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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Connect

    Score9.3 out of 10
    N/ACisco Secure Connect is a SASE solution that converges Software-Defined Wide Area Network (SD-WAN) and Security Service Edge (SSE) to enable operational consistency across premises to the cloud.N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Cisco Secure ConnectSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure ConnectSAP Customer Data Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Secure ConnectSAP Customer Data Solutions
    Considered Both Products
    Cisco
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    23 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    20 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    23 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    15 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    Cisco Secure ConnectSAP Customer Data Solutions
    Tag Management
    Comparison of Tag Management features of Cisco Secure Connect and SAP Customer Data Solutions
    Feature
    Cisco Secure Connect
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Cisco Secure Connect and SAP Customer Data Solutions
    Feature
    Cisco Secure Connect
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.227 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Cisco Secure Connect and SAP Customer Data Solutions
    Feature
    Cisco Secure Connect
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    Cisco Secure ConnectSAP Customer Data Solutions
    Small Businesses
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure ConnectSAP Customer Data Solutions
    Likelihood to Recommend
    9.5
    (22 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    8.4
    (4 ratings)
    9.5
    (10 ratings)
    Usability
    8.4
    (17 ratings)
    9.1
    (7 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (57 ratings)
    Performance
    8.0
    (1 ratings)
    7.3
    (7 ratings)
    Support Rating
    9.5
    (2 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    9.4
    (2 ratings)
    7.3
    (7 ratings)
    Configurability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Cisco Secure ConnectSAP Customer Data Solutions
    Likelihood to Recommend
    Cisco
    Enterprise with Hybrid Workers or remote workers where most of the resources are in cloud. Branches spread around the worlds with private DCs. Enterprise with mpls or sd-wan connection, the Cisco Secure Connect technology is a further technology upgrade from SD-WAN. Central management of l3/l4 policies, DNS filtering and Web Filtering based on the identity.
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    Cisco
    • I think it integrates very well with Meraki, and that's the best thing I like about this product. Meraki is all about simplicity, and when a customer has the same user interface to get their network and security experience just right out of the Meraki dashboard, it really works. Very great. For example, if you want to secure the internet user, you want to use any, sorry, you want to secure any application, you want to secure any brand, it's just a matter of minutes. You can do it.
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Cisco
    • For teams which are growing, it is very costly to purchase the capabilities that protects the business and even identifying the right subscription like advance threat protection.
    • The one who does not have any advance or high level Cisco Secure Connect experience, for them it is hard to use the Cisco Secure Connect UI. So, you should make the UI quite extra user friendly.
    • Finding the root cause is very tricky for large datasets.
    • Third party integrations are also not that easy with Cisco.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    The product is mature. The product support well all 3 main OS (Windows, Linux, MacOS). Cisco Support is great Cisco backends are powerfull appliance Cisco secure profile are a great feature and because they are controlled centraly, there is less way to bypass the VPN. Cisco SEcure connect is really easy-to-use for non computer expert.
    Incentivized
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
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    Usability
    Cisco
    I gave this rating because it delivers the strongly on things that matters the most to our business like security, reliability and better user experience. It provides the secure access policies and it supports the MFA which reduces the risk. We can securely work from anywhere without any trouble also it supports both on prem and cloud access.
    Incentivized
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    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Cisco
    It is better than any other vpn application
    Incentivized
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    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
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    Performance
    Cisco
    Better performance compared to compititor
    Incentivized
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    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Cisco
    never used it
    Incentivized
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    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
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    Online Training
    Cisco
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Cisco
    Very quick and easy, its a tidy set up, no messy cables and the sound and video quality is excellent. I use this weekly for home calls and larger team calls across the UK and Europe and have no problems. The engineers were in and out within a couple of hours
    Incentivized
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    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Cisco
    Cisco Secure Connect allows for secure connections to critical systems with a better performance while maintaining security for users and business processes, maintaining the company policies and security posture for improved end user experience without impact on the services. Better tool tested when considering technical requirements and security posture requirements.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    Will go for any offers with respect to the pricing
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Scalability
    Cisco
    It is flexible across desktop os and mobile os
    Incentivized
    Read full review
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
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    Professional Services
    Cisco
    Very professional and supportive
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Cisco
    • The positive impact is that businesses has reduced the dependency on physical hardware by moving and adapting its cloud services and on-prem security.
    • Due to the centralized management, it is easy for developer like us to manage the dashboard and also reduces the time spent on security task and routine networks.
    • Cisco Secure Connect is providing a strong ROI because it reduces infrastructure cists, improved IT tasks, enhances security which is very beneficial for long term businesses.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform