What users are saying about
Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 40 reviews and ratings
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 22 reviews and ratings
Feature Set Ratings
Cloud PBX
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco Unified IP Phone 6900 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Hosted PBX
8.5
85%
8 Ratings
N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
8.7
87%
13 Ratings
N/A
0 Ratings
User templates
7.5
75%
14 Ratings
N/A
0 Ratings
Call reports
8.2
82%
4 Ratings
N/A
0 Ratings
Directory of employee names
8.4
84%
13 Ratings
N/A
0 Ratings
Call Management
7.7
Cisco Business Edition 6000 (BE6000)
77%
Cisco Unified IP Phone 6900 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Answering rules
8.2
82%
16 Ratings
N/A
0 Ratings
Call recording
7.6
76%
12 Ratings
N/A
0 Ratings
Call park
7.7
77%
16 Ratings
N/A
0 Ratings
Call screening
6.5
65%
17 Ratings
N/A
0 Ratings
Message alerts
8.7
87%
16 Ratings
N/A
0 Ratings
VoIP system collaboration
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco Unified IP Phone 6900 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Video conferencing
8.0
80%
16 Ratings
N/A
0 Ratings
Audio conferencing
9.0
90%
17 Ratings
N/A
0 Ratings
Video screen sharing
8.2
82%
1 Rating
N/A
0 Ratings
Instant messaging
8.2
82%
13 Ratings
N/A
0 Ratings
Mobile apps
8.8
Cisco Business Edition 6000 (BE6000)
88%
Cisco Unified IP Phone 6900 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Mobile app for iOS
9.0
90%
12 Ratings
N/A
0 Ratings
Mobile app for Android
8.6
86%
12 Ratings
N/A
0 Ratings
Attribute Ratings
- Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.7
Cisco Business Edition 6000 (BE6000)
87%
18 Ratings
8.2
Cisco Unified IP Phone 6900 Series
82%
8 Ratings
Usability
8.2
Cisco Business Edition 6000 (BE6000)
82%
1 Rating
Cisco Unified IP Phone 6900 Series
N/A
0 Ratings
Support Rating
8.3
Cisco Business Edition 6000 (BE6000)
83%
17 Ratings
Cisco Unified IP Phone 6900 Series
N/A
0 Ratings
Likelihood to Recommend
Cisco Business Edition 6000 (BE6000)
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesCisco Unified IP Phone 6900 Series
Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.

Verified User
Engineer in Engineering
Information Technology & Services Company, 10,001+ employeesPros
Cisco Business Edition 6000 (BE6000)
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Solutions Architect
SelfInformation Technology and Services, 11-50 employees
Cisco Unified IP Phone 6900 Series
- They have four bottons for features configurable at phone button template.
- They have a botton for call pick, transfer and conference (models like 3905 does not have).
- Their speakers are great.
- It is possible to work with dual extension when using a 6921 model for instance, very usefull function.
Senior Network Analyst
2S Inovações TecnológicasInformation Technology & Services, 51-200 employees
Cons
Cisco Business Edition 6000 (BE6000)
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Cisco Unified IP Phone 6900 Series
- Some models do not have [LCD] display.
- Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
- More color variants should be introduced.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesPricing Details
Cisco Business Edition 6000 (BE6000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Unified IP Phone 6900 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Business Development Manager/Product manager
Wise IT UkraineInformation Technology & Services, 11-50 employees
Cisco Unified IP Phone 6900 Series
No score
No answers yet
No answers on this topic
Support Rating
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Cisco Unified IP Phone 6900 Series
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Business Edition 6000 (BE6000)
This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Specialist of Spectrum Policies and Broadband Development
Ministry of Infrastructure and EnergyTelecommunications, 51-200 employees
Cisco Unified IP Phone 6900 Series
Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.
Voice Specialist
British TelecomTelecommunications, 10,001+ employees
Return on Investment
Cisco Business Edition 6000 (BE6000)
- This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
- Faster deployment times, with pre-installed, ready to use applications.
- Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesCisco Unified IP Phone 6900 Series
- I don't know that I am qualified to speak on the ROI.
- I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
- The ability to forward voice messages is a great asset for customer service as well.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employees