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Cisco Wireless LAN Controllers vs. ScienceLogic AI Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Wireless LAN Controllers

    Score9.1 out of 10
    N/ACisco offers wireless LAN.N/A

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    Cisco Wireless LAN ControllersScienceLogic AI Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Wireless LAN ControllersScienceLogic AI Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    Cisco Wireless LAN ControllersScienceLogic AI Platform
    Considered Both Products
    Cisco
    No answer on this topic
    ScienceLogic
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    64 Answers
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    65 Answers
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    57 Answers
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    58 Answers
    81%
    Implementation went as expected
    58 Answers
    Features
    Cisco Wireless LAN ControllersScienceLogic AI Platform
    AIOps Features
    Comparison of AIOps Features features of Cisco Wireless LAN Controllers and ScienceLogic AI Platform
    Feature
    Cisco Wireless LAN Controllers
    -
    Ratings
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    Monitoring and Alerting00 Ratings8.225 Ratings
    Performance Analytics00 Ratings7.826 Ratings
    Incident Management00 Ratings6.626 Ratings
    Service Desk Integration00 Ratings7.525 Ratings
    Root Cause Analysis00 Ratings7.721 Ratings
    Capacity Planning Tool00 Ratings7.222 Ratings
    Configuration and Change Management00 Ratings7.723 Ratings
    Automated Remediation00 Ratings7.620 Ratings
    Collaboration and Communication00 Ratings8.020 Ratings
    Threat Intelligence00 Ratings7.319 Ratings
    Best Alternatives
    Cisco Wireless LAN ControllersScienceLogic AI Platform
    Small Businesses
    WatchGuard Secure Wi-Fi Cloud
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Cisco Catalyst 9100 Access Points
    Score9.2 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Wireless LAN ControllersScienceLogic AI Platform
    Likelihood to Recommend
    9.2
    (89 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    8.3
    (3 ratings)
    8.5
    (24 ratings)
    Usability
    8.9
    (26 ratings)
    9.6
    (15 ratings)
    Availability
    8.2
    (1 ratings)
    9.2
    (14 ratings)
    Performance
    8.2
    (1 ratings)
    8.2
    (14 ratings)
    Support Rating
    10.0
    (5 ratings)
    6.6
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    7.7
    (8 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    6.4
    (99 ratings)
    Configurability
    7.3
    (1 ratings)
    10.0
    (7 ratings)
    Ease of integration
    8.2
    (1 ratings)
    8.0
    (15 ratings)
    Product Scalability
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    8.3
    (7 ratings)
    User Testimonials
    Cisco Wireless LAN ControllersScienceLogic AI Platform
    Likelihood to Recommend
    Cisco
    I believe that Cisco Wireless LAN Controllers are well suited for the enterprise environment for medium sized to very large companies. While there are smaller WLC appliances for smaller sized businesses, a case can be made for simpler or more cost effective wireless licensing solutions (e.g. Cisco Meraki). Cisco Wireless LAN Controllers are extremely well suited for dense deployments like stadiums, arenas, hospitals, theaters, and large offices because of their ability to support a large number of APs with a very diverse technology feature set.
    Incentivized
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    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
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    Pros
    Cisco
    • The cisco wireless controller allows for very granular access to internal and external systems.
    • The system allows for allowing special needs uses (medical, security, guest) very easy.
    • The system allows for various levels of bandwidth to a variety of users.
    • The security, flexibility and ease of use is phenomenal.
    Incentivized
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    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
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    Cons
    Cisco
    • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
    • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
    • The interface could be easier to use to do simple tasks such as reboot an access point
    Incentivized
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    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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    Likelihood to Renew
    Cisco
    Although it is a very good product, support is easy and can manage by Level 1 support persons and downtime is too much less but still there is a cost factor matters which is consider by each organization. Furthermore, organizations also compare with other competitors so it is hard to pursue and defend the high prices.
    Incentivized
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    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    Usability
    Cisco
    As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
    Incentivized
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    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
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    Reliability and Availability
    Cisco
    Downtime fear is the first fear which IT persons look and want to eliminate as much as they can but eventually you have to face it as nothing is perfect. Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you can get the best up time. now it also depends on scenario as well as environment.
    Incentivized
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    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    Performance
    Cisco
    Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you get the better uptime. if your get the uptime then it means its a stable product in your environment. Product performance also depends on the product management and Cisco Wireless Lan controller management is easy so you can get the great output.
    Incentivized
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    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Support Rating
    Cisco
    As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
    Incentivized
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    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    In-Person Training
    Cisco
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Online Training
    Cisco
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Implementation Rating
    Cisco
    Originally, when we deployed our first controller it was on a very limited basis. We only deployed it to our administration building and our High School. It was pretty straight forward. Because this was new to us we leaned heavily on our Cisco partner to assist us. With our last upgrade, we upgraded the controllers, added redundancy and expanded the building count along with new SSID's and restrictions. It went much easier, but again, we did rely on Cisco TAC and our partner to clarify and assist as needed. Having already been familiar with the product help tremendously.
    Incentivized
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    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
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    Alternatives Considered
    Cisco
    The Aironet access points are used for employee WiFi access, and they integrate well with Meraki. They would offer a separate guest network, too, but the decision was made to physically separate the guest network, so even if a bad actor would gain access to the ethernet port of the AP, they'd still not see any company traffic.
    Read full review
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    Scalability
    Cisco
    Cisco is a brand name and people trust on it. if any one thing about the networking then Cisco is among those brand which is count as trusted brand and people rely on it. Also it support is good so people can use it. Cisco Wireless Lan controller are easy to use and manage so it requires less effort.
    Incentivized
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    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    Cisco
    • We have had our [Cisco Wireless LAN Controller] 5508s for a very long time now and although they are getting dated, they have earned us our money's worth with consistency, stability, and ease of use. Users have minimal wireless complaints and when they do seldom are they WLC-related.
    Incentivized
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    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    ScreenShots

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard