Cisco Business Edition 6000 (discontinued) vs. Cisco Room Phone

Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.

Good scenario: Medium rooms with requires a good coverage of sound where people are located 3 meters far from the device works very good. Less appropriate: areas where using wired extension microphone are no allowed. This is could be a challenge if you have a table without holes to pass cabling through.

Incentivized

• provides phone support for many models of phones and conferencing devices
• provides full telephony support for pretty much any phone requirement including call centre options
• 911 service dialing options and tracking
• bundle pricing on voice, phone and server licensing

Incentivized

• Easy device monitoring and management
• Great audio quality
• Great mic coverage/pickup for small to medium rooms (huddle rooms)
• Built in wireless share capabilities
• Webex Integration
• Consistent user experience (compared to other Cisco room systems)
• Can be used with other platforms

• Include tools for inter-cluster migration, currently these are provided by 3rd parties
• Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks

Incentivized

• Currently no video presentation on external HDMI screen

Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.

Incentivized

BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

Incentivized

This product is well suited for the price. It brings a lot of sound quality for the audio conferences and also allows to join Webex Meetings direct through the device. The integration with Webex Calling is simple, you can set up the Cisco Room Phone within minutes using a 16 digit activation code.

Incentivized

Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

Incentivized

We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.

Incentivized

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.

• Been easy to scale as our business has grown and from acquisitions
• Been pretty easy to maintain the software and upgrade it over its lifetime to date
• Software and license renewals are pretty straight forward
• Adding newer model hardware to the system is pretty straight forward

Incentivized

• Less need of AV Integration
• 360 degree of coverage
• Easy to use

Incentivized