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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco ThousandEyes

    Score9.1 out of 10
    N/ACisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.N/A

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    Cisco ThousandEyesSAP HANA Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco ThousandEyesSAP HANA Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details—Includes a one year free trial.
    More Pricing Information
    Community Pulse
    Cisco ThousandEyesSAP HANA Cloud
    Considered Both Products
    Cisco
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    118 Answers
    96%
    Would buy again
    313 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    96 Answers
    96%
    Delivers good value for the price
    271 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    119 Answers
    98%
    Happy with the feature set
    319 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    89 Answers
    94%
    Lived up to sales and marketing promises
    198 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    92 Answers
    96%
    Implementation went as expected
    264 Answers
    Features
    Cisco ThousandEyesSAP HANA Cloud
    Relational Databases
    Comparison of Relational Databases features of Cisco ThousandEyes and SAP HANA Cloud
    Feature
    Cisco ThousandEyes
    -
    Ratings
    SAP HANA Cloud
    9.0
    52 Ratings
    11% above category average
    ACID compliance00 Ratings9.438 Ratings
    Database monitoring00 Ratings9.250 Ratings
    Database locking00 Ratings9.242 Ratings
    Encryption00 Ratings8.744 Ratings
    Disaster recovery00 Ratings8.843 Ratings
    Flexible deployment00 Ratings8.945 Ratings
    Multiple datatypes00 Ratings8.846 Ratings
    Best Alternatives
    Cisco ThousandEyesSAP HANA Cloud
    Small Businesses
    No answers on this topic
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Catchpoint
    Score8.5 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco ThousandEyesSAP HANA Cloud
    Likelihood to Recommend
    9.1
    (126 ratings)
    9.4
    (363 ratings)
    Likelihood to Renew
    8.6
    (6 ratings)
    10.0
    (15 ratings)
    Usability
    8.6
    (7 ratings)
    9.5
    (82 ratings)
    Availability
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    Performance
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    Support Rating
    6.7
    (6 ratings)
    8.5
    (253 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    7.3
    (3 ratings)
    Configurability
    8.2
    (1 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    6.4
    (1 ratings)
    7.3
    (1 ratings)
    Ease of integration
    6.4
    (1 ratings)
    7.3
    (2 ratings)
    Product Scalability
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Cisco ThousandEyesSAP HANA Cloud
    Likelihood to Recommend
    Cisco
    Unified communications real-time analysis is one of the biggest points of the solution. You can see your traffic path and find issues before, during and after the calls. This is very useful for analyzing VoIP and video conferencing problems like in WebEx, Microsoft Teams and Zoom. It helps to see network issues like packet loss, jitter, or latency that can make call quality bad. Another good use case is checking cloud apps and SaaS services. Many companies use external platforms like Microsoft Azure, 365, Salesforce, or AWS. It lets Networking teams see the network path from users to these services so they can find if problems come from the company network, the internet provider, or the cloud service. Also, it is good for companies using mix of on-prem and cloud. It shows how traffic moves between different parts of the network, so IT teams can see where a problem happens and fix it faster. There are different types of agents that we can use in Cisco ThousandEyes. Enterprise agents can be use for a relative big amount of synthetic test. Endpoint agents are install in user PC or MAC laptops to check network quality from the client side. WebEx devices also have built-in agents that help to see performance problems in meetings, making it easy to find what is causing a bad call. Maybe it's not the best solution if what you want to measure is not HTTPs based or hasn't an API. Also if your scenario is Zoom Rooms, you won't have the same level of integration that it has for WebEx and Microsoft solutions.
    Incentivized
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    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
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    Pros
    Cisco
    • Cisco ThousandEyes does the holistic discovery of the end components, the network components, and it's really fast at identifying where the issue is, which is not normally identified by the classic monitoring tools. So it's quite a fast identifying the issue of the networks and Cisco ThousandEyes also provides a very good real user end user monitoring experience for the end customers. So those are the two real life and also very good examples for Cisco ThousandEyes.
    Incentivized
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    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    Cons
    Cisco
    • The elephant in the room is going to be cost. ThousandEyes is a great tool, but you will pay for it. There are other services that do a good job at providing a smaller subset of features compared to ThousandEyes. If all you need is that particular subset of features, ThousandEyes may not make fiscal sense for your organization.
