What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 26 reviews and ratings
Feature Set Ratings
Project Management
6.8
Cisco Business Edition 7000
68%

Nextiva Business Phone Service
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 7/7 features
Cisco Business Edition 7000 ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings

N/A
0 Ratings
Gantt Charts
7.1
71%
6 Ratings

N/A
0 Ratings
Scheduling
7.2
72%
6 Ratings

N/A
0 Ratings
Workflow Automation
7.2
72%
6 Ratings

N/A
0 Ratings
Mobile Access
6.2
62%
8 Ratings

N/A
0 Ratings
Search
6.8
68%
6 Ratings

N/A
0 Ratings
Visual planning tools
6.0
60%
5 Ratings

N/A
0 Ratings
Communication
6.0
Cisco Business Edition 7000
60%

Nextiva Business Phone Service
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Chat
6.2
62%
7 Ratings

N/A
0 Ratings
Notifications
6.4
64%
7 Ratings

N/A
0 Ratings
Discussions
5.7
57%
7 Ratings

N/A
0 Ratings
Surveys
6.3
63%
6 Ratings

N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings

N/A
0 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings

N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings

N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%

Nextiva Business Phone Service
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings

N/A
0 Ratings
Video files
6.9
69%
6 Ratings

N/A
0 Ratings
Audio files
7.4
74%
7 Ratings

N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings

N/A
0 Ratings
Access control
5.9
59%
6 Ratings

N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings

N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings

N/A
0 Ratings
Device sync
6.9
69%
6 Ratings

N/A
0 Ratings
Cloud PBX
Cisco Business Edition 7000
Feature Set Not Supported
N/A

8.7
Nextiva Business Phone Service
87%
Nextiva Business Phone Service ranks higher in 5/5 features
Nextiva Business Phone Service ranks higher in 5/5 features
Hosted PBX
N/A
0 Ratings

8.8
88%
5 Ratings
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings

9.0
90%
5 Ratings
User templates
N/A
0 Ratings

8.1
81%
5 Ratings
Call reports
N/A
0 Ratings

8.6
86%
5 Ratings
Directory of employee names
N/A
0 Ratings

9.0
90%
6 Ratings
Call Management
Cisco Business Edition 7000
Feature Set Not Supported
N/A

8.9
Nextiva Business Phone Service
89%
Nextiva Business Phone Service ranks higher in 5/5 features
Nextiva Business Phone Service ranks higher in 5/5 features
Answering rules
N/A
0 Ratings

9.0
90%
7 Ratings
Call recording
N/A
0 Ratings

9.5
95%
6 Ratings
Call park
N/A
0 Ratings

9.0
90%
5 Ratings
Call screening
N/A
0 Ratings

9.0
90%
6 Ratings
Message alerts
N/A
0 Ratings

8.1
81%
7 Ratings
VoIP system collaboration
Cisco Business Edition 7000
Feature Set Not Supported
N/A

7.7
Nextiva Business Phone Service
77%
Nextiva Business Phone Service ranks higher in 4/4 features
Nextiva Business Phone Service ranks higher in 4/4 features
Video conferencing
N/A
0 Ratings

7.0
70%
3 Ratings
Audio conferencing
N/A
0 Ratings

8.0
80%
6 Ratings
Video screen sharing
N/A
0 Ratings

7.1
71%
3 Ratings
Instant messaging
N/A
0 Ratings

8.8
88%
3 Ratings
Mobile apps
Cisco Business Edition 7000
Feature Set Not Supported
N/A

5.5
Nextiva Business Phone Service
55%
Nextiva Business Phone Service ranks higher in 2/2 features
Nextiva Business Phone Service ranks higher in 2/2 features
Mobile app for iOS
N/A
0 Ratings

6.9
69%
6 Ratings
Mobile app for Android
N/A
0 Ratings

4.0
40%
4 Ratings
Attribute Ratings
- Nextiva Business Phone Service is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings

9.0
Nextiva Business Phone Service
90%
8 Ratings
Likelihood to Renew
Cisco Business Edition 7000
N/A
0 Ratings

6.0
Nextiva Business Phone Service
60%
1 Rating
Usability
Cisco Business Edition 7000
N/A
0 Ratings

8.0
Nextiva Business Phone Service
80%
1 Rating
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings

8.7
Nextiva Business Phone Service
87%
6 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Nextiva Business Phone Service
It is well suited for anyone who wants an easy to use very reliable VOIP service. If you have call center agents, it works very well for that situation as well. If you have people in multiple offices or work from home/remote it is a great solution. If you want everyone to be able to receive and make business calls from business numbers anywhere, this is your solution.If you are looking for a service that will integrate with many other third-party products you may use already, you may want to look at another VOIP vendor that has deeper integrations with third-party applications. If you are looking for the lowest price VOIP system, although Nextiva is not the most expensive, it is still in the middle of the pack when it comes to pricing. If you are looking for just cheap simple VOIP you may be able to find some vendors that are a little bit more affordable.
IT Manager
Professional Benefit Administrators, Inc.Hospital & Health Care, 51-200 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesNextiva Business Phone Service
- Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
- Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
- User-friendly application with availability indicator, call settings, and personal preferences.
Vice President,Latin America
LiveUBroadcast Media, 201-500 employees
Cons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesNextiva Business Phone Service
- While phones are feature rich, they can still be confusing for some of our users.
- Mobile app can be glitchy at times.
- Would love to see more touch screen options.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesPricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Business Edition 7000 Editions & Modules
—
Additional Pricing Details
—Nextiva Business Phone Service
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$18.95 per month
Nextiva Business Phone Service Editions & Modules
Edition
Essential | $23.951 |
---|---|
Professional | $27.951 |
Enterprise | $37.951 |
Ultimate | $67.951 |
- Per User Per Month
Additional Pricing Details
—Likelihood to Renew
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Nextiva Business Phone Service
Nextiva Business Phone Service 6.0
Based on 1 answer
I no longer make this decision

Verified User
Administrative Assistant in Information Technology
Computer Hardware Company, 11-50 employeesUsability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Nextiva Business Phone Service
Nextiva Business Phone Service 8.0
Based on 1 answer
It is good for phone calls but it needs to include Bluetooth headsets.
Sales & Marketing Representative
DigiPro MediaComputer Software, 11-50 employees
Support Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Nextiva Business Phone Service
Nextiva Business Phone Service 8.7
Based on 6 answers
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.


ISR
SetscheduleReal Estate, 51-200 employees
Alternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesNextiva Business Phone Service
The features that Nextiva has managed to pack into their very competitive pricing is outstanding. The call flow visualization is spot on and very easy to use. The call recording is simple to set up and even easier to use. My only complaint is the Android app that seems to be hit or miss with certain users
Director of Information Technology
KIVI BROS TRUCKINGTransportation/Trucking/Railroad, 201-500 employees
Return on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Nextiva Business Phone Service
- We like that we have one general call-in number that we can post on the website and marketing material where you can reach anyone in the business.
- We like that the fax number alerts us via email if we have a message.
Director of Account Services
Enliven, LLCFood & Beverages, 1-10 employees