CiraSync vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CiraSync
Score 9.0 out of 10
N/A
Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.
$1
per month
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
CiraSyncPipedrive
Editions & Modules
Enterprise Edition
$1
per user, per month
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
CiraSyncPipedrive
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
CiraSyncPipedrive
Features
CiraSyncPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
7.8
68 Ratings
1% above category average
Customer data management / contact management00 Ratings8.624 Ratings
Workflow management00 Ratings7.621 Ratings
Territory management00 Ratings6.514 Ratings
Opportunity management00 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.664 Ratings
Contract management00 Ratings8.117 Ratings
Quote & order management00 Ratings7.114 Ratings
Interaction tracking00 Ratings8.521 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
2.9
7 Ratings
90% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
7.4
49 Ratings
4% below category average
Lead management00 Ratings7.349 Ratings
Email marketing00 Ratings7.613 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
6.7
67 Ratings
13% below category average
Task management00 Ratings7.964 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
7.7
68 Ratings
1% above category average
Forecasting00 Ratings7.519 Ratings
Pipeline visualization00 Ratings8.268 Ratings
Customizable reports00 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
6.3
64 Ratings
19% below category average
Custom fields00 Ratings8.364 Ratings
Custom objects00 Ratings8.354 Ratings
Scripting environment00 Ratings1.04 Ratings
API for custom integration00 Ratings7.646 Ratings
Security
Comparison of Security features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
6.6
62 Ratings
24% below category average
Single sign-on capability00 Ratings6.112 Ratings
Role-based user permissions00 Ratings7.160 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
1.1
5 Ratings
148% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
3.6
7 Ratings
69% below category average
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
CiraSync
-
Ratings
Pipedrive
8.2
61 Ratings
9% above category average
Mobile access00 Ratings8.261 Ratings
Best Alternatives
CiraSyncPipedrive
Small Businesses
Cloze
Cloze
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 7.5 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 7.5 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CiraSyncPipedrive
Likelihood to Recommend
9.7
(4 ratings)
8.1
(72 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(25 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.3
(4 ratings)
8.5
(15 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
CiraSyncPipedrive
Likelihood to Recommend
Cira Apps
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone. It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
Cira Apps
  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Cira Apps
  • I'd like to see a few different options regarding licensing option.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Cira Apps
No answers on this topic
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Cira Apps
No answers on this topic
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Support Rating
Cira Apps
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
Cira Apps
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Cira Apps
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
Cira Apps
  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of