9 Ratings
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Score 9.5 out of 100
Top Rated
821 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Dropbox Business ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%

Dropbox Business

Feature Set Not Supported
N/A
Cisco Webex Social (Discontinued) ranks higher in 2/2 features

Chat

10.0
100%
1 Rating
N/A
0 Ratings

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
8.5

Dropbox Business

85%
Dropbox Business ranks higher in 5/8 features

Document collaboration

10.0
100%
1 Rating
8.4
84%
124 Ratings

Access control

10.0
100%
1 Rating
8.5
85%
131 Ratings

Advanced security features

5.0
50%
1 Rating
N/A
0 Ratings

Versioning

N/A
0 Ratings
8.5
85%
106 Ratings

Video files

N/A
0 Ratings
8.5
85%
120 Ratings

Audio files

N/A
0 Ratings
8.5
85%
112 Ratings

File search

N/A
0 Ratings
8.5
85%
132 Ratings

Device sync

N/A
0 Ratings
8.6
86%
127 Ratings

Cloud Storage Security & Administration

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
8.5

Dropbox Business

85%
Dropbox Business ranks higher in 3/3 features

User and role management

N/A
0 Ratings
8.4
84%
120 Ratings

File organization

N/A
0 Ratings
8.6
86%
131 Ratings

Device management

N/A
0 Ratings
8.5
85%
115 Ratings

Cloud Storage Platform

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
9.0

Dropbox Business

90%
Dropbox Business ranks higher in 3/3 features

Performance

N/A
0 Ratings
9.2
92%
132 Ratings

Reliability

N/A
0 Ratings
9.3
93%
132 Ratings

Storage Reports

N/A
0 Ratings
8.5
85%
98 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
8.6

Dropbox Business

86%
136 Ratings

Likelihood to Renew

Cisco Webex Social (Discontinued)

N/A
0 Ratings
5.0

Dropbox Business

50%
4 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

Dropbox Business

90%
20 Ratings

Availability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.0

Dropbox Business

80%
3 Ratings

Performance

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.0

Dropbox Business

80%
29 Ratings

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.5

Dropbox Business

85%
56 Ratings

Implementation Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

Dropbox Business

90%
5 Ratings

Configurability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

Dropbox Business

90%
1 Rating

Ease of integration

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.0

Dropbox Business

80%
1 Rating

Product Scalability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

Dropbox Business

90%
2 Ratings

Vendor post-sale

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.0

Dropbox Business

80%
1 Rating

Vendor pre-sale

Cisco Webex Social (Discontinued)

N/A
0 Ratings
5.0

Dropbox Business

50%
1 Rating

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Dropbox

Dropbox Business is an excellent tool for organizing files transmitted among multiple people. Users can upload files to an uploaded folder, protected by the service’s high security. Its stability allows us to be more productive. Intuitive system integration and numerous sharing options are provided. Dropbox Business streamlines and organizes my file-sharing, storage, and saving procedures. It has also been updated to make adding and removing users easier. My experience with Dropbox Business has been nothing but positive since I began using it. For the price, it’s better than Google Drive.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Dropbox

  • Choose Dropbox Business for file sharing, and for team organizing, more synchronizing devices
  • Works well remotely and accessibility is very easy
  • Application for team content and for team and documentation collaborating
  • Mobile application will help me out for smooth and ongoing access at everywhere
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Dropbox

  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Dropbox Business

    Starting Price

    $15 per month

    Editions & Modules

    Dropbox Business editions and modules pricing
    EditionModules
    Standard151
    Advanced252
    EnterpriseContact sales team3

    Footnotes

    1. per user/per month
    2. per user/per month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Cisco

    No answers on this topic

    Dropbox

    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Read full review

    Usability

    Cisco

    No answers on this topic

    Dropbox

    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Read full review

    Reliability and Availability

    Cisco

    No answers on this topic

    Dropbox

    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Read full review

    Performance

    Cisco

    No answers on this topic

    Dropbox

    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Read full review

    Support Rating

    Cisco

    No answers on this topic

    Dropbox

    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Read full review

    Implementation Rating

    Cisco

    No answers on this topic

    Dropbox

    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Read full review

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    Dropbox

    We actually use both Redtail CRM and Dropbox Business currently. Dropbox is better than Redtail from the standpoint that it allows easier organization and access to files and documents. The main benefit of Redtail is that it allows a great way to organize client information, emails, and such.
    Read full review

    Scalability

    Cisco

    No answers on this topic

    Dropbox

    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    Dropbox

    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Read full review

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