Cisco Webex Social (Discontinued) vs. Wrike

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
Wrike
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$9.80
per month per user
Pricing
Cisco Webex Social (Discontinued)Wrike
Editions & Modules
No answers on this topic
Wrike Free
$0
per month per user
Wrike Team
$9.8
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)Wrike
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)Wrike
Top Pros
Top Cons
Features
Cisco Webex Social (Discontinued)Wrike
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
Wrike
-
Ratings
Chat10.01 Ratings00 Ratings
Integrates with Outlook10.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
2% above category average
Wrike
-
Ratings
Document collaboration10.01 Ratings00 Ratings
Access control10.01 Ratings00 Ratings
Advanced security features5.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
Wrike
7.8
700 Ratings
4% above category average
Task Management00 Ratings8.6695 Ratings
Resource Management00 Ratings7.7585 Ratings
Gantt Charts00 Ratings7.8488 Ratings
Scheduling00 Ratings7.9606 Ratings
Workflow Automation00 Ratings7.7589 Ratings
Team Collaboration00 Ratings8.6693 Ratings
Support for Agile Methodology00 Ratings7.8355 Ratings
Support for Waterfall Methodology00 Ratings8.0313 Ratings
Document Management00 Ratings7.3584 Ratings
Email integration00 Ratings7.2531 Ratings
Mobile Access00 Ratings7.6500 Ratings
Timesheet Tracking00 Ratings8.0313 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.7234 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
Wrike
7.8
238 Ratings
6% above category average
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.31 Ratings
Project & financial reporting00 Ratings8.1234 Ratings
Integration with accounting software00 Ratings7.6134 Ratings
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Cisco Webex Social (Discontinued)Wrike
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User Ratings
Cisco Webex Social (Discontinued)Wrike
Likelihood to Recommend
10.0
(1 ratings)
8.4
(734 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(94 ratings)
Usability
-
(0 ratings)
8.3
(54 ratings)
Availability
-
(0 ratings)
9.2
(17 ratings)
Performance
-
(0 ratings)
7.9
(14 ratings)
Support Rating
-
(0 ratings)
9.1
(83 ratings)
In-Person Training
-
(0 ratings)
7.2
(4 ratings)
Online Training
-
(0 ratings)
7.6
(10 ratings)
Implementation Rating
-
(0 ratings)
9.1
(30 ratings)
Configurability
-
(0 ratings)
6.0
(9 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(3 ratings)
Ease of integration
-
(0 ratings)
7.9
(5 ratings)
Product Scalability
-
(0 ratings)
8.3
(10 ratings)
Professional Services
-
(0 ratings)
7.6
(3 ratings)
Vendor post-sale
-
(0 ratings)
6.7
(6 ratings)
Vendor pre-sale
-
(0 ratings)
6.4
(6 ratings)
User Testimonials
Cisco Webex Social (Discontinued)Wrike
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review
Wrike
My organization used Google Sheets to work with subbies, but we've since switched to Wrike. It is user friendly, has formulas and customizable fields. Wrike has been a lifesaver because instead of sharing Google Sheets with external customers and typically they messing up - deleting formulas, users can simply fill out a request form without logging into Wrike . All details are displayed in a table view, making management much easier.
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review
Wrike
  • Wrike has been consistent in emailing any updates or changes to each person involved in each task.
  • Wrike has a simple to navigate website, with quick access to each task.
  • Wrike keeps all data files located at the top of the task for quick reference, which makes it easier for each team member to find.
  • Wrike adds date tags as well as any edited or deleted notes where we are able to cross-reference any major changes that may have been made.
Read full review
Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review
Wrike
  • The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
  • Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
  • A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
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Likelihood to Renew
Cisco
No answers on this topic
Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
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Usability
Cisco
No answers on this topic
Wrike
Wrike, overall, is pretty easy to setup and use. I still find challenges in changing milestone dates but our programs / date changes are different than industry standard so that is partly the issue. We love the Excel look along with the dashboards! There are also built in analytics that really assist in seeing where the projects are!
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Reliability and Availability
Cisco
No answers on this topic
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
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Performance
Cisco
No answers on this topic
Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
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Support Rating
Cisco
No answers on this topic
Wrike
Support is very quickly and they want to solve problems actively. When I need additional info I can use community forum, when I've an issue I can use support form to get help. The support is of excellent quality from the first level, to grow when you talk to the engineers it becomes even more important
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In-Person Training
Cisco
No answers on this topic
Wrike
We had staff in person provide some training
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Online Training
Cisco
No answers on this topic
Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
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Implementation Rating
Cisco
No answers on this topic
Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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Wrike
I have not used other products except Microsoft Teams channels with file sharing and standard sharing from Adobe, text and email messaging, and Zoom/gotomeeting sharing. This is the first product that I have used that had the functionality and platform where the sharing is simplistic. It is better than standard sharing through email or other simple forms because everything stays together.
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Contract Terms and Pricing Model
Cisco
No answers on this topic
Wrike
company purchase
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Scalability
Cisco
No answers on this topic
Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
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Professional Services
Cisco
No answers on this topic
Wrike
not sure
Read full review
Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Read full review
Wrike
  • Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
  • Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.
Read full review
ScreenShots

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt Chart