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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Pricing
    Citrix DaaSDatadog
    Editions & Modules
    Virtual Apps
    $375
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    Offerings
    Pricing Offerings
    Citrix DaaSDatadog
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
    More Pricing Information
    Community Pulse
    Citrix DaaSDatadog
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Datadog
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    94%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    93%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    97%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    97%
    Implementation went as expected
    36 Answers
    Features
    Citrix DaaSDatadog
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Citrix DaaS and Datadog
    Feature
    Citrix DaaS
    -
    Ratings
    Datadog
    7.9
    2 Ratings
    6% below category average
    Remote monitoring00 Ratings8.22 Ratings
    Network device monitoring00 Ratings7.72 Ratings
    Multiple Server Monitoring00 Ratings7.72 Ratings
    Multi-device monitoring00 Ratings7.72 Ratings
    Automated alerts and notifications00 Ratings8.22 Ratings
    Management Tasks
    Comparison of Management Tasks features of Citrix DaaS and Datadog
    Feature
    Citrix DaaS
    -
    Ratings
    Datadog
    6.1
    1 Ratings
    12% below category average
    Patch Management00 Ratings7.31 Ratings
    Service configuration management00 Ratings6.41 Ratings
    Software and hardware inventory00 Ratings5.51 Ratings
    Policy-based automation00 Ratings5.51 Ratings
    Reporting
    Comparison of Reporting features of Citrix DaaS and Datadog
    Feature
    Citrix DaaS
    -
    Ratings
    Datadog
    8.2
    2 Ratings
    3% above category average
    Performance data reports00 Ratings8.22 Ratings
    Customizable reporting00 Ratings7.72 Ratings
    Data visualization00 Ratings8.62 Ratings
    Risk analysis00 Ratings8.22 Ratings
    Security
    Comparison of Security features of Citrix DaaS and Datadog
    Feature
    Citrix DaaS
    -
    Ratings
    Datadog
    6.7
    1 Ratings
    9% below category average
    Data backup and recovery00 Ratings6.41 Ratings
    Antivirus and malware management00 Ratings7.31 Ratings
    Administrator access control00 Ratings6.41 Ratings
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    Citrix DaaSDatadog
    Small Businesses
    VMware Fusion
    Score7.4 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.4 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix DaaSDatadog
    Likelihood to Recommend
    8.0
    (55 ratings)
    8.9
    (65 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    4.3
    (2 ratings)
    Usability
    9.0
    (7 ratings)
    8.7
    (44 ratings)
    Availability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (8 ratings)
    5.0
    (7 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    1.0
    (1 ratings)
    Configurability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    2.4
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix DaaSDatadog
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
    Read full review
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
    Read full review
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
    Read full review
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
    Read full review
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
    Read full review
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
    Read full review
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
    Read full review
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
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    Scalability
    Cloud Software Group
    Easily scalable
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
    Read full review
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.