What users are saying about
5 Ratings
341 Ratings
5 Ratings
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Score 9.4 out of 100
341 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Sales Force Automation

    CiraSync

    Feature Set Not Supported
    N/A
    6.4

    Pipedrive

    64%
    Pipedrive ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    6.5
    65%
    15 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    6.6
    66%
    8 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.9
    89%
    56 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.1
    81%
    53 Ratings

    Contract management

    N/A
    0 Ratings
    3.0
    30%
    9 Ratings

    Quote & order management

    N/A
    0 Ratings
    5.1
    51%
    7 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.1
    71%
    13 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    4.3
    43%
    9 Ratings

    Customer Service & Support

    CiraSync

    Feature Set Not Supported
    N/A
    2.9

    Pipedrive

    29%
    Pipedrive ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    4.7
    47%
    6 Ratings

    Call center management

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    Help desk management

    N/A
    0 Ratings
    3.1
    31%
    6 Ratings

    Marketing Automation

    CiraSync

    Feature Set Not Supported
    N/A
    8.8

    Pipedrive

    88%
    Pipedrive ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    40 Ratings

    Email marketing

    N/A
    0 Ratings
    8.7
    87%
    4 Ratings

    CRM Project Management

    CiraSync

    Feature Set Not Supported
    N/A
    6.2

    Pipedrive

    62%
    Pipedrive ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    7.5
    75%
    54 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    4.1
    41%
    5 Ratings

    Reporting

    N/A
    0 Ratings
    6.9
    69%
    53 Ratings

    CRM Reporting & Analytics

    CiraSync

    Feature Set Not Supported
    N/A
    5.1

    Pipedrive

    51%
    Pipedrive ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    5.1
    51%
    11 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.5
    85%
    58 Ratings

    Customizable reports

    N/A
    0 Ratings
    1.7
    17%
    8 Ratings

    Customization

    CiraSync

    Feature Set Not Supported
    N/A
    5.8

    Pipedrive

    58%
    Pipedrive ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    7.6
    76%
    54 Ratings

    Custom objects

    N/A
    0 Ratings
    7.2
    72%
    44 Ratings

    Scripting environment

    N/A
    0 Ratings
    1.0
    10%
    4 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.3
    73%
    39 Ratings

    Security

    CiraSync

    Feature Set Not Supported
    N/A
    7.4

    Pipedrive

    74%
    Pipedrive ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    6.1
    61%
    12 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.7
    87%
    51 Ratings

    Social CRM

    CiraSync

    Feature Set Not Supported
    N/A
    1.1

    Pipedrive

    11%
    Pipedrive ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    Social engagement

    N/A
    0 Ratings
    1.1
    11%
    5 Ratings

    Integrations with 3rd-party Software

    CiraSync

    Feature Set Not Supported
    N/A
    3.6

    Pipedrive

    36%
    Pipedrive ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    3.6
    36%
    7 Ratings

    Compensation management

    N/A
    0 Ratings
    3.5
    35%
    4 Ratings

    Platform

    CiraSync

    Feature Set Not Supported
    N/A
    7.8

    Pipedrive

    78%
    Pipedrive ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.8
    78%
    51 Ratings

    Attribute Ratings

    • CiraSync is rated higher in 1 area: Likelihood to Recommend
    • Pipedrive is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.7

    CiraSync

    97%
    4 Ratings
    9.2

    Pipedrive

    92%
    61 Ratings

    Likelihood to Renew

    CiraSync

    N/A
    0 Ratings
    8.0

    Pipedrive

    80%
    3 Ratings

    Usability

    CiraSync

    N/A
    0 Ratings
    8.8

    Pipedrive

    88%
    12 Ratings

    Availability

    CiraSync

    N/A
    0 Ratings
    8.2

    Pipedrive

    82%
    2 Ratings

    Support Rating

    8.5

    CiraSync

    85%
    5 Ratings
    9.3

    Pipedrive

    93%
    12 Ratings

    Implementation Rating

    CiraSync

    N/A
    0 Ratings
    8.2

    Pipedrive

    82%
    3 Ratings

    Likelihood to Recommend

    CiraSync

    CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
    Anonymous | TrustRadius Reviewer

    Pipedrive

    Using Pipedrive to collect customer data and setup automated tasks is great. This allows leads to flow into Pipedrive and be assigned to the right team member. Notes and tasks can then be created in the specific deal and can be easily transferred to another team member. The system is very easy to use
    Mark Rueckert | TrustRadius Reviewer

    Pros

    CiraSync

    • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
    • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
    • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
    Anonymous | TrustRadius Reviewer

    Pipedrive

    • Onboarding - Pipedrive makes it very simple to onboard your organization with very simple tasks.
    • Workflow Automation - for the price, Pipedrive's workflow automation tasks are very robust. It amazed me how many different tasks, from emails to creating activities, it is fantastic how much time a well designed system can save your organization.
    • Tracking deal stages is very simple and what is nice is now actionable which certainly keeps you on your toes to close the net deal.
    Anonymous | TrustRadius Reviewer

    Cons

    CiraSync

    • I'd like to see a few different options regarding licensing option.
    Anonymous | TrustRadius Reviewer

    Pipedrive

    • There is definitely a bit of a learning curve
    • Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
    • It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    CiraSync

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1 per month

    CiraSync Editions & Modules

    Edition
    Enterprise Edition$11
    1. per user, per month
    Additional Pricing Details

    Pipedrive

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $9 per month

    Pipedrive Editions & Modules

    Edition
    Essential$15.001
    Advanced$29.001
    Professional$59.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    CiraSync

    No score
    No answers yet
    No answers on this topic

    Pipedrive

    Pipedrive 8.0
    Based on 3 answers
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Anonymous | TrustRadius Reviewer

    Usability

    CiraSync

    No score
    No answers yet
    No answers on this topic

    Pipedrive

    Pipedrive 8.8
    Based on 12 answers
    As the first Pipedrive user in the company, my task was to understand the use of the platform and configure it, for me it was very easy to enroll in the platform. With the system ready, it was time to train all the users and it was very easy for them to understand it since it is as easy as using a social network.
    Anonymous | TrustRadius Reviewer

    Support Rating

    CiraSync

    CiraSync 8.5
    Based on 5 answers
    The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
    Anonymous | TrustRadius Reviewer

    Pipedrive

    Pipedrive 9.3
    Based on 12 answers
    The team at Pipedrive has always been available nearly instantly via the in-app texting feature. We have never lingered, awaiting their response for anything we asked them and they always work hard to fix whatever issue we may encounter. This makes a huge difference in our decision to stick with Pipedrive in the long run.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    CiraSync

    No score
    No answers yet
    No answers on this topic

    Pipedrive

    Pipedrive 8.2
    Based on 3 answers
    Experiment is the only way to start
    Ed Juline | TrustRadius Reviewer

    Alternatives Considered

    CiraSync

    We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
    Anonymous | TrustRadius Reviewer

    Pipedrive

    Pipedrive works significantly better than monday. We trialed monday for a short period of time, but made a quick switch to Pipedrive upon recommendation by a competing vendor. I do not recall the specific reasons why we were so certain that the switch made sense, but it was readily apparent. I don't recall monday having the ability to integrate with our Google products as easily as Pipedrive. In addition, I do not recall monday having the same file repository capabilities. I do not remember exactly how much monday cost, but I believe the price point was close to that of Pipedrive. Finally, Pipedrive has the ability to create project entities, which can be connected to "people" entities (typically, the individual internal/external players involved with the project).
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CiraSync

    • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
    Anonymous | TrustRadius Reviewer

    Pipedrive

    • Overall Pipedrive has had a great impact on our ability to manage sales opportunities across multiple Pipelines and deal types. The ability to instantly see the status of every deal working is huge, especially when combined with a smart set up of the Deal Rotting function, and the fact the by default Pipedrive prompts you to always add a next action when completing an activity on a deal. It really teaches you to stay on top of deals.
    • Aside from being able to manage more deals on an individual level, Pipedrive's Sale Management of Deals allows sales managers to more effectively manage and empower their sales reps. This is key to being able to scale an early stage start-up or growth stage company. Every opportunity counts. And Pipedrive makes sure you have the ability to work them.
    • Pipedrive is straightforward and intuitive to use. It's simplicity hides a sophistication and elegance in the whole design and deployment of the tool. The team at Pipedrive obviously is experienced in managing sales and the processes essential to closing business. You won't have a huge learning curve for almost everyone you bring onto the platform.
    Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

    Screenshots

    CiraSync

    Pipedrive

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