Cisco Webex Experience Management (discontinued) vs. Custify
Cisco Webex Experience Management (discontinued) vs. Custify
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Cisco Webex Experience Management (discontinued) | Custify | |
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Top Cons |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Cisco Webex Experience Management (discontinued) | Custify | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Custify | |
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Likelihood to Recommend | 9.0 (13 ratings) | 9.0 (11 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | 9.0 (2 ratings) |
Support Rating | 8.2 (1 ratings) | 9.0 (2 ratings) |
Cisco Webex Experience Management (discontinued) | Custify | |
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Likelihood to Recommend | Discontinued Products | Custify |
Pros | Discontinued Products | Custify |
Cons | Discontinued Products | Custify |
Likelihood to Renew | Discontinued Products | Custify No answers on this topic |
Usability | Discontinued Products | Custify |
Support Rating | Discontinued Products | Custify |
Alternatives Considered | Discontinued Products | Custify |
Return on Investment | Discontinued Products | Custify |
ScreenShots | Custify Screenshots |