What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Discord

Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.
Jeff Huisjen | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Discord
6.6
Chat
Cisco Webex Social (Discontinued)
10.0
Discord
9.1
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Discord
4.0
Notifications
Cisco Webex Social (Discontinued)
Discord
8.5
Discussions
Cisco Webex Social (Discontinued)
Discord
9.1
Surveys
Cisco Webex Social (Discontinued)
Discord
6.8
Internal knowledgebase
Cisco Webex Social (Discontinued)
Discord
7.5
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
Discord
4.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Discord
4.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Discord
8.8
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Discord
9.2
Access control
Cisco Webex Social (Discontinued)
10.0
Discord
7.7
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Discord
8.5
Versioning
Cisco Webex Social (Discontinued)
Discord
9.5
Video files
Cisco Webex Social (Discontinued)
Discord
8.7
Audio files
Cisco Webex Social (Discontinued)
Discord
8.4
Integrates with Google Drive
Cisco Webex Social (Discontinued)
Discord
10.0
Device sync
Cisco Webex Social (Discontinued)
Discord
8.4

Project Management

Cisco Webex Social (Discontinued)
Discord
6.8
Task Management
Cisco Webex Social (Discontinued)
Discord
6.6
Scheduling
Cisco Webex Social (Discontinued)
Discord
6.7
Workflow Automation
Cisco Webex Social (Discontinued)
Discord
5.0
Mobile Access
Cisco Webex Social (Discontinued)
Discord
9.0
Search
Cisco Webex Social (Discontinued)
Discord
6.8
Visual planning tools
Cisco Webex Social (Discontinued)
Discord
7.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Discord

  • The amazing stickers and emojis.
  • No limit to the number of channels we can join.
  • The QR facility is a good one for easy joining.
Abhinav Khanna | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Discord

  • Ability to keep yourself online without the app timing you out, this can't be changed
  • Auto Unmuting
  • Integration with other services and applications
Phil Haldane | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Discord

Discord 7.5
Based on 2 answers
I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Discord

Discord 9.3
Based on 4 answers
I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.
Kyle Panackia | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Discord

The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help protect information so that not everyone has access to certain channels.
Fernanda Alonso | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Discord

  • Great for keeping in contact with your peers.
  • Adding friends could be a little confusing.
  • Has made it easy to video call someone really quickly.
Josh Kim | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Discord
9.0

Usability

Cisco Webex Social (Discontinued)
Discord
7.5

Support Rating

Cisco Webex Social (Discontinued)
Discord
9.3

Add comparison