What users are saying about
40 Ratings
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Score 7.4 out of 100
33 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

Its well suited for small to medium scale deployments if the infra is in-house. Webex and other SaaS solutions are in demand these days and are cost-effective too, but if for some reason your deployments need a locally-managed data center, then go for the BE7K or the BE6K depending upon your requirement.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

Mitel MiCollab works great for organizations that require its employees to communicate on a consistent basis. It provides everything a company might need to communicate, collaborate, and share insights. The software would be much less appropriate for smaller companies with only a small number of employees working together in close quarters in addition to those where employees complete tasks with little to no team input.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
6.7
Mitel MiCollab
7.1
Task Management
Cisco Business Edition 7000
7.1
Mitel MiCollab
7.6
Gantt Charts
Cisco Business Edition 7000
7.0
Mitel MiCollab
8.0
Scheduling
Cisco Business Edition 7000
7.3
Mitel MiCollab
7.1
Workflow Automation
Cisco Business Edition 7000
6.8
Mitel MiCollab
6.1
Mobile Access
Cisco Business Edition 7000
6.7
Mitel MiCollab
7.2
Search
Cisco Business Edition 7000
6.5
Mitel MiCollab
7.7
Visual planning tools
Cisco Business Edition 7000
5.2
Mitel MiCollab
6.1

Communication

Cisco Business Edition 7000
6.0
Mitel MiCollab
7.4
Chat
Cisco Business Edition 7000
6.6
Mitel MiCollab
8.5
Notifications
Cisco Business Edition 7000
6.8
Mitel MiCollab
8.6
Discussions
Cisco Business Edition 7000
6.2
Mitel MiCollab
7.6
Surveys
Cisco Business Edition 7000
6.1
Mitel MiCollab
10.0
Internal knowledgebase
Cisco Business Edition 7000
6.2
Mitel MiCollab
7.5
Integrates with GoToMeeting
Cisco Business Edition 7000
5.7
Mitel MiCollab
4.5
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
4.1
Mitel MiCollab
5.4
Integrates with Outlook
Cisco Business Edition 7000
6.2
Mitel MiCollab
7.0

File Sharing & Management

Cisco Business Edition 7000
5.8
Mitel MiCollab
7.1
Versioning
Cisco Business Edition 7000
5.5
Mitel MiCollab
Video files
Cisco Business Edition 7000
6.5
Mitel MiCollab
7.0
Audio files
Cisco Business Edition 7000
6.4
Mitel MiCollab
7.6
Document collaboration
Cisco Business Edition 7000
5.8
Mitel MiCollab
6.4
Access control
Cisco Business Edition 7000
5.0
Mitel MiCollab
7.6
Advanced security features
Cisco Business Edition 7000
7.0
Mitel MiCollab
7.2
Integrates with Google Drive
Cisco Business Edition 7000
3.6
Mitel MiCollab
7.0
Device sync
Cisco Business Edition 7000
6.7
Mitel MiCollab
7.0

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

  • Easy deployment to end users, which assists with client deployment. Their email that provides access to download the software via multiple methods helps tremendously on the consulting side.
  • Easy interface for collaboration and voice. End users like the clean interface and ease of use.
  • An all-in-one solution for voice and collaboration. It delivers voicemail, chat, voice services, and mobility.
Steve Davis | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Nathan Venno | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Mitel MiCollab

Mitel MiCollab 6.5
Based on 4 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I’m a user of both systems and it’s difficult to say whether one is better than the other for features. Cisco is much more user friendly and has a better interface. I think both are suitable for large businesses, but it’s more about preference of the front end. Security features may be lagging with Skype.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

Mitel MiCollab

  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mitel MiCollab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.7
Mitel MiCollab
7.4

Support Rating

Cisco Business Edition 7000
Mitel MiCollab
6.5

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