TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Cisco Identity Services Engine (ISE)

    Score9 out of 10
    N/AThe Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.N/A
    Pricing
    Cisco DuoCisco Identity Services Engine (ISE)
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoCisco Identity Services Engine (ISE)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco DuoCisco Identity Services Engine (ISE)
    Considered Both Products
    Cisco
    Chose Cisco Duo
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller …
    Incentivized
    Chose Cisco Duo
    All are used by the company and are complemented by fewer vulnerabilities in the network, users, and devices.
    Incentivized
    Cisco
    Chose Cisco Identity Services Engine (ISE)
    Cisco support is good compared to other vendors
    Incentivized
    Chose Cisco Identity Services Engine (ISE)
    We use Cisco Identity Services Engine to complement the products in our security architecture.
    Incentivized
    Chose Cisco Identity Services Engine (ISE)
    Cisco Identity Services Engine (ISE) stands out due to its comprehensive network access control and security features. Unlike Cisco ASA 5500-X with FirePOWER Services, which focuses on firewall and intrusion prevention, ISE provides detailed endpoint profiling, posture …
    Incentivized
    Chose Cisco Identity Services Engine (ISE)
    So the security team selected Forescout because of its inventory functionality. We have had to utilize Cisco ISE though to actually push the SGT Policies as well as the SGACL mappings and the SXP Propagation across the switch infrastructure. There is a lot more configuration …
    Incentivized
    Chose Cisco Identity Services Engine (ISE)
    Cisco Identity Services Engine (ISE) Stacks up nicely alongside them and we chose Cisco because our business is a Cisco shop and keeping our number of support vendors low is a big way that we keep things simple resulting in a low headcount in the IT Dept. We use it in …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    129 Answers
    97%
    Would buy again
    144 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    97%
    Delivers good value for the price
    128 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    129 Answers
    96%
    Happy with the feature set
    142 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    93%
    Lived up to sales and marketing promises
    99 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    84%
    Implementation went as expected
    115 Answers
    Best Alternatives
    Cisco DuoCisco Identity Services Engine (ISE)
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    FireMon
    Score7.9 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Cisco IOS Security
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoCisco Identity Services Engine (ISE)
    Likelihood to Recommend
    9.4
    (196 ratings)
    9.0
    (146 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    9.4
    (4 ratings)
    Usability
    10.0
    (76 ratings)
    7.9
    (6 ratings)
    Availability
    9.9
    (8 ratings)
    9.4
    (4 ratings)
    Performance
    9.8
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.9
    (89 ratings)
    7.3
    (7 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    8.4
    (4 ratings)
    Configurability
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (2 ratings)
    Ease of integration
    9.9
    (8 ratings)
    7.2
    (4 ratings)
    Product Scalability
    9.8
    (3 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Cisco DuoCisco Identity Services Engine (ISE)
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    Cisco
    Well suited... I've used it for both wired and wireless access, and it's perfect for that. In addition to enforcing security on the port, you can also lock down east-west traffic. When you get to the point where you're configuring secure group tags and things like that, you can keep people from getting to places they shouldn't. Basically, you could turn your entire network into a firewall if you wanted to. You can secure access based on the identity of any given user through role-based authentication. For example, if you have salespeople and you don't want them accessing your financial or PCI environment, they authenticate as a salesperson and you can completely stop them from getting to any of that. That's really important, especially for us. Our payment card infrastructure servers are heavily locked down. Granted, in our situation, we firewall all that off anyway, but you still don't want some random individual to be able to even attempt that sort of thing. That's what it's really good for. I'm trying to think of a weakness. I don't know. We don't really struggle with it. There's nothing that I use it for where I wish it were better, at least not that I can think of offhand. I'm sure there are things, I just can't think of anything off the top of my head.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Cisco
    • manageable scaled administrative access to network devices as needed
    • Great use as a radius server which allows proper authentication and authorization into the network
    • Multiple conditions that can be utilized to grant users access based on their role in the organization
    Incentivized
    Read full review
    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    Cisco
    • Trustsec needs more documentation and configuration best practice examples
    • The licensing model can be difficult to explain and understand for customers
    • Difficult to get an accurate benchmark to know exactly how many Cisco Identity Services Engine nodes and the size of the deployment should be
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Cisco
    We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
    Incentivized
    Read full review
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Cisco
    For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Cisco
    We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
    Incentivized
    Read full review
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Cisco
    yes it does. depending on where you coming from. Logs are pretty busy same as report. it also depending on devices count and design.
    Incentivized
    Read full review
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    Cisco
    Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Cisco
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Cisco
    Training can only cover certain areas, there are a lot of areas training just can't cover. You have to learn by doing it.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    Cisco
    I think our system integrators lacks some competencies and this has led to an implementation that is still perfectible. (i.e. dedicating an interface for intra-cluster communication)
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    Cisco
    I think all give some visibility of device monitoring and management, but Cisco Identity Services Engine gives a good way to manage more details about the device in a centralized way that gives a wider range of monitoring and control than the other softwares individually. I don't think Cisco Identity Services Engine eliminates the need for these other software as of now, but there is potential for Cisco Identity Services Engine to be able to take over more of these roles.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    Cisco
    Cisco ISE was competitively priced and Cisco was able to leverage some of our existing contracts to help ease the purchase.
    Incentivized
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Cisco
    It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    Cisco
    • I don't know about negatives because we haven't seen it right now, but positive impact is one is the roadmap we have. And now since we are going ahead with doing the deployment of Cisco ISE, we see that we are getting closure to, so at the end of the day, we have to make sure that operationally we stay excellent. So that's where operational excellence comes in. Cisco ISE is basically addressing that for us. Right now we are in a situation if there is a WIFI issue or if there is an authentication issue, it gets really difficult to isolate the problem. But with Cisco ISE , this functionality is going to come in. So we believe that it would be a good ROI.
    Incentivized
    Read full review
    ScreenShots

    Cisco Identity Services Engine (ISE) Screenshots

    Screenshot of Cisco Identity Services Engine (ISE)