What users are saying about
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Top Rated
2726 Ratings
46 Ratings
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Score 8.9 out of 100

Miro

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Top Rated
2726 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Project Management

    6.8

    Cisco Business Edition 7000

    68%

    Miro

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 7/7 features

    Task Management

    7.4
    74%
    8 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.1
    71%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.3
    63%
    8 Ratings
    N/A
    0 Ratings

    Search

    6.8
    68%
    6 Ratings
    N/A
    0 Ratings

    Visual planning tools

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Communication

    6.0

    Cisco Business Edition 7000

    60%

    Miro

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Chat

    6.3
    63%
    7 Ratings
    N/A
    0 Ratings

    Notifications

    6.4
    64%
    7 Ratings
    N/A
    0 Ratings

    Discussions

    5.7
    57%
    7 Ratings
    N/A
    0 Ratings

    Surveys

    6.3
    63%
    6 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    6.2
    62%
    7 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    5.4
    54%
    4 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    5.2
    52%
    5 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.4

    Cisco Business Edition 7000

    64%

    Miro

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Versioning

    5.6
    56%
    6 Ratings
    N/A
    0 Ratings

    Video files

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Audio files

    7.4
    74%
    7 Ratings
    N/A
    0 Ratings

    Document collaboration

    6.4
    64%
    8 Ratings
    N/A
    0 Ratings

    Access control

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.1
    51%
    4 Ratings
    N/A
    0 Ratings

    Device sync

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Miro is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Cisco Business Edition 7000

    80%
    9 Ratings
    8.9

    Miro

    89%
    2281 Ratings

    Likelihood to Renew

    Cisco Business Edition 7000

    N/A
    0 Ratings
    9.1

    Miro

    91%
    36 Ratings

    Usability

    Cisco Business Edition 7000

    N/A
    0 Ratings
    8.7

    Miro

    87%
    22 Ratings

    Availability

    Cisco Business Edition 7000

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Performance

    Cisco Business Edition 7000

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Support Rating

    Cisco Business Edition 7000

    N/A
    0 Ratings
    6.3

    Miro

    63%
    8 Ratings

    Online Training

    Cisco Business Edition 7000

    N/A
    0 Ratings
    9.1

    Miro

    91%
    1 Rating

    Implementation Rating

    Cisco Business Edition 7000

    N/A
    0 Ratings
    8.5

    Miro

    85%
    2235 Ratings

    Product Scalability

    Cisco Business Edition 7000

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Likelihood to Recommend

    Cisco Business Edition 7000

    It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
    Alekh SK | TrustRadius Reviewer

    Miro

    MIRO IS WELL SUITEDMiro works well in team building. I held a working session with the team to decide on how we were going to work together and communicate. I used stickies for everyone to put their thoughts on the project. Then I had them rank their stickies and collaborated on why/how those stickies (thoughts) were ranked. This was also the first time I used the timer and music, very cool. Then after the discussion, I took those Stickies and created a charter that everyone agreed to.MIRO IS LESS APPROPRIATEMiro didn't work so well when I was trying to create a timeline with working streams, or at least it didn't work the way I wanted. I am sure there is a learning curve and would say it's user error. What I wanted was to create workstreams that expanded with dates and milestones. I really wanted a template that was already formatted so I didn't have to spend time making it look pretty
    Mike Cantrell | TrustRadius Reviewer

    Pros

    Cisco Business Edition 7000

    • All in one platform that includes all the Cisco UC services in one appliance.
    • All the services are ready to use and preconfigured.
    • Tools available improve productivity and user experience.
    Anonymous | TrustRadius Reviewer

    Miro

    • The tools it offers cover everything I need - emojis? Yes!
    • The infinite artboard and use of frames are fabulous
    • The integration of apps (like Google drive and Jira) is SO helpful
    • The ability to align, group, and arrange like I would in a graphic editing program like Sketch makes it very intuitive
    • Being able to zoom in and out without having to click a tool speeds things up
    • Being able to bulk load stickies! Who thought of that? SO helpful!
    • The templates available plus the Miroverse means I can find everything I need
    • I LOVE that I can add an image as a cover. Seems like I am the only one in the company that knows this, so I have the prettiest boards! : )
    Cathline Marshall | TrustRadius Reviewer

    Cons

    Cisco Business Edition 7000

    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Anonymous | TrustRadius Reviewer

    Miro

    • The zooming in and out sometimes confuses me.
    • Moving the templates around is also something I wish could be made easy.
    • There could be more colors to use on the stickies.
    • Interactive pictures could be added for customer journeys.
    • Cons could also be added just in case someone wants to indicate a system versus a product.
    Nomsa Mtshali | TrustRadius Reviewer

    Pricing Details

    Cisco Business Edition 7000

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Miro

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    none

    Starting Price

    $12 per month per user

    Likelihood to Renew

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 9.1
    Based on 36 answers
    Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
    Tiago Maricate | TrustRadius Reviewer

    Usability

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 8.7
    Based on 22 answers
    There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
    Deborah Rapsinski | TrustRadius Reviewer

    Reliability and Availability

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 8.2
    Based on 1 answer
    I have never had a problem with the availability
    Anushree Campbell | TrustRadius Reviewer

    Performance

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 8.2
    Based on 1 answer
    Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
    Anushree Campbell | TrustRadius Reviewer

    Support Rating

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 6.3
    Based on 8 answers
    I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
    Anushree Campbell | TrustRadius Reviewer

    In-Person Training

    Cisco Business Edition 7000

    No answers on this topic

    Miro

    Not applicable as never had in person training
    Anushree Campbell | TrustRadius Reviewer

    Online Training

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 9.1
    Based on 1 answer
    Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
    Anushree Campbell | TrustRadius Reviewer

    Implementation Rating

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 8.5
    Based on 2235 answers
    Getting started with Miro is pretty easy. You can create an account, invite your team and easily work within projects and boards. It is also possible for different teams to set up their own sub-teams. You can quickly realize this and start using it. It also has mobile and desktop applications and is very easy to use.
    Oguzhan Kocakli | TrustRadius Reviewer

    Alternatives Considered

    Cisco Business Edition 7000

    I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
    Anonymous | TrustRadius Reviewer

    Miro

    Miro is more user-friendly (after a difficult 2 weeks of getting used to it), provides more/better templates (Miroverse is great!), and allows for quicker outcomes. However, when comparing desktop apps it is behind the same apps. The cloud-based version is quite fast, although sometimes we feel an occasional connectivity issue here and there.
    Pedro valido | TrustRadius Reviewer

    Scalability

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Miro

    Miro 8.2
    Based on 1 answer
    The product is being used across the company and still no issues with the same.
    Anushree Campbell | TrustRadius Reviewer

    Return on Investment

    Cisco Business Edition 7000

    • We were able to sell it to many customers and has proved beneficial always.
    • Less number of complaints.
    • Amazing support from Cisco TAC.
    Ujjwal Goel | TrustRadius Reviewer

    Miro

    • Allows us to have a national conversation beginning with each local team in an engaging way, and for national leaders to be able to view and consider the results for national shared priorities.
    • Allowed us to capture the results for future updating to stay current.
    Kevin Brechner | TrustRadius Reviewer

    Screenshots

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