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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Social (Discontinued)

    Score8 out of 10
    N/ACisco Webex Social has been retired and is no longer supported.N/A

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A
    Pricing
    Cisco Webex Social (Discontinued)Diligent Boards
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Webex Social (Discontinued)Diligent Boards
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Diligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.
    More Pricing Information
    Community Pulse
    Cisco Webex Social (Discontinued)Diligent Boards
    Considered Both Products
    Cisco
    No answer on this topic
    Diligent Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    108 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    110 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    73 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    79 Answers
    Features
    Cisco Webex Social (Discontinued)Diligent Boards
    Communication
    Comparison of Communication features of Cisco Webex Social (Discontinued) and Diligent Boards
    Feature
    Cisco Webex Social (Discontinued)
    10.0
    1 Ratings
    23% above category average
    Diligent Boards
    -
    Ratings
    Chat10.01 Ratings00 Ratings
    Integrates with Outlook10.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Webex Social (Discontinued) and Diligent Boards
    Feature
    Cisco Webex Social (Discontinued)
    8.3
    1 Ratings
    3% above category average
    Diligent Boards
    -
    Ratings
    Document collaboration10.01 Ratings00 Ratings
    Access control10.01 Ratings00 Ratings
    Advanced security features5.01 Ratings00 Ratings
    Best Alternatives
    Cisco Webex Social (Discontinued)Diligent Boards
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Webex Social (Discontinued)Diligent Boards
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.6
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (10 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (42 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (78 ratings)
    Online Training
    -
    (0 ratings)
    9.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Cisco Webex Social (Discontinued)Diligent Boards
    Likelihood to Recommend
    Cisco
    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Incentivized
    Read full review
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
    Read full review
    Pros
    Cisco
    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Incentivized
    Read full review
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
    Read full review
    Cons
    Cisco
    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Incentivized
    Read full review
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    No answers on this topic
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
    Read full review
    Usability
    Cisco
    No answers on this topic
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Support Rating
    Cisco
    No answers on this topic
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Diligent Corporation
    easy implementation process
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Incentivized
    Read full review
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Diligent Corporation
    It is really worth it.
    Read full review
    Professional Services
    Cisco
    No answers on this topic
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Incentivized
    Read full review
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
    Read full review
    ScreenShots

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.