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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Multicloud Defense

    Score8.4 out of 10
    N/AA solution to simplify security and gain multidirectional protection across any public or private cloud to block inbound attacks, lateral movement, and data exfiltration using a single solution. Cisco Multicloud Defense protects all cloud environments using a single software-as-a-service (SaaS) control plane, eliminating inefficient, complex, and costly point solutions.N/A

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Pricing
    Cisco Multicloud DefenseiContact
    Editions & Modules
    No answers on this topic
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    Offerings
    Pricing Offerings
    Cisco Multicloud DefenseiContact
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Multicloud DefenseiContact
    Considered Both Products
    Cisco
    No answer on this topic
    iContact
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Cisco Multicloud DefenseiContact
    Cloud Computing Security Features
    Comparison of Cloud Computing Security Features features of Cisco Multicloud Defense and iContact
    Feature
    Cisco Multicloud Defense
    8.3
    4 Ratings
    3% above category average
    iContact
    -
    Ratings
    Automated Data Backup and Recovery8.22 Ratings00 Ratings
    Intrusion Detection and Prevention:8.04 Ratings00 Ratings
    Regular Vulnerability Management8.22 Ratings00 Ratings
    Identity and Access Management8.02 Ratings00 Ratings
    Secure Data Transfer8.24 Ratings00 Ratings
    Security Incident Response8.33 Ratings00 Ratings
    Compliance and Auditing8.94 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Cisco Multicloud Defense and iContact
    Feature
    Cisco Multicloud Defense
    -
    Ratings
    iContact
    6.6
    26 Ratings
    19% below category average
    WYSIWYG email editor00 Ratings7.024 Ratings
    Dynamic content00 Ratings7.021 Ratings
    Ability to test dynamic content00 Ratings5.021 Ratings
    Landing pages00 Ratings7.014 Ratings
    A/B testing00 Ratings5.017 Ratings
    Mobile optimization00 Ratings7.021 Ratings
    Email deliverability reporting00 Ratings7.025 Ratings
    List management00 Ratings8.025 Ratings
    Triggered drip sequences00 Ratings6.015 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Cisco Multicloud Defense and iContact
    Feature
    Cisco Multicloud Defense
    -
    Ratings
    iContact
    8.0
    26 Ratings
    5% above category average
    Dashboards00 Ratings8.026 Ratings
    Standard reports00 Ratings8.025 Ratings
    Custom reports00 Ratings8.015 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Cisco Multicloud Defense and iContact
    Feature
    Cisco Multicloud Defense
    -
    Ratings
    iContact
    7.0
    1 Ratings
    15% below category average
    URL Validation00 Ratings7.01 Ratings
    Link Tracking00 Ratings7.01 Ratings
    Image Validation00 Ratings7.01 Ratings
    Inbox Display00 Ratings7.01 Ratings
    Email Accessibility Tools00 Ratings7.01 Ratings
    Spelling and Grammar Check00 Ratings7.01 Ratings
    Spam Testing00 Ratings7.01 Ratings
    Email Previews00 Ratings7.01 Ratings
    Best Alternatives
    Cisco Multicloud DefenseiContact
    Small Businesses
    Armor
    Score6 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Trend Micro Deep Security
    Score8.3 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    AWS CloudTrail
    Score8.8 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Multicloud DefenseiContact
    Likelihood to Recommend
    8.3
    (6 ratings)
    8.0
    (45 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.4
    (19 ratings)
    Usability
    9.1
    (2 ratings)
    8.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (9 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Cisco Multicloud DefenseiContact
    Likelihood to Recommend
    Cisco
    For WAF functionality and delivery of websites, It's very well suited for traditional firewalling, if you're doing that already, it can be quite difficult to rearchitect everything around this product. So an example of that would be if, like us, you came from a datacenter style architecture within your cloud environment and you are trying to move to a more cloud-fronted architecture. Probably the best way to put it is that can be quite difficult, but once you've deployed, it gets easier operationally. So to kind of reverse engineer everything and then do everything again can be quite tedious in some ways. But that will be specific to people depending on where they're coming from with it.
    Incentivized
    Read full review
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Pros
    Cisco
    • DLP monitoring - key item for us which helps to view if anything which should leave our environment our or even between each part of network between/inside specific clouds
    • Segmentation of subnet, basic but helpful to isolate each host into their own part of single subnet and connect them, including all visibility features which are offered by Cisco defense systems
    • Allow/deny rules helps us to block, monitor and logs traffic passing in each direction of our environment
    Incentivized
    Read full review
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Cons
    Cisco
    • The ability to see traffic flowing and identify malicious traffic is amazing.
    • The ease of setting up the connections of the cloud platforms is perfect.
    • Dynamic based security policies allow for better protection.
    • I don't have any detailed examples of improvement so instead I highlighted a couple of aspects that make the solution amazing.
    Incentivized
    Read full review
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    If it maintains its current direction it will be very disruptive in the cloud security space
    Incentivized
    Read full review
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Usability
    Cisco
    Ease of Use
    Incentivized
    Read full review
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Support Rating
    Cisco
    As of yet I havent logged a TAC case - It will be interesting to see how it is supported as a new product in the medium term
    Incentivized
    Read full review
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Alternatives Considered
    Cisco
    Cisco Multicloud Defense, Crowd Strike Falcon, and Arctic Wolf Cloud Posture Security Management System as a service SAAS platforms are very comparable platforms. Unfortunately for Croud Strike, they had a mishap recently that caused major downtime for many companies worldwide. I do not think that you would have to worry about this happening with Cisco Multicloud Defense.
    Incentivized
    Read full review
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Scalability
    Cisco
    No answers on this topic
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Return on Investment
    Cisco
    • The insight that it provides allows us to move away from other tools and just utilize the Cisco Multicloud Defense.
    • Insights into data usage provides tangible analytics.
    • Ease of management and use allows for less in-depth and specialized training.
    Incentivized
    Read full review
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    ScreenShots