TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Pricing
    Discord
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Offerings
    Pricing Offerings
    Discord
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Discord
    Considered Both Products
    Discord
    Chose Discord
    The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
    Incentivized
    Chose Discord
    Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
    Incentivized
    Chose Discord
    For small businesses, Discord by far works the same with less limitations compared to Slack. I understand Slack is built for enterprise-level companies, but for small businesses, Discord works better than Slack and Telegram.
    Telegram didn't really allow for specific …
    Incentivized
    Chose Discord
    The organization of groups and channels are better on Discord than Slack although the later is widely used in the tech circuit while the former is use in the gaming community. Maybe for that fact the online features are better on Discord making it better suited for coding. Not …
    Incentivized
    Chose Discord
    Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
    Incentivized
    Chose Discord
    It is more powerful than the other applications mentioned. It works without bugs and is more widely used
    Incentivized
    Chose Discord
    Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
    Incentivized
    Chose Discord
    It is similar to Zoho Cliq, but cliq has less options. Discord just seems more put together and fully flushed out software.
    Incentivized
    Chose Discord
    Approachable - easy to log in, either through email or through the use of their QR Code system through your mobile device

    Video is seamless
    Incentivized
    Chose Discord
    We used to use Telegram which is great for discussions and one to many communications but it doesn't have the ability to segregate different topics unless you start a brand new channel. Unfortunately it is then very difficult to keep those topics under the same umbrella to …
    Incentivized
    Chose Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much …
    Incentivized
    Chose Discord
    Honestly, I would use Slack and Skype over Discord anyway because they are faster, easier to use, and easier to find conversations. Discord is great at times but, in our experience, having it continuously buffering and taking forever to load really slows down our team. However, …
    Incentivized
    Chose Discord
    Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The …
    Incentivized
    Chose Discord
    Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.
    Incentivized
    Chose Discord
    discord has a better design, better calls, better and more features
    Incentivized
    Chose Discord
    The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
    Incentivized
    Chose Discord
    For our gaming nights, communication is vital especially in our multiplayer games , and the only voice product that worked smoothly is Discord. Skype's sound would cut out and Zoom's security was poor. Also Discord allows you to join public servers and there are roles which …
    Incentivized
    Chose Discord
    Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
    I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
    Incentivized
    Chose Discord
    Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
    Incentivized
    Chose Discord
    Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
    Incentivized
    Chose Discord
    Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where S…
    Incentivized
    Chose Discord
    The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help …
    Incentivized
    Chose Discord
    Not sure why we selected Discord, but I have found it a lot easier to use than the likes of Hangouts, or Teams. It's very intuitive and very good for off-the-cuff meetings or discussions. The ability to have a discussion quickly without the need for invites or starting meetings …
    Incentivized
    Chose Discord
    Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    Features
    Discord
    Project Management
    Comparison of Project Management features of Discord
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    Task Management1.710 Ratings
    Gantt Charts1.83 Ratings
    Scheduling4.89 Ratings
    Workflow Automation4.510 Ratings
    Mobile Access8.330 Ratings
    Search7.727 Ratings
    Visual planning tools1.76 Ratings
    Communication
    Comparison of Communication features of Discord
    Feature
    Discord
    7.1
    32 Ratings
    12% below category average
    Chat9.432 Ratings
    Notifications7.331 Ratings
    Discussions8.732 Ratings
    Surveys7.422 Ratings
    Internal knowledgebase5.517 Ratings
    Integrates with GoToMeeting10.02 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings
    Integrates with Outlook4.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    Versioning5.013 Ratings
    Video files6.529 Ratings
    Audio files6.829 Ratings
    Document collaboration6.116 Ratings
    Access control8.019 Ratings
    Advanced security features5.813 Ratings
    Integrates with Google Drive10.01 Ratings
    Device sync8.121 Ratings
    Best Alternatives
    Discord
    Small Businesses
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Discord
    Likelihood to Recommend
    8.2
    (32 ratings)
    Usability
    8.3
    (11 ratings)
    Support Rating
    9.2
    (3 ratings)
    User Testimonials
    Discord
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    ScreenShots