Cisco Meraki SM vs ManageEngine Desktop Central

• We can create templates for our mobile devices that make new hardware deployments a breeze.
• Pushing out new with Apple Business Manager is easy and efficient.
• We get tons of real-time information on our devices and useful historical information and logs.
• Kiosk and Single App mode is great for single purpose tablets.

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• Provide so many tools during the remote control (blank screen to the end-user, transfer files, chat, video call, send commands like Ctrl+Alt+Del).
• Install / Uninstall software silently for the end-user, without the need for their participation.
• Keeping the machines up to date using the patch deployment (for Windows and 3rd parties).
• Automate the regular maintenance like deleting temporary files, emptying the recycle bin, and disk defragmentation out of operational hours.
• Scheduled Wake On Lan the machines to execute some tasks, like prevent maintenance, install/uninstall software or patches. Obviously, it also can power off the machines after tasks are performed.

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• Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
• The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
• Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.

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• Sometimes it will report that systems are missing patches when they are really not.
• I wish it was able to pull warranty details for computers directly instead of having to enter manually.

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• Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.

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• The impact has been positive. Being able to manage entire sets of assets, rather than addressing them one at a time, has been huge. The ability to deploy an application without disturbing an end-user is great as well.
• No negative impact on ROI.

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