings
    Mobile app for Android00 Ratings8.929 Ratings
    Best Alternatives
    Chrome Sign BuilderGrasshopper
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Fuze
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Sign BuilderGrasshopper
    Likelihood to Recommend
    7.5
    (25 ratings)
    7.8
    (56 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    4.0
    (2 ratings)
    9.0
    (42 ratings)
    User Testimonials
    Chrome Sign BuilderGrasshopper
    Likelihood to Recommend
    Google
    Chrome Sign Builder seems to work best when only one or two resources are displayed. Rotating through multiple screens in slideshow format without a ready ability to advance and pause causes some problems. When scheduling five outdoor ranges and a clubhouse, individuals have to stand and watch as sometimes complex calendars scroll by focusing on specific data and time. On the other hand, when limited to one or two rouses, the system works well enough.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Pros
    Google
    • schedule YouTube videos and playlists
    • Use Chrome Sign Builder to display menus. For example, to show menus for breakfast, lunch, and dinner, create 3 schedules. Each schedule has its own menu URL to display the menu content.
    • create a presentation using Google Slides and display it using Chrome Sign Builder.
    • When you publish the presentation, set it to start as soon as it loads and restart again after the last slide.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Cons
    Google
    • Would be good if there was a way if it could update live rather than needing to export the JSON file and upload it to the management console manually
    • Could be more visual based to make more complicated layouts easier rather than needing to use percentages.
    • Dated design compared to Google's latest UI upgrade
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Usability
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Support Rating
    Google
    Support can be sparse, lengthy wait times, and sometimes not the most helpful solutions. If you really need assistance using it - contacting your VAR is a better bet than using Chrome Sign Builder support. We have also had frustrating cases where support will close tickets without a solution.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Chrome Sign Builder is very strong and flexible on manipulation and the quality of signs management is an effective and an excellent forms management system which is very easy on deployment and management of all our project documents. The easy-on reports building through Chrome Sign Builder is also another big point and the dashboard is very easy to adapt.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Return on Investment
    Google
    • As this is a free tool we save money on purchasing an alternative solution
    • Displaying pertinent signage through the building streamlines operations and provides the right data to those who need it
    • May not be as approachable to a new user, but someone with technical experience should have no issues getting started quickly with the tool
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    ScreenShots