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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    KeePass

    Score8.9 out of 10
    N/AKeePass is an open source password manager which secures passwords in a database locked with a master password or key file.N/A
    Pricing
    Cisco DuoKeePass
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoKeePass
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco DuoKeePass
    Considered Both Products
    Cisco
    Chose Cisco Duo
    In my previous positions, I have used both Google Authenticator as well as Okta MFA for our dual security measures. I believe Google is very basic in its functionality and it had pretty limited functionalities to navigate complicated user access levels. Okta had multiple access …
    Incentivized
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    129 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    129 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    100%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Cisco DuoKeePass
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    RoboForm
    Score8.2 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    1Password
    Score9.2 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Password Genie
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoKeePass
    Likelihood to Recommend
    9.4
    (196 ratings)
    8.7
    (23 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (76 ratings)
    7.2
    (4 ratings)
    Availability
    9.9
    (8 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (89 ratings)
    9.7
    (7 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.9
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoKeePass
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    Open Source
    [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Open Source
    • Very secure - no worries about our passwords being stored insecurely or in the wrong place.
    • Easy to share access to passwords used company-wide.
    • Integrates with Chrome and other browsers for ease of use and speed.
    • Price - free to use.
    Incentivized
    Read full review
    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    Open Source
    • The user-friendliness could be better. The interface looks outdated and is sometimes quite technical.
    • If you're on the road a lot, KeePass isn't very user-friendly on a smartphone or tablet. It's fine to use on a laptop, though.
    • Sharing passwords with colleagues who are temporarily unable to log into KeePass independently could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Open Source
    My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
    Incentivized
    Read full review
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Open Source
    KeePass is easy to use and requires no prior training using it. I would rate KeePass a score 9 out of 10. It stands out in managing credentials securely and efficiently. No other similar app performs its core function as well, making KeePass an essential tool for password management and security.
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Open Source
    No answers on this topic
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Open Source
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    Open Source
    I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
    Read full review
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Open Source
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Open Source
    No answers on this topic
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    Open Source
    KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
    Incentivized
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    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Open Source
    No answers on this topic
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    Open Source
    • Positive. All of our usernames and passwords for service accounts are in one convenient location.
    • Positive. The ability to organize everything into separate locations/folders is great.
    • Positive. Password generator makes it easy for us to generate a secure password for our accounts.
    Incentivized
    Read full review
    ScreenShots