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Citrix Endpoint Management vs. Symantec Endpoint Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Symantec Endpoint Security

    Score8.7 out of 10
    N/ASymantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

    $29.99

    per year 100-249 devices

    Pricing
    Citrix Endpoint ManagementSymantec Endpoint Security
    Editions & Modules
    No answers on this topic
    Endpoint Security, Initial Hybrid Subscription License With Support
    $29.99
    1 year 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $34.99
    1 year 1-99 devices
    Endpoint Security, Initial Hybrid Subscription License With Support
    $90.99
    3 years 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $99.99
    3 years 1-99 devices
    Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
    $200
    3 years 1-99 devices
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementSymantec Endpoint Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementSymantec Endpoint Security
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    83%
    Would buy again
    20 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    23 Answers
    Features
    Citrix Endpoint ManagementSymantec Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of Citrix Endpoint Management and Symantec Endpoint Security
    Feature
    Citrix Endpoint Management
    -
    Ratings
    Symantec Endpoint Security
    9.2
    37 Ratings
    8% above category average
    Anti-Exploit Technology00 Ratings9.031 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.933 Ratings
    Centralized Management00 Ratings9.035 Ratings
    Hybrid Deployment Support00 Ratings9.026 Ratings
    Infection Remediation00 Ratings9.035 Ratings
    Vulnerability Management00 Ratings9.831 Ratings
    Malware Detection00 Ratings9.035 Ratings
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    User Ratings
    Citrix Endpoint ManagementSymantec Endpoint Security
    Likelihood to Recommend
    6.3
    (9 ratings)
    9.0
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.8
    (2 ratings)
    1.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Citrix Endpoint ManagementSymantec Endpoint Security
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
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    Broadcom
    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Incentivized
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    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
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    Broadcom
    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Incentivized
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    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
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    Broadcom
    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    Broadcom
    Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
    Incentivized
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    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Broadcom
    The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    No answers on this topic
    Broadcom
    We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
    Incentivized
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    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
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    Broadcom
    Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
    Incentivized
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    Implementation Rating
    Cloud Software Group
    No answers on this topic
    Broadcom
    Use a third party deployment tool and not the deployment option within the SEP Manager itself.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
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    Broadcom
    Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
    Incentivized
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    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
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    Broadcom
    • The ROI from deploying this has led to fewer security issues which reduces costs.
    • Keeping track of security issues and how the were remedied is easier.
    • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
    Incentivized
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    ScreenShots