Clarabridge (discontinued) vs. Custify
Clarabridge (discontinued) vs. Custify
Product | Rating | Most Used By | Product Summary | Starting Price |
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Clarabridge (discontinued) | N/A | Clarabridge was a solution that helped users understand how customers and employees feel about a company without having to ask. It was acquired by Qualtrics, and its capabilities are now part of the Qualtrics product suite's capabilities. | N/A | |
Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A |
Clarabridge (discontinued) | Custify | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Clarabridge (discontinued) | Custify | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Clarabridge (discontinued) | Custify | ||||||||||||||||||||||||
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Clarabridge (discontinued) | Custify | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Clarabridge (discontinued) | Custify | |
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Likelihood to Recommend | 5.0 (4 ratings) | 9.0 (11 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 9.0 (2 ratings) |
Clarabridge (discontinued) | Custify | |
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Likelihood to Recommend | Discontinued Products | Custify |
Pros | Discontinued Products | Custify |
Cons | Discontinued Products | Custify |
Likelihood to Renew | Discontinued Products | Custify No answers on this topic |
Usability | Discontinued Products No answers on this topic | Custify |
Support Rating | Discontinued Products No answers on this topic | Custify |
Alternatives Considered | Discontinued Products | Custify |
Return on Investment | Discontinued Products | Custify |
ScreenShots | Custify Screenshots |