Citrix Endpoint Management vs. ManageEngine OpManager vs. Red Hat Virtualization (discontinued)

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.

Incentivized

Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall

Incentivized

RHEV is well suited for organizations that need a cost-effective and flexible solution for their environment. As its vendor-independent software, easily install on any type of hardware. RHEV provides a GUI interface to manage the software, which makes the management of the software easier for the end-user. RHEV is best for non-production or less critical applications. RHEV can be easily integrated with other REDHAT software.

Incentivized

• It has efficient security control system. Easy to use and administer.
• It is very easy to install, it connects well with with other apps.
• SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
• It connects very well with other apps.

Incentivized

• It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
• It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
• Set Up Notifications And Reports.
• OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.

Incentivized

• RHV issues/bugs can be reported via Bugzilla to RH support. The service is great and typically responds soon.
• Red Hat distribution integration is seamless as it is integrated into the kernel.
• OpenStack support enables more customized VM templates and network configuration control.

Incentivized

• issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
• user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
• if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.

Incentivized

• Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
• The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
• Configuring the advanced features may require a learning curve.

• 1- RHVM API is pretty slow, especially after creating a VM it is not possible to retrieve the VM details (i.e VM's MAC Address) fast enough, where we need to place a pause in our Ansible Playbook, make the automation process slow.
• 2- RHV is still using collected to monitor the hypervisors which is deviating from Red Hat policy for other RHEL based applications to use PCP to monitor, which is richer in features.
• 3- It will be great if it is possible to patch the hypervisors using other tools such as satellite and not only via RHVM.
• 4- In the past Red Hat used to present patches in the z release (i.e. 4.3.z), and features in the y release (i.e 4. y), but starting from 4.4 that is mixed together wherein the Z release you get both patches and features, that is not good because that requires a lot of time to test when we patch as it includes features as well.
• 5- Engineering team has to be more reactive when new feature is requested.

Incentivized

This product works very well for our organization, and it would be hard to not have a tool like this going forward

The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.

The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.

Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.

Incentivized

At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.

Incentivized

With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.

Incentivized

During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".

Incentivized

RHEV is an excellent product, includes more features, is less expensive, and has rock solid reliability and is backed with the best Red Hat Support in the industry. RHEV uses KVM under the hood which is used by all the big players in the industry (AWS, Rackspace, etc) to lower their overall costs and improve efficiency and profits and that's why RHEV is an excellent solution!

Incentivized

• Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
• Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
• Easy access to internal resources - no need for separate vpn, etc...

Incentivized

• I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
• We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
• We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
• Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that

• RHEV has provided a positive ROI as our customers are not experiencing as many outages during maintenances.
• We have not experienced any catastrophic failures as a result of vsphere losing connection to the ntp.
• There has been a level of stability in our environment that was not previously experienced with our previous vendor.

Incentivized