What users are saying about
46 Ratings
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Based on 46 reviews and ratings
Miro
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Top Rated
2726 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 2726 reviews and ratings
Feature Set Ratings
Project Management
6.8
Cisco Business Edition 7000
68%
Miro
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 7/7 features
Cisco Business Edition 7000 ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings
N/A
0 Ratings
Gantt Charts
7.1
71%
6 Ratings
N/A
0 Ratings
Scheduling
7.2
72%
6 Ratings
N/A
0 Ratings
Workflow Automation
7.2
72%
6 Ratings
N/A
0 Ratings
Mobile Access
6.3
63%
8 Ratings
N/A
0 Ratings
Search
6.8
68%
6 Ratings
N/A
0 Ratings
Visual planning tools
6.0
60%
5 Ratings
N/A
0 Ratings
Communication
6.0
Cisco Business Edition 7000
60%
Miro
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Chat
6.3
63%
7 Ratings
N/A
0 Ratings
Notifications
6.4
64%
7 Ratings
N/A
0 Ratings
Discussions
5.7
57%
7 Ratings
N/A
0 Ratings
Surveys
6.3
63%
6 Ratings
N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings
N/A
0 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings
N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings
N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%
Miro
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings
N/A
0 Ratings
Video files
6.9
69%
6 Ratings
N/A
0 Ratings
Audio files
7.4
74%
7 Ratings
N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings
N/A
0 Ratings
Access control
5.9
59%
6 Ratings
N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings
N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings
N/A
0 Ratings
Device sync
6.9
69%
6 Ratings
N/A
0 Ratings
Attribute Ratings
- Miro is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings
8.9
Miro
89%
2281 Ratings
Likelihood to Renew
Cisco Business Edition 7000
N/A
0 Ratings
9.1
Miro
91%
36 Ratings
Usability
Cisco Business Edition 7000
N/A
0 Ratings
8.7
Miro
87%
22 Ratings
Availability
Cisco Business Edition 7000
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Performance
Cisco Business Edition 7000
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings
6.3
Miro
63%
8 Ratings
Online Training
Cisco Business Edition 7000
N/A
0 Ratings
9.1
Miro
91%
1 Rating
Implementation Rating
Cisco Business Edition 7000
N/A
0 Ratings
8.5
Miro
85%
2235 Ratings
Product Scalability
Cisco Business Edition 7000
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Miro
MIRO IS WELL SUITEDMiro works well in team building. I held a working session with the team to decide on how we were going to work together and communicate. I used stickies for everyone to put their thoughts on the project. Then I had them rank their stickies and collaborated on why/how those stickies (thoughts) were ranked. This was also the first time I used the timer and music, very cool. Then after the discussion, I took those Stickies and created a charter that everyone agreed to.MIRO IS LESS APPROPRIATEMiro didn't work so well when I was trying to create a timeline with working streams, or at least it didn't work the way I wanted. I am sure there is a learning curve and would say it's user error. What I wanted was to create workstreams that expanded with dates and milestones. I really wanted a template that was already formatted so I didn't have to spend time making it look pretty
Project Manager
First American TitleFinancial Services, 1001-5000 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesMiro
- The tools it offers cover everything I need - emojis? Yes!
- The infinite artboard and use of frames are fabulous
- The integration of apps (like Google drive and Jira) is SO helpful
- The ability to align, group, and arrange like I would in a graphic editing program like Sketch makes it very intuitive
- Being able to zoom in and out without having to click a tool speeds things up
- Being able to bulk load stickies! Who thought of that? SO helpful!
- The templates available plus the Miroverse means I can find everything I need
- I LOVE that I can add an image as a cover. Seems like I am the only one in the company that knows this, so I have the prettiest boards! : )
Senior UX Researcher
Sirona MedicalMedical Device, 51-200 employees
Cons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesMiro
- The zooming in and out sometimes confuses me.
- Moving the templates around is also something I wish could be made easy.
- There could be more colors to use on the stickies.
- Interactive pictures could be added for customer journeys.
- Cons could also be added just in case someone wants to indicate a system versus a product.
Senior Analyst Customer Experience
MultiChoiceEntertainment, 1001-5000 employees
Pricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Miro
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
none
Starting Price
$12 per month per user
Likelihood to Renew
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 9.1
Based on 36 answers
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
UX Designer
CNN BrasilNewspapers, 501-1000 employees
Usability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 8.7
Based on 22 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Director of User Experience
NTTInformation Technology & Services, 10,001+ employees
Reliability and Availability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
I have never had a problem with the availability
Technical Product Manager
ctmInsurance, 1001-5000 employees
Performance
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 6.3
Based on 8 answers
I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
Technical Product Manager
ctmInsurance, 1001-5000 employees
In-Person Training
Cisco Business Edition 7000
No answers on this topic
Miro
Not applicable as never had in person training
Technical Product Manager
ctmInsurance, 1001-5000 employees
Online Training
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 9.1
Based on 1 answer
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Implementation Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 8.5
Based on 2235 answers
Getting started with Miro is pretty easy. You can create an account, invite your team and easily work within projects and boards. It is also possible for different teams to set up their own sub-teams. You can quickly realize this and start using it. It also has mobile and desktop applications and is very easy to use.
General Manager
OkiDoKidoInternet, 11-50 employees
Alternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesMiro
Miro is more user-friendly (after a difficult 2 weeks of getting used to it), provides more/better templates (Miroverse is great!), and allows for quicker outcomes. However, when comparing desktop apps it is behind the same apps. The cloud-based version is quite fast, although sometimes we feel an occasional connectivity issue here and there.
Partner
White FountainManagement Consulting, 1-10 employees
Scalability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
The product is being used across the company and still no issues with the same.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Return on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Miro
- Allows us to have a national conversation beginning with each local team in an engaging way, and for national leaders to be able to view and consider the results for national shared priorities.
- Allowed us to capture the results for future updating to stay current.
People and Culture
CruReligious Institutions, 5001-10,000 employees