Cisco Headsets vs. Cisco Room Phone

Being able to type and/or write while on the phone or listening to your PC on the headset is great! Also, they make single ear or dual ear. Dual ear headsets are great for the places where it is a bit louder you can hear what is coming across the headset.

Incentivized

If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous

• Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.

Incentivized

• Easy Webex join experience like the Webex app and room devices
• Large, color display with a familiar Webex look and feel
• Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
• High end audio experience
• Proximity integration for meeting join and screen sharing

• I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
• Easy Visible battery life.
• My ears sometimes get really hot after using for over an hour straight.

Incentivized

• Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
• Far end video (possibly a future enhancement?)

Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.

Incentivized

I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.

Incentivized

Very easy to use for both Webex and on-prem calling.

I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.

Incentivized

There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.

Incentivized

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

Incentivized

We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

wish the firmware didn't take so long to install.

Incentivized

I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything seems to work fine. Earlier I was using another vendor's headsets but I had problem with the mic however with Cisco Headsets, my modulation part is going on quite well and I think that I'll also give a positive review about the product in my IT teams internal survey.

Incentivized

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.

Seems like you would be able to install headsets across and entire company, so it is very scalable.

Incentivized

• Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
• Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
• Lightweight comfort is really ideal for long calls.

Incentivized

• Expanded the options to enhance the value of small spaces