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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CircleCI

    Score9.3 out of 10
    N/ACircleCI is a software delivery engine from the company of the same name in San Francisco, that helps teams ship software faster, offering their platform for Continuous Integration and Continuous Delivery (CI/CD). Ultimately, the solution helps to map every source of change for software teams, so they can accelerate innovation and growth.

    $0

    for up to 6,000 build minutes and up to 5 active users per month

    ConnectWise RMM

    Score8.1 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A
    Pricing
    CircleCIConnectWise RMM
    Editions & Modules
    Server
    Contact Sales
    Performance
    starting at $15
    per month
    Scale
    starting at $2000
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CircleCIConnectWise RMM
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CircleCIConnectWise RMM
    Considered Both Products
    CircleCI
    No answer on this topic
    ConnectWise
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    CircleCIConnectWise RMM
    Application Performance Management
    Comparison of Application Performance Management features of CircleCI and ConnectWise RMM
    Feature
    CircleCI
    -
    Ratings
    ConnectWise RMM
    8.5
    1 Ratings
    18% above category average
    Virtualization monitoring00 Ratings9.01 Ratings
    IT Asset Discovery00 Ratings8.01 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of CircleCI and ConnectWise RMM
    Feature
    CircleCI
    -
    Ratings
    ConnectWise RMM
    8.7
    1 Ratings
    21% above category average
    Remote monitoring00 Ratings9.01 Ratings
    Network device monitoring00 Ratings9.01 Ratings
    Activity Monitoring00 Ratings8.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of CircleCI and ConnectWise RMM
    Feature
    CircleCI
    -
    Ratings
    ConnectWise RMM
    8.5
    1 Ratings
    23% above category average
    Patch Management00 Ratings8.01 Ratings
    Policy-based automation00 Ratings9.01 Ratings
    Remote Access
    Comparison of Remote Access features of CircleCI and ConnectWise RMM
    Feature
    CircleCI
    -
    Ratings
    ConnectWise RMM
    9.6
    1 Ratings
    31% above category average
    Attended device access00 Ratings8.01 Ratings
    Unattended device access00 Ratings10.01 Ratings
    Virtual device access00 Ratings10.01 Ratings
    Multiple-display support00 Ratings10.01 Ratings
    Multiple concurrent sessions00 Ratings10.01 Ratings
    Best Alternatives
    CircleCIConnectWise RMM
    Small Businesses
    No answers on this topic
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    AWS CodePipeline
    Score6.6 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    AWS CodePipeline
    Score6.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CircleCIConnectWise RMM
    Likelihood to Recommend
    9.0
    (27 ratings)
    9.0
    (8 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    7.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    CircleCIConnectWise RMM
    Likelihood to Recommend
    CircleCI
    Based on our experience, CircleCI is well-suited for automating mobile app release cycles. For example, to release an iOS app, you would need to build, sign, and upload it to TestFlight, which requires a dedicated Mac in the office. But with CircleCI, you can have macOS executors, so you don't have to manage a physical build machine. Another benefit is that CircleCI's certified AWS Orbs abstract away complex authentication and deployment logic, allowing us to build, push, and deploy Docker containers to Amazon ECS with minimal configuration and high reliability. CircleCI is less suited for smaller projects where the development and deployment are not that extensive, for example, a static site. Once you have built a static site, you probably won't make any further changes, so there's no point in paying for it.
    Incentivized
    Read full review
    ConnectWise
    CW RMM is well suited to managing Windows-based environments, automating routine tasks, and providing remote system access. It maintains SOC 2 compliance and offers options such as consent-to-control. It gives excellent visibility into backup status and system events. Built-in reports make it easy to evaluate environment changes. The Auvik network monitoring is vastly better than what we had with Lab Tech.
    Incentivized
    Read full review
    Pros
    CircleCI
    • Automated builds! This is really why you get CircleCI, to automate the build process. This makes building your application far more reliable and repeatable. It can also run tests and verify your application is working as expected.
