Cisco Meraki SM vs. Jamf Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki SM
Score 9.6 out of 10
N/A
Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.N/A
Jamf Pro
Score 9.4 out of 10
N/A
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A
Pricing
Cisco Meraki SMJamf Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki SMJamf Pro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
More Pricing Information
Community Pulse
Cisco Meraki SMJamf Pro
Considered Both Products
Cisco Meraki SM
Chose Cisco Meraki SM
JAMF was actually a really good platform but JAMF was built and designed for apple devices which did not help us with Android. At one point we needed JAMF because of the MACs that we handed out (Only like 3 MACs). Eventually it made more sense to just move the MACs over to …
Chose Cisco Meraki SM
We were already Cisco Meraki customers so it was a logical step to use their SM product. That said, we did compare to other vendors and we are happy with our choice. Integration and ease of deployment was a big factor. While some competitors could offer lower costs, the …
Jamf Pro
Chose Jamf Pro
There is no comparison between Meraki SM and Jamf Pro. Just don't. If you're using Meraki SM, do yourself a favor and make the switch to almost any other solution. Yes, you can use Meraki to tie your device management to your network. And I can see reasons for why that might be …
Chose Jamf Pro
Overall, Jamf Pro offered the best set of features.
Chose Jamf Pro
Jamf has a unique focus on Apple and only Apple. This gives them greater flexibility to support new features and functionality at the time of release. For the past few years now, on or before the release date of the next OS. Our users don’t have to wait to take advantage of …
Chose Jamf Pro
I had previously been using Meraki Systems Manager and I personally find the user interface of Jamf Pro a lot more intuitive and easier to navigate than I did with Systems Manager. Ultimately, the feature set offered by Jamf at the price point made the decision very easy to make.
Chose Jamf Pro
I inherited Jamf Pro when I took the position. I had used Fleetsmith prior, and it worked better for package and patch distribution. Jamf Pro has better pricing overall. Fleetsmith had a better UI and flowed easier, in my opinion. The language and where to find things fit …
Chose Jamf Pro
We have used the System Manager program in Meraki. We have used Google Admin to manage Chromebooks. We have used Active Directory and Group Policies within the Windows ecosystem.

Nothing compares to the power and manageability of Jamf Pro.
Chose Jamf Pro
Jamf Pro has the most mature, best supported product.
Chose Jamf Pro
Once again we chose Jamf Pro as our preferred vendor/supplier for MDM cause they focus on the platforms we focus on. For our Microsoft deployments, we use InTune cause it is the best for the Microsoft platform. And the great thing about these two products is that integrate with …
Chose Jamf Pro
Jamf Pro is far superior to any other Mobile Device Management solution on the market. Most MDM's stop with Configuration Profiles where Jamf offers policies with custom scripting resources for both Inventory and taking action on macOS. Jamf Pro offers a more stable and robust …
Chose Jamf Pro
Jamf Pro just does more and it does it better.

The issue that I have found with many other mobile device management systems is that they try to do too much. Most other MDMs allow for management of Windows, macOS, Linux, iOS, Android, and maybe more; the issue is that they …
Top Pros
Top Cons
Best Alternatives
Cisco Meraki SMJamf Pro
Small Businesses
Rippling
Rippling
Score 8.5 out of 10
Rippling
Rippling
Score 8.5 out of 10
Medium-sized Companies
Jamf Pro
Jamf Pro
Score 9.4 out of 10
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
Enterprises
Jamf Pro
Jamf Pro
Score 9.4 out of 10
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki SMJamf Pro
Likelihood to Recommend
9.5
(13 ratings)
10.0
(184 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(9 ratings)
Usability
9.0
(1 ratings)
7.9
(15 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.0
(2 ratings)
8.0
(53 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(6 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
9.4
(7 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
Cisco Meraki SMJamf Pro
Likelihood to Recommend
Cisco
It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
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Jamf Software, LLC
Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
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Pros
Cisco
  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
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Jamf Software, LLC
  • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
  • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
  • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
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Cons
Cisco
  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
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Jamf Software, LLC
  • Training options are terrific, but costly.
  • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
  • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
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Likelihood to Renew
Cisco
No answers on this topic
Jamf Software, LLC
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
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Usability
Cisco
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
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Jamf Software, LLC
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
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Support Rating
Cisco
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
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Jamf Software, LLC
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
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In-Person Training
Cisco
No answers on this topic
Jamf Software, LLC
They made me more comfortable using the product.
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Online Training
Cisco
No answers on this topic
Jamf Software, LLC
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
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Implementation Rating
Cisco
No answers on this topic
Jamf Software, LLC
Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
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Alternatives Considered
Cisco
The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
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Jamf Software, LLC
Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
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Scalability
Cisco
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
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Jamf Software, LLC
No answers on this topic
Return on Investment
Cisco
  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
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Jamf Software, LLC
  • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
  • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
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ScreenShots

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard