Cisco Webex Social (Discontinued) vs. Discord

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
Discord
Score 8.5 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Pricing
Cisco Webex Social (Discontinued)Discord
Editions & Modules
No answers on this topic
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)Discord
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)Discord
Top Pros
Top Cons
Features
Cisco Webex Social (Discontinued)Discord
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
Discord
7.4
17 Ratings
8% below category average
Chat10.01 Ratings9.717 Ratings
Integrates with Outlook10.01 Ratings4.01 Ratings
Notifications00 Ratings8.216 Ratings
Discussions00 Ratings8.317 Ratings
Surveys00 Ratings7.710 Ratings
Internal knowledgebase00 Ratings7.77 Ratings
Integrates with GoToMeeting00 Ratings10.02 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
2% above category average
Discord
8.9
16 Ratings
9% above category average
Document collaboration10.01 Ratings8.36 Ratings
Access control10.01 Ratings8.38 Ratings
Advanced security features5.01 Ratings8.04 Ratings
Versioning00 Ratings10.04 Ratings
Video files00 Ratings7.916 Ratings
Audio files00 Ratings8.715 Ratings
Integrates with Google Drive00 Ratings10.01 Ratings
Device sync00 Ratings10.06 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
Discord
7.8
17 Ratings
1% below category average
Task Management00 Ratings9.36 Ratings
Scheduling00 Ratings6.02 Ratings
Workflow Automation00 Ratings7.04 Ratings
Mobile Access00 Ratings9.715 Ratings
Search00 Ratings7.413 Ratings
Visual planning tools00 Ratings7.53 Ratings
Best Alternatives
Cisco Webex Social (Discontinued)Discord
Small Businesses
Stackby
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Score 9.8 out of 10
Stackby
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Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Cisco Webex Social (Discontinued)Discord
Likelihood to Recommend
10.0
(1 ratings)
9.1
(17 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.2
(3 ratings)
User Testimonials
Cisco Webex Social (Discontinued)Discord
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
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Discord
Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
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Discord
  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
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Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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Discord
  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
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Usability
Cisco
No answers on this topic
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
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Support Rating
Cisco
No answers on this topic
Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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Discord
Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
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Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
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Discord
  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
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ScreenShots