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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki vMX

    Score8.3 out of 10
    N/ACisco's Meraki Virtual MX (vMX) is a virtual instance of a Meraki security & SD-WAN appliance, dedicated specifically to providing the simple configuration benefits of site-to-site Auto VPN for customers running or migrating IT services to an Amazon Web Services or Microsoft Azure Virtual Private Cloud (VPC).N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Cisco Meraki vMXSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki vMXSAP Customer Data Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki vMXSAP Customer Data Solutions
    Considered Both Products
    Cisco
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    Cisco Meraki vMXSAP Customer Data Solutions
    Virtual Private Network
    Comparison of Virtual Private Network features of Cisco Meraki vMX and SAP Customer Data Solutions
    Feature
    Cisco Meraki vMX
    8.8
    9 Ratings
    1% below category average
    SAP Customer Data Solutions
    -
    Ratings
    AES 256-bit Encryption10.08 Ratings00 Ratings
    Kill Switch10.02 Ratings00 Ratings
    Multi-Platform Support9.97 Ratings00 Ratings
    Split Tunneling9.57 Ratings00 Ratings
    IP Address Masking9.06 Ratings00 Ratings
    No-Logs Policy7.03 Ratings00 Ratings
    Multiple Server Locations9.07 Ratings00 Ratings
    Automatic Wi-Fi Protection6.01 Ratings00 Ratings
    Simultaneous Connections8.68 Ratings00 Ratings
    Customer Support Services9.08 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Cisco Meraki vMX and SAP Customer Data Solutions
    Feature
    Cisco Meraki vMX
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Cisco Meraki vMX and SAP Customer Data Solutions
    Feature
    Cisco Meraki vMX
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.227 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Cisco Meraki vMX and SAP Customer Data Solutions
    Feature
    Cisco Meraki vMX
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    Cisco Meraki vMXSAP Customer Data Solutions
    Small Businesses
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Treasure AI
    Score9 out of 10
    Enterprises
    No answers on this topic
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki vMXSAP Customer Data Solutions
    Likelihood to Recommend
    8.1
    (12 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    7.6
    (12 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Cisco Meraki vMXSAP Customer Data Solutions
    Likelihood to Recommend
    Cisco
    I think for us in our deployment model where it spoke to the hub, it certainly makes ideal sense. I would probably say with anyone that's signed in Azure or a cloud platform, obviously VMX appliance may not be suited. Anyone on Old Legacy MPLS may struggle to see a purpose for SD-WAN overlay of the top. But I think if you really want to introduce network communications that are low cost effective, solid in terms of availability and performance, a Meraki sdwan solution with the VMX appliance in the cloud is ideal.
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
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    Pros
    Cisco
    • It handles load really well.
    • It brings simplification to the whole piece of networking network, so it makes it simple for us to diagnose and troubleshoot issues put in place as changes.
    • It has pretty good site to site firewall control.
    • It works well in Azure, so it ticks all our boxes.
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
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    Cons
    Cisco
    • Client VPN: Cisco Meraki vMX in general needs to implement multiple VPN profiles/ group policies for client VPN
    • Alerts: Cisco Meraki vMX in general should be more consistent in sending alerts. We should receive alarms instantly.
    • Event logs: More in-depth event logs for all Meraki products, such as system crashes, etc.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    No answers on this topic
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
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    Performance
    Cisco
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Cisco
    No answers on this topic
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
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    Online Training
    Cisco
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Cisco
    Cisco Meraki vMX is great for small to medium businesses. It is easy to use with little out-of-the-box configuration. There is an easier learning curve on the Cisco Meraki vMX than on the SonicWall devices. We went with the Cisco Meraki vMX because we had the physical appliances already in place and the virtual appliance tied into our system seamlessly.
    Incentivized
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    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
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    Scalability
    Cisco
    This question is hard. A chain of retail or gas stations hypothetically that have simple networks in nature would flourish and scale quite well with Meraki. A chain of banks or something more complex that has more complex requirements doesn't scale very well or at least presents many caveats. Routing has always been a big setup with Meraki but I've always managed to 'get by'.
    Incentivized
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    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
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    Return on Investment
    Cisco
    • Standardizing: We can use the same "template" setup for multiple customers
    • Management: Easy to manage along with the rest of the Meraki products
    • Stability: Using Cisco Meraki vMX instead of VNGs in Azure provides better stability with auto-VPN between the Cisco Meraki vMX and other networks
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform