TrustRadius

Discord

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Pricing
Discord
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Offerings
Pricing Offerings
Discord
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Discord
Considered Both Products
Discord
EW
Ethan Whitted
Project Manager
Chose Discord
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
Vinicius Andrade | TrustRadius Reviewer
Vinicius Andrade
Product Designer
Chose Discord
Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
Vincent Po | TrustRadius Reviewer
Vincent Po
MD & Head of Global Marketing
Chose Discord
For small businesses, Discord by far works the same with less limitations compared to Slack. I understand Slack is built for enterprise-level companies, but for small businesses, Discord works better than Slack and Telegram.
Telegram didn't really allow for specific …
Verified User
C-Level Executive
Chose Discord
The organization of groups and channels are better on Discord than Slack although the later is widely used in the tech circuit while the former is use in the gaming community. Maybe for that fact the online features are better on Discord making it better suited for coding. Not …
Verified User
Director
Chose Discord
Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
Verified User
Administrator
Chose Discord
Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
TM
Taylor McKee
Inventory Manager
Chose Discord
It is similar to Zoho Cliq, but cliq has less options. Discord just seems more put together and fully flushed out software.
Verified User
Employee
Chose Discord
Approachable - easy to log in, either through email or through the use of their QR Code system through your mobile device

Video is seamless
Verified User
Vice-President
Chose Discord
We used to use Telegram which is great for discussions and one to many communications but it doesn't have the ability to segregate different topics unless you start a brand new channel. Unfortunately it is then very difficult to keep those topics under the same umbrella to …
Verified User
Manager
Chose Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much …
Verified User
Employee
Chose Discord
Honestly, I would use Slack and Skype over Discord anyway because they are faster, easier to use, and easier to find conversations. Discord is great at times but, in our experience, having it continuously buffering and taking forever to load really slows down our team. However, …
Verified User
Employee
Chose Discord
Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The …
Verified User
Professional
Chose Discord
Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.
HF
Hugo Forget
Project manager
Chose Discord
The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
Laura Glover | TrustRadius Reviewer
Laura Glover
Information Designer
Chose Discord
For our gaming nights, communication is vital especially in our multiplayer games , and the only voice product that worked smoothly is Discord. Skype's sound would cut out and Zoom's security was poor. Also Discord allows you to join public servers and there are roles which …
Su Kaygun Sayran | TrustRadius Reviewer
Su Kaygun Sayran
Content Marketing Specialist
Chose Discord
Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
Chose Discord
Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
Jeff Huisjen | TrustRadius Reviewer
Jeff Huisjen
Director of studentLife
Chose Discord
Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where S…
Verified User
Administrator
Chose Discord
Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
Chose Discord
The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help …
Chose Discord
Not sure why we selected Discord, but I have found it a lot easier to use than the likes of Hangouts, or Teams. It's very intuitive and very good for off-the-cuff meetings or discussions. The ability to have a discussion quickly without the need for invites or starting meetings …
JK
Josh Kim
Help Desk Technician
Chose Discord
Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing …
Features
Discord
Project Management
Comparison of Project Management features of Product A and Product B
Discord
5.2
32 Ratings
38% below category average
Task Management3.810 Ratings
Gantt Charts3.13 Ratings
Scheduling5.99 Ratings
Workflow Automation4.710 Ratings
Mobile Access8.530 Ratings
Search7.927 Ratings
Visual planning tools2.76 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.3
32 Ratings
9% below category average
Chat9.532 Ratings
Notifications7.831 Ratings
Discussions8.932 Ratings
Surveys7.522 Ratings
Internal knowledgebase6.617 Ratings
Integrates with GoToMeeting10.02 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings
Integrates with Outlook4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.2
31 Ratings
10% below category average
Versioning5.613 Ratings
Video files6.729 Ratings
Audio files6.729 Ratings
Document collaboration6.116 Ratings
Access control8.119 Ratings
Advanced security features6.413 Ratings
Integrates with Google Drive10.01 Ratings
Device sync8.121 Ratings
Best Alternatives
Discord
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
Discord
Likelihood to Recommend
8.2
(32 ratings)
Usability
8.3
(11 ratings)
Support Rating
9.2
(3 ratings)
User Testimonials
Discord
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
EW
Ethan Whitted
Project Manager
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Verified User
Anonymous
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Verified User
Anonymous
Read full review
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
Verified User
Anonymous
Read full review
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
PH
Read full review
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
Verified User
Anonymous
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Jeff Huisjen | TrustRadius Reviewer
Jeff Huisjen
Director of studentLife
Read full review
ScreenShots