Cisco Business Edition 6000 (BE6000) vs Cisco Unified IP Phone 6900 Series

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.

Read full review

Verified User

Professional in Information Technology

Financial Services Company, 201-500 employees

View all 7 answers on this topic

I would recommend this model in lobbies, break rooms, hotels, manufacturing floor "pole phones" or other places where a larger physical phone isn't necessary to provide dial-tone and basic feature access.

Read full review

Sean Nilsen

Chief Contact Center and Collaboration Architect

LaSalle SolutionsComputer Software, 201-500 employees

View all 3 answers on this topic

Feature Rating Comparison

Cisco Business Edition 6000 (BE6000)

Cisco Unified IP Phone 6900 Series

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Cisco Business Edition 6000 (BE6000)

Cisco Unified IP Phone 6900 Series

Answering rules

Call recording

Call park

Call screening

Message alerts

Cisco Business Edition 6000 (BE6000)

Cisco Unified IP Phone 6900 Series

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Cisco Business Edition 6000 (BE6000)

Cisco Unified IP Phone 6900 Series

Mobile app for iOS

Mobile app for Android

Pros

It helps with easy installation and setup for new office / migration.
Supports Hybrid Cloud and on-prem deployments.
Scalable Solution - catering to upgrade from a legacy platform.

Read full review

Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

View all 7 answers on this topic

They have four bottons for features configurable at phone button template.
They have a botton for call pick, transfer and conference (models like 3905 does not have).
Their speakers are great.
It is possible to work with dual extension when using a 6921 model for instance, very usefull function.

Read full review

Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

View all 3 answers on this topic

Cons

Cost could always be lower, but you get a solid product for your investment
Licensing can still be confusing if you need multiple products on the appliance
Redundancy/DR

Read full review

Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

View all 7 answers on this topic

Some models do not have [LCD] display.
Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
More color variants should be introduced.

Read full review

Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

View all 3 answers on this topic

Usability

Cisco Business Edition 6000 (BE6000) 8.2

Based on 1 answer

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

Read full review

Oleksandr Tsapenko

Business Development Manager/Product manager

Wise IT UkraineInformation Technology & Services, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000) 8.3

Based on 6 answers

Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.

Read full review

Verified User

Employee in Information Technology

Automotive Company, 10,001+ employees

View all 6 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.

Read full review

Verified User

Director in Information Technology

Higher Education Company, 201-500 employees

View all 7 answers on this topic

When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.

Read full review

Sean Nilsen

Chief Contact Center and Collaboration Architect

LaSalle SolutionsComputer Software, 201-500 employees

View all 3 answers on this topic

Return on Investment

This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
Faster deployment times, with pre-installed, ready to use applications.
Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Read full review

Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

View all 7 answers on this topic

They are very scalable
They are supported by almost every feature from CUCM and Voice Gateways

Read full review

Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Business Edition 6000 (BE6000)

Cisco Unified IP Phone 6900 Series

Cisco Business Edition 6000 (BE6000)

Cisco Unified IP Phone 6900 Series

Cisco Business Edition 6000 (BE6000)

Cisco Unified IP Phone 6900 Series

Likelihood to Recommend