CiraSync vs Pipedrive

• Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
• Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
• A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

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• Their pipeline is super simple with drag and drop features, and a clean and clear view of your deals and deal amounts.
• They have a great automation system that allows for tasks and emails to be sent when a stage changes.
• They have a great note system that allows voice recording and easy phone access to manage notes while on a call.

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• I'd like to see a few different options regarding licensing option.

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• There is definitely a bit of a learning curve
• Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
• It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.

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• It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

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• Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
• I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
• Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.

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