Cisco Cloud Email Security vs. Mimecast Advanced Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Cloud Email Security
Score 7.5 out of 10
N/A
Cisco's Cloud Email Security platform is a secure email gateway.N/A
Mimecast Advanced Email Security
Score 8.8 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Pricing
Cisco Cloud Email SecurityMimecast Advanced Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Cloud Email SecurityMimecast Advanced Email Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Cloud Email SecurityMimecast Advanced Email Security
Considered Both Products
Cisco Cloud Email Security
Chose Cisco Cloud Email Security
Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Mimecast Advanced Email Security
Chose Mimecast Advanced Email Security
Mimecast Secure Email Gateway has a bit more features to use with its out of the box service.
Top Pros
Top Cons
Features
Cisco Cloud Email SecurityMimecast Advanced Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Cloud Email Security
7.4
2 Ratings
13% below category average
Mimecast Advanced Email Security
7.9
19 Ratings
6% below category average
Anti-malware8.92 Ratings8.019 Ratings
Customizability8.02 Ratings7.419 Ratings
Data Loss Protection5.32 Ratings8.016 Ratings
Threat Detection8.12 Ratings8.218 Ratings
Sandboxing9.82 Ratings7.216 Ratings
End-to-End Encryption7.12 Ratings8.816 Ratings
Management Tools4.42 Ratings8.019 Ratings
Best Alternatives
Cisco Cloud Email SecurityMimecast Advanced Email Security
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.3 out of 10
Enterprises
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Cloud Email SecurityMimecast Advanced Email Security
Likelihood to Recommend
9.0
(4 ratings)
8.2
(31 ratings)
Usability
-
(0 ratings)
6.4
(6 ratings)
Support Rating
9.0
(1 ratings)
8.9
(5 ratings)
Ease of integration
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
Cisco Cloud Email SecurityMimecast Advanced Email Security
Likelihood to Recommend
Cisco
The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection
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Mimecast
Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.
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Pros
Cisco
  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
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Mimecast
  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
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Cons
Cisco
  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
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Mimecast
  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
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Usability
Cisco
No answers on this topic
Mimecast
Yes using the same administration console is good, as user that you have assigned limited functionality to the console, they are already familiar with it when you increase their functionality. The new portal does take a bit of getting used to, but i can see that it is an improvement on the old version.
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Support Rating
Cisco
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
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Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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Alternatives Considered
Cisco
Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Read full review
Mimecast
Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
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Return on Investment
Cisco
  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
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Mimecast
  • Reasonably priced solution, even for a small business like ours.
  • It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution.
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