Cisco Meeting Server vs. GoTo Meeting

Cisco meeting Server can be used to host meeting for a small group 2 people and also can host meeting for hundreds of people. Even if the scalability increases no compromise in the call and consistent performance can be observed. The video quality is clear and there is no noticeable latency between audio and video. The recording feature is well placed and it helps a lot in rectifying and processing the important points that might have been left out during the meeting.

Incentivized

It enhance the overall coordination and synergy among team members, fostering a conducive environment for in-depth project requirement deliberations. The versatility of this communication tool empowers us to engage in interactive discussions, share insights, and align our strategies cohesively, thereby contributing significantly to the success and efficiency of our project management endeavors.

• Integrates well with other devices
• More than 1 person can be on video call with minimal lag
• Quiet cost effective for a company with many employees

Incentivized

• Goto meeting delivers high-quality audio and video, which ensures clear communication even in virtual environments.
• The mobile app allows users to join meetings on the go, ensuring flexibility for participants who may not always be at their desktop computers.
• virtual backgrounds and appearance settings are useful.

Incentivized

• Allowing more user interaction rather than just video and audio.
• Split screen option to share content and view faces from those on the meeting.

Incentivized

• You have to download an app that doesn't work well in order to blur the speakers and hosts background. I tried the third party app a few times, but its terrible.
• I think the Customer service is ok
• In my opinion, if you don't have the latest updates to your computer, it won't run properly.
• Sometimes the host video doesn't appear.

Incentivized

because we're satisfied of the product

Incentivized

While we have found GoTo Meeting to be very useful and a part of our normal way of doing business, there are alternatives that are more cost-effective. For example, Microsoft Teams is available as part of our M365 subscription. This will require us to complete a cost analysis to determine which product makes more sense for us to move forward with.

Incentivized

very easy to use and quick to learn

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

I never used Support

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

Not really, it is very simple to install and get started.

Incentivized

Apart from Cisco Meeting Server, only Poly offers full fledged on-premise meeting server. Their solution is called Polycom RealPresence
Collaboration Server. But there solutions are mostly outdated. Even though they have recently changes to subscription via Poly Clarity but servers are still very old. Whereas Cisco Meeting Server was recently updated and integrates well with WebEx and Cisco's other products.

Incentivized

Zoom is definitely GoTo Meeting's biggest competitor in terms of similar features and overall functionality. I have read about security issues with Zoom in the past, but haven't seen GoTo Meeting make any headlines regarding security. That might be something to consider for larger organizations

Incentivized

• More meetings came in, but in more efficient way
• More features are available in our meetings
• More connections to the colleagues through Cisco Meeting Server

Incentivized

• Positive: Staying close to client and making sure they have the best customer service.
• Positive: Creating higher client conversion rates by being present on calls.
• Negative: When technical issues occur on GoTo Meeting the client is left wondering how professional we are.

Incentivized