7 Ratings
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Score 8.9 out of 100
Top Rated
629 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Dropbox Business

It is well-suited when security is a priority, as it is highly secure. It is also well-suited when you have a higher budget and need a more robust featureset than some of its more affordable competitors. Given its market share, it is also appropriate to use Dropbox where you have a wide array of clients, because chances are, many of them will already be using it
Jonah Dempcy | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Dropbox Business
Chat
Cisco Webex Social (Discontinued)
10.0
Dropbox Business
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Dropbox Business

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Dropbox Business
8.9
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Dropbox Business
8.5
Access control
Cisco Webex Social (Discontinued)
10.0
Dropbox Business
9.1
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Dropbox Business
Versioning
Cisco Webex Social (Discontinued)
Dropbox Business
8.8
Video files
Cisco Webex Social (Discontinued)
Dropbox Business
8.9
Audio files
Cisco Webex Social (Discontinued)
Dropbox Business
8.8
File search
Cisco Webex Social (Discontinued)
Dropbox Business
8.9
Device sync
Cisco Webex Social (Discontinued)
Dropbox Business
9.4

Cloud Storage Security & Administration

Cisco Webex Social (Discontinued)
Dropbox Business
9.0
User and role management
Cisco Webex Social (Discontinued)
Dropbox Business
8.9
File organization
Cisco Webex Social (Discontinued)
Dropbox Business
9.1
Device management
Cisco Webex Social (Discontinued)
Dropbox Business
9.0

Cloud Storage Platform

Cisco Webex Social (Discontinued)
Dropbox Business
9.2
Performance
Cisco Webex Social (Discontinued)
Dropbox Business
9.2
Reliability
Cisco Webex Social (Discontinued)
Dropbox Business
9.5
Storage Reports
Cisco Webex Social (Discontinued)
Dropbox Business
8.9

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Dropbox Business

  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
Justin Roodman | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Dropbox Business

  • File previews. Dropbox is not the best at allowing you to preview the file. A lot of times people will have to download the file to view it. We've done video work and the client will review it with the Dropbox preview and the quality is very low. This causes the client to thing the video file is low quality.
  • Pricing is a bit on the high side compared to other cloud storage solutions.
Andy Ryan | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Oran Bar-Tal | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 9.4
Based on 18 answers
From the IT department perspective, I give an 8 because there are certain areas where management can get a little tricky. Some areas are not the easiest to understand, and I've found myself chatting with their tech support on a few occasions to find answers to things that should have been evident. From the end user perspective, I give it a 10 - I'll keep pushing this - industry standard - if they don't do it right - no one can. For the end user - it works well. Receiving shared folders and files, sharing folders and files - super simple and easy to teach.
Vin Campbell | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 7.0
Based on 2 answers
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Anonymous | TrustRadius Reviewer

Performance

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 8.9
Based on 28 answers
Dropbox generally performs quite well. Syncing b/w computer and cloud is generally quick, even for large files - and Dropbox does a good job at managing bandwidth to not use all available bandwidth. In addition, Dropbox includes a LAN based syncing mechanism, so two computers on the same network can sync files via LAN vs. over the internet. Dropbox's webpages always to seem to load quickly and display files, even in a folder with large amount of files, quickly. Dropbox's web-based search though is often times slow and inaccurate.
Aaron Pinsker | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 8.5
Based on 57 answers
Generally we use the help topics and forums mostly. However, as Pro Business account holders we get priority email support and when they say priority, they mean it. The few times we have actually used it, mostly in the beginning, they replied to our questions immediately. The speed at which they responded was awesome. To be honest though, everything in the Dropbox system is so simple, and the help functionality and forums are so helpful, we very rarely ever even think of asking for priority level support.
Brian Muench | TrustRadius Reviewer

Implementation Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 10.0
Based on 4 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Dropbox Business

I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most comfortable migrating to them.
Kelsie Hamilton | TrustRadius Reviewer

Scalability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 7.0
Based on 1 answer
The only limit to scaling Dropbox is pricing. After a certain point, using traditional data storage would be more cost effective than per user pricing.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Dropbox Business

  • Positive: having all organizational files backed up to the cloud is an invaluable and necessary investment.
  • Positive: being able to easily share documents increases work efficiency for the whole organization.
  • Positive: Dropbox costs less than many of its competitors and offers discounts for non-profits.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Dropbox Business

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Business Editions & Modules

Edition
Standard$151
Advanced$251
EnterpriseContact sales team
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Dropbox Business
9.1

Likelihood to Renew

Cisco Webex Social (Discontinued)
Dropbox Business
5.0

Usability

Cisco Webex Social (Discontinued)
Dropbox Business
9.4

Reliability and Availability

Cisco Webex Social (Discontinued)
Dropbox Business
7.0

Performance

Cisco Webex Social (Discontinued)
Dropbox Business
8.9

Support Rating

Cisco Webex Social (Discontinued)
Dropbox Business
8.5

Implementation Rating

Cisco Webex Social (Discontinued)
Dropbox Business
10.0

Scalability

Cisco Webex Social (Discontinued)
Dropbox Business
7.0

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