    • As a subset of the cost issue, within the last 18 months or so the pricing on enterprise (local) agents has been modified in a way that seems not to benefit the customer. Previously enterprise agents had a flat monthly cost associated with them with unlimited test usage (the only limit on test usage was based on concurrent tests running at any given point in time). This meant that instead of using a cloud agent and paying per-test, you had the option of spinning up an cheap Digital Ocean droplet and creating your own cloud agent for external testing without using Cloud Agents. When the change was made they eliminated the flat per-agent cost and instead treated the pricing the same as that of the cloud agents but cutting the number of "cloud units" per test in half for tests run from enterprise agents. For organizations with under-utilized enterprise agents, this may be helpful financially, but for organizations that push their local agents to the limit, the cost skyrocketed.
    • BGP monitor peering sessions have been less than reliable. The data doesn't seem to be an issue, but the sessions seem to bounce or fail altogether on a fairly consistent basis. The routers or servers with which your routers peer sit behind some firewalls that have caused issues in the past.
    Incentivized
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    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
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    Likelihood to Renew
    Cisco
    The software does it's job extremely well and the system makes it very user friendly to get into. When looking for software I prefer to not need a PHD to operate it. Having a great UI and simple setup makes it easy to include more members of our team to get more value out of the platform.
    Incentivized
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    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
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    Usability
    Cisco
    There is definitely a learning curve to ThousandEyes, but once you understand how the client deployment works and how to set up monitoring, things go pretty smoothly. I think the initial setting up of clients on endpoints can be a little tricky though.
    Incentivized
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    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
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    Reliability and Availability
    Cisco
    Being cloud hosted means that you are at the mercy of Cisco web services, but we've had absolutely no issues with its availability.
    Incentivized
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    SAP
    so far, we didn't get any outage
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    Performance
    Cisco
    The client is very lightweight on endpoints and the user interface is very fast and fluid.
    Incentivized
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    SAP
    so far good
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    Support Rating
    Cisco
    You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
    Incentivized
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    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
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    In-Person Training
    Cisco
    Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.
    Incentivized
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    SAP
    No answers on this topic
    Implementation Rating
    Cisco
    Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.
    Incentivized
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    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
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    Alternatives Considered
    Cisco
    No one is better than the other. I can get different data and sometimes similar data, it's important to compare values and verify the data between the tools. Additionally, there are other functionalities that ThousandEyes has that the others don't, but it is also the other way around. I will always recommend to have available not 1 or 2, all possible available for your job.
    Incentivized
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    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    The contract was fair and rolled up into some of our other contracts, so it was no big deal getting it up and running.
    Incentivized
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    SAP
    I don't have visibility in licensing
    Incentivized
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    Scalability
    Cisco
    I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.
    Incentivized
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    SAP
    Limitation of training deliverable by organization
    Incentivized
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    Professional Services
    Cisco
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
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    Return on Investment
    Cisco
    • Building the trust from our Merchants is core when you come to renewal time. Trust builds partnerships, builds stickiness and allows for easier upsells or contract renewals.
    • Having a champion in IT that touts your service is important to the business, it removes a large portion of friction in the business to get services implemented and working to its peak.
    • Flexibility in pricing can be better. How they measure the number of agents being used can get thorny. When you build and tear down virtual servers a lot it can appear there are more agents running than there are. Once we understood how they measure we were able to better utilize the product efficiently.
    Incentivized
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    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
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    ScreenShots

    Cisco ThousandEyes Screenshots

    Screenshot of Global availability issues for users trying to use Slack application.Screenshot of The path visibility feature pinpointing where in the transit path an outage or event is occurring.Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications.  and networks. Internet Insights can be used to manage digital experience at Internet scale.Screenshot of ThousandEyes Event Detection diagnosing events as server or network issue.