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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki Dashboard

    Score9 out of 10
    N/AAs a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    Cisco Meraki DashboardScienceLogic AI Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki DashboardScienceLogic AI Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    Cisco Meraki DashboardScienceLogic AI Platform
    Considered Both Products
    Cisco
    No answer on this topic
    ScienceLogic
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    113 Answers
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    106 Answers
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    112 Answers
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    79 Answers
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    97 Answers
    81%
    Implementation went as expected
    58 Answers
    Features
    Cisco Meraki DashboardScienceLogic AI Platform
    AIOps Features
    Comparison of AIOps Features features of Cisco Meraki Dashboard and ScienceLogic AI Platform
    Feature
    Cisco Meraki Dashboard
    -
    Ratings
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    Monitoring and Alerting00 Ratings8.225 Ratings
    Performance Analytics00 Ratings7.826 Ratings
    Incident Management00 Ratings6.626 Ratings
    Service Desk Integration00 Ratings7.525 Ratings
    Root Cause Analysis00 Ratings7.721 Ratings
    Capacity Planning Tool00 Ratings7.222 Ratings
    Configuration and Change Management00 Ratings7.723 Ratings
    Automated Remediation00 Ratings7.620 Ratings
    Collaboration and Communication00 Ratings7.920 Ratings
    Threat Intelligence00 Ratings7.319 Ratings
    Best Alternatives
    Cisco Meraki DashboardScienceLogic AI Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Catalyst Center
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki DashboardScienceLogic AI Platform
    Likelihood to Recommend
    8.9
    (116 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    9.2
    (4 ratings)
    8.4
    (24 ratings)
    Usability
    8.9
    (115 ratings)
    9.6
    (15 ratings)
    Availability
    -
    (0 ratings)
    9.2
    (14 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    9.0
    (1 ratings)
    6.6
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    7.7
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (99 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (15 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (7 ratings)
    User Testimonials
    Cisco Meraki DashboardScienceLogic AI Platform
    Likelihood to Recommend
    Cisco
    Well suited is if you do configuration one time and roll out to multiple sites, multiple networks, multiple wireless S societies. You create a profile and rollout, and you use automation that takes care of a lot of your manual work. So it's pretty suitable for those divers. Anything related to customization that a Cisco Meraki Dashboard doesn't offer and you use your other automation tool, I think there is an improvement for Cisco Meraki Dashboard to involve all those features and integrate with other third party services.
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
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    Pros
    Cisco
    • Oh, just the ease of use. I am not an IT technical expert by trade—I’m more on the leadership side. So this makes it easy for me to understand everything that is going on and be able to provide an honest review of how the organization is doing at that particular time.
    Read full review
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
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    Cons
    Cisco
    • Some features are unavailable when the network doesn't have a switch (network topology, for example)
    • I wish there was an overview for all organizations with pending firmware updates, rather than going through one-by-one.
    • I would like to have some of the switch tools available for firewall devices (port cycling, line testing).
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    Likelihood to Renew
    Cisco
    Very pleased with he product overall. it is used as expecting + easy to use and very scalable if we want to add new orgs
    Incentivized
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    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    Usability
    Cisco
    Cisco Meraki Dashboard is a modern interface that makes it easy to find devices and their health status. It has powerful remote tools that can help you manage every aspect of the network at a granular level. Something that may be frustrating is that some advanced settings are sometimes oversimplified, and the customization is limited.
    Incentivized
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    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
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    Reliability and Availability
    Cisco
    No answers on this topic
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Support Rating
    Cisco
    Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
    Incentivized
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    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    In-Person Training
    Cisco
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Online Training
    Cisco
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Implementation Rating
    Cisco
    No answers on this topic
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    Alternatives Considered
    Cisco
    Cisco Meraki Dashboard is easy to use compared to other vendors. They do not have all the intricate configurations offered by products from competitors, but for the price point and what it gives you there is nothing better. The lower learning curve with onboarding a new hire and get them familiar with Meraki is much easier which our company loves.
    Incentivized
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    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    Cisco
    • When there's an issue with communication to the cloud. EX: unable to fetch configs. This due to like new device being installed or if you have to factory reset the device. This has been a negative impact.
    • Incorrect status. Sometimes the status of the device or network is not reflected as it should be. This has had a negative impact in the past. However, for the most part, the Status is fairly accurate.
    • Incident response has been very good. Anytime an issue has been reported to Cisco regarding Cisco Meraki Dashboard, the issue is quickly investigated and doesn't take long to resolve.
    • Customer support and Cisco's technical team has been very helpful and responsive.
    Incentivized
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    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    ScreenShots

    Cisco Meraki Dashboard Screenshots

    Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard