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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    N-able Take Control

    Score7.2 out of 10
    N/AN-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.

    $45

    per month

    Pricing
    Citrix Endpoint ManagementN-able Take Control
    Editions & Modules
    No answers on this topic
    Take Control Plus
    $45
    per month
    Take Control Plus
    Contact Vendor
    Take Control
    Contact Vendor
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementN-able Take Control
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No credit card required. Login info sent directly to your email. Access technical support during your trial.
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementN-able Take Control
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Citrix Endpoint ManagementN-able Take Control
    Remote Administration
    Comparison of Remote Administration features of Citrix Endpoint Management and N-able Take Control
    Feature
    Citrix Endpoint Management
    -
    Ratings
    N-able Take Control
    7.9
    14 Ratings
    0% above category average
    Screen sharing00 Ratings8.013 Ratings
    File transfer00 Ratings10.014 Ratings
    Instant message00 Ratings5.012 Ratings
    Secure remote access with Smart Card authentication00 Ratings8.21 Ratings
    Access to sleeping/powered-off computers00 Ratings1.05 Ratings
    Over-the-Internet remote session00 Ratings10.013 Ratings
    Initiate remote control from mobile00 Ratings9.08 Ratings
    Remote management of servers & workstations00 Ratings10.013 Ratings
    Remote Active Directory® management00 Ratings10.05 Ratings
    Centralized management dashboard00 Ratings7.011 Ratings
    Session record00 Ratings8.07 Ratings
    Annotations00 Ratings9.05 Ratings
    Monitoring and Alerts00 Ratings8.011 Ratings
    Multi-platform remote control00 Ratings7.011 Ratings
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementN-able Take Control
    Likelihood to Recommend
    6.3
    (9 ratings)
    6.0
    (14 ratings)
    Usability
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix Endpoint ManagementN-able Take Control
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    N-able
    I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    N-able
    • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
    • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    N-able
    • Performance on low-end machines.
    • Verbosity when changing stream quality.
    • File manager needs improving, dragging files causes graphical issues.
    • Connection time needs to be reduced.
    • Ability to adjust re-connection time.
    • Integration with more password-storage applications.
    • Screen blanking is buggy in some instances and makes the session unusable.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    N-able
    The interface needs a lot of updating. It's just too "busy."
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    N-able
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    N-able
    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review
    ScreenShots

    N-able Take Control Screenshots

    Screenshot of N-able Take Control DashboardScreenshot of Take Control - home