Cisco Business Edition 7000 (discontinued) vs. Mitel MiCollab

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
Mitel MiCollab
Score 7.2 out of 10
N/A
Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A
Pricing
Cisco Business Edition 7000 (discontinued)Mitel MiCollab
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)Mitel MiCollab
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)Mitel MiCollab
Top Pros
Top Cons
Features
Cisco Business Edition 7000 (discontinued)Mitel MiCollab
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.5
10 Ratings
6% below category average
Mitel MiCollab
8.8
12 Ratings
10% above category average
Task Management7.910 Ratings10.06 Ratings
Gantt Charts7.28 Ratings9.02 Ratings
Scheduling7.28 Ratings9.08 Ratings
Workflow Automation8.28 Ratings9.94 Ratings
Mobile Access7.410 Ratings6.811 Ratings
Search6.98 Ratings8.88 Ratings
Visual planning tools7.36 Ratings7.95 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.3
10 Ratings
10% below category average
Mitel MiCollab
8.0
13 Ratings
0% below category average
Chat6.49 Ratings8.012 Ratings
Notifications7.59 Ratings8.612 Ratings
Discussions7.49 Ratings7.07 Ratings
Surveys8.27 Ratings8.02 Ratings
Internal knowledgebase7.59 Ratings9.06 Ratings
Integrates with GoToMeeting7.35 Ratings7.84 Ratings
Integrates with Gmail and Google Hangouts7.36 Ratings7.94 Ratings
Integrates with Outlook6.87 Ratings8.06 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.7
10 Ratings
5% below category average
Mitel MiCollab
7.9
9 Ratings
3% below category average
Versioning6.88 Ratings00 Ratings
Video files9.46 Ratings6.95 Ratings
Audio files8.48 Ratings8.97 Ratings
Document collaboration6.99 Ratings4.75 Ratings
Access control7.58 Ratings8.98 Ratings
Advanced security features8.510 Ratings8.97 Ratings
Integrates with Google Drive8.74 Ratings8.01 Ratings
Device sync5.38 Ratings9.07 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)Mitel MiCollab
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 7000 (discontinued)Mitel MiCollab
Likelihood to Recommend
8.6
(11 ratings)
7.9
(13 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
6.4
(3 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)Mitel MiCollab
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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Mitel Networks Corporation
MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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Mitel Networks Corporation
  • Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
  • The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
  • The customer support for the product is first-rate. They are always present and helpful when needed.
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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Mitel Networks Corporation
  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
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Usability
Discontinued Products
No answers on this topic
Mitel Networks Corporation
It's very easy to use and setup for everyone who is tech savvy or not!
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Support Rating
Discontinued Products
No answers on this topic
Mitel Networks Corporation
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite. The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
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Alternatives Considered
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
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Mitel Networks Corporation
MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
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Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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Mitel Networks Corporation
  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
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ScreenShots