Cisco Unified Communications Manager (Call Manager) vs. West Unified Communications Services (discontinued)
Cisco Unified Communications Manager (Call Manager) vs. West Unified Communications Services (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Unified Communications Manager (Call Manager) | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A | |
West Unified Communications Services (discontinued) | N/A | West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect. | N/A |
Cisco Unified Communications Manager (Call Manager) | West Unified Communications Services (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Must contact sales team for pricing | — | ||||||||||||||
More Pricing Information |
Cisco Unified Communications Manager (Call Manager) | West Unified Communications Services (discontinued) | |
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Top Pros | ||
Top Cons |
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Cisco Unified Communications Manager (Call Manager) | West Unified Communications Services (discontinued) | ||||||||||||||||||
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cisco Unified Communications Manager (Call Manager) | West Unified Communications Services (discontinued) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Score 9.2 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Nextiva Score 9.2 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Unified Communications Manager (Call Manager) | West Unified Communications Services (discontinued) | |
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Likelihood to Recommend | 9.2 (44 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 8.7 (4 ratings) | - (0 ratings) |
Support Rating | 8.0 (14 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Cisco Unified Communications Manager (Call Manager) | West Unified Communications Services (discontinued) | |
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Likelihood to Recommend | Cisco | West Technology Group, LLC (formerly Intrado) |
Pros | Cisco | West Technology Group, LLC (formerly Intrado) |
Cons | Cisco | West Technology Group, LLC (formerly Intrado) |
Likelihood to Renew | Cisco | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Usability | Cisco | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Support Rating | Cisco | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Implementation Rating | Cisco | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Alternatives Considered | Cisco | West Technology Group, LLC (formerly Intrado) |
Return on Investment | Cisco | West Technology Group, LLC (formerly Intrado) |
ScreenShots |