41 Ratings
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Score 7.5 out of 100
16 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

I use my IP phone and video app a lot to hold meetings with co-workers and talk to suppliers and the support service I provide. The BE7000's call manager is great and can be expanded according to the company's demand. In a single server, it is possible to have many, many services related to communication instead of hiring different solutions from different manufacturers. The advantage is having a unique support contract to manage and also savings in the data center rack. It is totally recommended to everyone who is looking for something simplified, safe, and with great collaboration features.
Gabriela Duarte | TrustRadius Reviewer

Nextiva Business Phone Service

Nextiva is a solid performer with reliable service, good features, and a flexible and scalable framework. It is ideal for small to mid-size businesses and may even work for larger enterprises, depending on your needs. It performs well for mobile, desk and conference and offers a lot of options for growing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
7.1
Nextiva Business Phone Service
Task Management
Cisco Business Edition 7000
7.4
Nextiva Business Phone Service
Gantt Charts
Cisco Business Edition 7000
7.3
Nextiva Business Phone Service
Scheduling
Cisco Business Edition 7000
7.6
Nextiva Business Phone Service
Workflow Automation
Cisco Business Edition 7000
7.1
Nextiva Business Phone Service
Mobile Access
Cisco Business Edition 7000
6.9
Nextiva Business Phone Service
Search
Cisco Business Edition 7000
7.0
Nextiva Business Phone Service
Visual planning tools
Cisco Business Edition 7000
6.1
Nextiva Business Phone Service

Communication

Cisco Business Edition 7000
6.5
Nextiva Business Phone Service
Chat
Cisco Business Edition 7000
7.0
Nextiva Business Phone Service
Notifications
Cisco Business Edition 7000
6.9
Nextiva Business Phone Service
Discussions
Cisco Business Edition 7000
6.5
Nextiva Business Phone Service
Surveys
Cisco Business Edition 7000
6.7
Nextiva Business Phone Service
Internal knowledgebase
Cisco Business Edition 7000
6.7
Nextiva Business Phone Service
Integrates with GoToMeeting
Cisco Business Edition 7000
6.4
Nextiva Business Phone Service
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
5.1
Nextiva Business Phone Service
Integrates with Outlook
Cisco Business Edition 7000
6.6
Nextiva Business Phone Service

File Sharing & Management

Cisco Business Edition 7000
6.4
Nextiva Business Phone Service
Versioning
Cisco Business Edition 7000
6.0
Nextiva Business Phone Service
Video files
Cisco Business Edition 7000
7.0
Nextiva Business Phone Service
Audio files
Cisco Business Edition 7000
6.9
Nextiva Business Phone Service
Document collaboration
Cisco Business Edition 7000
6.2
Nextiva Business Phone Service
Access control
Cisco Business Edition 7000
5.8
Nextiva Business Phone Service
Advanced security features
Cisco Business Edition 7000
7.3
Nextiva Business Phone Service
Integrates with Google Drive
Cisco Business Edition 7000
5.0
Nextiva Business Phone Service
Device sync
Cisco Business Edition 7000
7.0
Nextiva Business Phone Service

Cloud PBX

Cisco Business Edition 7000
Nextiva Business Phone Service
8.4
Hosted PBX
Cisco Business Edition 7000
Nextiva Business Phone Service
7.6
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 7000
Nextiva Business Phone Service
8.8
User templates
Cisco Business Edition 7000
Nextiva Business Phone Service
8.4
Call reports
Cisco Business Edition 7000
Nextiva Business Phone Service
9.4
Directory of employee names
Cisco Business Edition 7000
Nextiva Business Phone Service
7.6

Call Management

Cisco Business Edition 7000
Nextiva Business Phone Service
8.4
Answering rules
Cisco Business Edition 7000
Nextiva Business Phone Service
8.3
Call recording
Cisco Business Edition 7000
Nextiva Business Phone Service
9.1
Call park
Cisco Business Edition 7000
Nextiva Business Phone Service
7.9
Call screening
Cisco Business Edition 7000
Nextiva Business Phone Service
8.4
Message alerts
Cisco Business Edition 7000
Nextiva Business Phone Service
8.0

VoIP system collaboration

Cisco Business Edition 7000
Nextiva Business Phone Service
7.5
Video conferencing
Cisco Business Edition 7000
Nextiva Business Phone Service
7.3
Audio conferencing
Cisco Business Edition 7000
Nextiva Business Phone Service
8.1
Video screen sharing
Cisco Business Edition 7000
Nextiva Business Phone Service
8.0
Instant messaging
Cisco Business Edition 7000
Nextiva Business Phone Service
6.6

Mobile apps

Cisco Business Edition 7000
Nextiva Business Phone Service
7.5
Mobile app for iOS
Cisco Business Edition 7000
Nextiva Business Phone Service
7.8
Mobile app for Android
Cisco Business Edition 7000
Nextiva Business Phone Service
7.3

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Nextiva Business Phone Service

  • Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
  • Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
  • User-friendly application with availability indicator, call settings, and personal preferences.
Jose Luis Reyes Graterol | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Nextiva Business Phone Service

  • I would love to see more analytics about how I am using the tool delivered to my inbox weekly. Currently, I have to log in to see stats and dig through links to find what I am looking for. Not a dire necessity, but would like to see that.
  • Sometimes where to upload audio files (like for the call attendant) are confusing - I had to contact customer support each time I wanted to do this and it's still something I'd have to call them about again.
Heather Neisen | TrustRadius Reviewer

Likelihood to Renew

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Nextiva Business Phone Service

Nextiva Business Phone Service 6.0
Based on 1 answer
I no longer make this decision
Anonymous | TrustRadius Reviewer

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Nextiva Business Phone Service

Nextiva Business Phone Service 8.0
Based on 1 answer
It is good for phone calls but it needs to include Bluetooth headsets.
Hunter Clayton | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Nextiva Business Phone Service

Nextiva Business Phone Service 8.7
Based on 6 answers
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.
Josh Musson | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

Nextiva Business Phone Service

We found Nextiva to be a superior product compared to Vonage. While a larger company, the features, and infrastructure were not as desirable as Nextiva. We also heard word-of-mouth reviews that pushed us to believe that Nextiva was going to be a better performer than Vonage, and so far, our experience has proven true.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

Nextiva Business Phone Service

  • The unlimited calling and faxing, possibility to do audio or video calls, conference bridge and customizations makes this application an outstanding way to maintain fixed low calling costs.
  • Having everybody available at an internal call makes possible as many calls as necessary in order to finish the task.
  • Call logs add for better supervision when personnel is not in the same location.
Jose Luis Reyes Graterol | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

Nextiva Business Phone Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nextiva Business Phone Service Editions & Modules

Edition
Essential$23.951
Professional$27.951
Enterprise$37.951
Ultimate$67.951
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.8
Nextiva Business Phone Service
8.4

Likelihood to Renew

Cisco Business Edition 7000
Nextiva Business Phone Service
6.0

Usability

Cisco Business Edition 7000
Nextiva Business Phone Service
8.0

Support Rating

Cisco Business Edition 7000
Nextiva Business Phone Service
8.7

Add comparison