10 Ratings
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Score 8.4 out of 100
Top Rated
39 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

For companies with larger IT departments, especially someone Exchange savvy, Mimecast is a great tool that works terrific after you set it up. Administering and managing it is easy once it's up. The initial setup of any rules or functionality is overly complicated and takes great patience and lots of support time to accomplish what you want. The ability to use the Mimecast app or website during our onsite Exchange maintenance periods is terrific and it works great for business continuity.
Debbie Johnson | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.7
Mimecast Secure Email Gateway
8.7
Anti-malware
Cisco Cloud Email Security
8.5
Mimecast Secure Email Gateway
9.1
Cusomizability
Cisco Cloud Email Security
8.0
Mimecast Secure Email Gateway
8.4
Data Loss Protection
Cisco Cloud Email Security
6.4
Mimecast Secure Email Gateway
8.5
Threat Detection
Cisco Cloud Email Security
8.5
Mimecast Secure Email Gateway
9.2
Sandboxing
Cisco Cloud Email Security
9.1
Mimecast Secure Email Gateway
9.0
End-to-End Encryption
Cisco Cloud Email Security
7.5
Mimecast Secure Email Gateway
9.0
Management Tools
Cisco Cloud Email Security
5.8
Mimecast Secure Email Gateway
8.0

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Spam detection - Mimecast does a great job of filtering spam and giving admins and users control over the sensitivity of the spam filter.
  • Email security - we love how Mimecast detects and removes malicious attachments.
  • URL & link security - all URLs within emails are scanned and re-written so that when users click on links, they are first checked for security and blocked if the destination is malicious.
  • Data loss prevention - Mimecast does a good job of scanning outgoing email for sensitive content.
Anonymous | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Designing the disclaimers is a little bit difficult as it requires advanced HTML knowledge. Currently, there isn't a visual editor just a preview page which displays the HTML content. It would be very good if they could add this functionality in the future.
Dale Simpson | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 9.0
Based on 1 answer
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway 8.6
Based on 5 answers
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

Mimecast Secure Email Gateway

There are many solutions out there that provide email security - I know Sophos and Proofpoint are other solutions we have looked into. Mimecast has been a partner for many years and has really done the job well.Barracuda is another provider that has been known for a long time for Spam, Phishing, and email security. We haven't recently evaluated this solution.
Jon Shurtliff | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Encryption - Being able to assure customers/partners that virtually all outbound messages are encrypted is a great selling point.
  • Reliability - Mimecast has been incredibly reliable for us, and that is extremely important in terms of ROI. We needed a gateway that wouldn't fail us, and Mimecast definitely met that requirement
  • Ease of user access - Users constantly tell us how much they appreciate the simplicity of accessing their filtered messages, as well as the ease of blocking addresses they don't wish to receive messages from. That's exactly what we wanted, a solution that was readily available to users when they need it, and invisible to their daily lives otherwise.
Kurt Ferguson | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.9
Mimecast Secure Email Gateway
8.9

Support Rating

Cisco Cloud Email Security
9.0
Mimecast Secure Email Gateway
8.6

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