Cisco Webex Social (Discontinued) vs. Discord

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Pricing
Cisco Webex Social (Discontinued)Discord
Editions & Modules
No answers on this topic
Discord Nitro
$0
Discord Nitro Classic
$0
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)Discord
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)Discord
Features
Cisco Webex Social (Discontinued)Discord
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
23% above category average
Discord
7.3
32 Ratings
9% below category average
Chat10.01 Ratings9.532 Ratings
Integrates with Outlook10.01 Ratings4.01 Ratings
Notifications00 Ratings7.831 Ratings
Discussions00 Ratings8.932 Ratings
Surveys00 Ratings7.522 Ratings
Internal knowledgebase00 Ratings6.717 Ratings
Integrates with GoToMeeting00 Ratings10.02 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
5% above category average
Discord
7.2
31 Ratings
10% below category average
Document collaboration10.01 Ratings6.216 Ratings
Access control10.01 Ratings8.119 Ratings
Advanced security features5.01 Ratings6.413 Ratings
Versioning00 Ratings5.713 Ratings
Video files00 Ratings6.729 Ratings
Audio files00 Ratings6.729 Ratings
Integrates with Google Drive00 Ratings10.01 Ratings
Device sync00 Ratings8.121 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
Discord
5.3
32 Ratings
37% below category average
Task Management00 Ratings4.010 Ratings
Gantt Charts00 Ratings3.33 Ratings
Scheduling00 Ratings6.09 Ratings
Workflow Automation00 Ratings4.710 Ratings
Mobile Access00 Ratings8.530 Ratings
Search00 Ratings8.027 Ratings
Visual planning tools00 Ratings2.86 Ratings
Best Alternatives
Cisco Webex Social (Discontinued)Discord
Small Businesses
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Score 9.8 out of 10
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Score 9.8 out of 10
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Score 9.0 out of 10
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User Ratings
Cisco Webex Social (Discontinued)Discord
Likelihood to Recommend
10.0
(1 ratings)
8.2
(32 ratings)
Usability
-
(0 ratings)
8.3
(11 ratings)
Support Rating
-
(0 ratings)
9.2
(3 ratings)
User Testimonials
Cisco Webex Social (Discontinued)Discord
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
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Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
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Usability
Cisco
No answers on this topic
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
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Support Rating
Cisco
No answers on this topic
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
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Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Read full review
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
ScreenShots