    • Simple. Unlike Jenkins, Teamcity, or other platforms, CircleCI doesn't need a lot of setup. It's completely hosted, so there's no infrastructure to set up. The config file does take a bit to understand, but if you follow their example and start with something small and add to it, you can get it up and going quicker than it first looks.
    • Scales easily. Again, since it's all cloud-based, you don't have to manage or scale infrastructure. Simply subscribe to the number of containers you want, and scaling up just means buying more containers.
    Incentivized
    Read full review
    ConnectWise
    • Automation of actions that we as IT consultant have to routinely implement.
    • Great ticketing system.
    • A very good proactive instead of reactive tool for my industry.
    • Notifying of strange behavior on the network or on a specific computer.
    Incentivized
    Read full review
    Cons
    CircleCI
    • While configuration is easy, the config files can get very very long.
    • Price compared to some alternatives that are cheaper / free. Especially so if you are running multiple containers in parallel.
    • Have experienced numerous outages (3-5) in the last few months where CircleCI has been down.
    • Web documentation and tutorials haven't been as good as some of the competitors.
    Incentivized
    Read full review
    ConnectWise
    • The agent service used for RMM access is known to fail, and needs to be restarted on occasion
    • Ongoing UI changes for 2 years, causing confusion where certain features are now located or how they work
    • Needs more documentation
    Incentivized
    Read full review
    Usability
    CircleCI
    The reliability & speed, it just works. The ability to spin up macOS runners and Docker containers on demand without managing hardware is a huge win. The Orbs system makes integrating with AWS and Slack incredibly easy, saving us weeks of custom scripting and providing real-time updates in our Slack channel. This makes it easy for us to track and ensures that everyone involved knows the status. Of course, it has drawbacks related to configuration complexity and, in some cases, cost transparency, but overall, it is an industry-standard, robust tool that solves our core infrastructure problems well.
    Incentivized
    Read full review
    ConnectWise
    If I were new to remote management and had no experience with previous platforms, I might have rated this higher. Coming from Labtech's data views and customizable screens, I found some things easier to find.
    Incentivized
    Read full review
    Performance
    CircleCI
    It's pretty snappy, even with using workflows with multiple steps and different docker images. I've seen builds take a long time if it's really involved, but from what I can tell, it's still at least on par if not faster than other build tools.
    Incentivized
    Read full review
    ConnectWise
    No answers on this topic
    Support Rating
    CircleCI
    Unless you have a reasonably large account, you're going to be mainly stuck reading their documentation. Which has improved somewhat over the years but is still extremely limited compared to a platform like Digital Ocean who invested in the documentation and a community to ensure it's kept up to date. If you can't find your answer there, you can be stuck.
    Incentivized
    Read full review
    ConnectWise
    No answers on this topic
    Alternatives Considered
    CircleCI
    Jenkins is usually self-hosted, Travis CI's infrastructure is largely unreliable (lots of tests time out for no discernable reason), and Semaphore encourages you to configure your CI/CD from a web UI. We like CircleCI because its hosted, our tests run largely as expected on their infrastructure, and we can configure it from a config file that we track in GitHub.
    Incentivized
    Read full review
    ConnectWise
    Having evaluated and used other platforms, ConnectWise is above the rest in the market. Having the additional tools for patch management, reporting, Dashboard is key to running the help desk for our company. The ability to run scripts and support the end-user is key and ConnectWise Command lets us do our job efficiently as possible.
    Incentivized
    Read full review
    Return on Investment
    CircleCI
    • We pay over $5K/ month and we have high expectations for service. Sometimes I feel that we don't get the value, but only sometimes.
    • We have had to build our own application to keep state and broker releases and deployments. We call our app deployer. I feel that CircleCI could do more to understand our needs and possibly build additional features that would enable us to invest less in build and deployment infrastructure and justify paying more for Circle.
    Incentivized
    Read full review
    ConnectWise
    • The product upgrades stay up to date with our business needs.
    • The product is an important part of our overall budget.
    • The product helps with the planning and success of our Department.
    Incentivized
    Read full review
    ScreenShots