TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clarabridge (discontinued)

    Score10 out of 10
    N/AClarabridge was a solution that helped users understand how customers and employees feel about a company without having to ask. It was acquired by Qualtrics, and its capabilities are now part of the Qualtrics product suite's capabilities.N/A

    Google Chrome

    Score9 out of 10
    N/AGoogle Chrome is a web browser with features like password saving, synced settings across devices, dark mode, and the ability to keep accounts separate using different profiles. For enterprises, Chrome has built-in and added browser controls to protect your business for external and internal threats.

    $0

    Pricing
    Clarabridge (discontinued)Google Chrome
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clarabridge (discontinued)Google Chrome
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Clarabridge (discontinued)Google Chrome
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Best Alternatives
    Clarabridge (discontinued)Google Chrome
    Small Businesses
    MindTouch
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    No answers on this topic
    Enterprises
    Medallia
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clarabridge (discontinued)Google Chrome
    Likelihood to Recommend
    5.0
    (4 ratings)
    9.3
    (15 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (14 ratings)
    User Testimonials
    Clarabridge (discontinued)Google Chrome
    Likelihood to Recommend
    Discontinued Products
    The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
    Incentivized
    Read full review
    Google
    Chrome is super well-suited to people who use Android phones, have limited experience with internet browsers, are intimidated by new technology, and are other language learners or tech learners. Chrome is less well-suited to people who are highly experienced and have strong opinions about their browsers, and to those with greater integration with Apple or other non-Google systems.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • With Engagor, it is possible to organize a large volume of mentions in different mailboxes, which is perfect for our large company. With special Smart Folders to drill down into our data, we can make it possible to organize our mentions even more in-depth, divide the workload, and optimize our workflow. This increased efficiency makes it possible to work together closely as a team, across different departments. To sum this up: the Engagor platform provides our company with the perfect foundation to optimize our entire organizational structure.
    • Another very interesting feature Engagor offers is their helpful and state-of-the-art tagging system. At NMBS we filter through large bulks of mentions and private messages on a daily basis which would be very difficult to organize without Engagor.
    Read full review
    Google
    • Security: Google Chrome is constantly updated to resolve any interoperability and or security issues.
    • Full App Integration: Apps and services can be quickly and easily pushed out to all users. Uniformity across Chrome ensures a repeatable user experience.
    • Portability and consistent environment: By hosting all services and apps remotely, users can have access to their information and communication from almost any device that has internet connectivity.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • User interface could be more intuitive.
    Incentivized
    Read full review
    Google
    • Alerting when bookmark links are broken
    • Better themes; there's great groundwork, but horribly barren and lack of quality options
    • Better tracking/security transparency with its users
    • Alert when cache slowing down performance, and quick navigation to clear this for the less tech-savvy.
    • Allowing file name edits within the quick-access download dropdown, without having to have this fully on or off, or having to navigate outside of Google Chrome
    • Embedded suggestion for quick-access extensions on homepage (with option to remove suggestions easily), for ad-blocking, accessibility, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Extensive featureset, great customer service.
    Read full review
    Google
    No answers on this topic
    Usability
    Discontinued Products
    No answers on this topic
    Google
    As mentioned earlier, it is a worldwide standard. It matches both the Platforms - Windows and iOS. Pages load quickly, and the website's presentation is impeccable. It needs to seamlessly integrate Google Gemini into Google Chrome. Overall, I will give 10/10 to the designer of Google Chrome.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We moved to Zendesk as it allowed us to have everything we needed. We didn't face FB Jail, we were able to respond to IG, FB & Twitter DMs at all times. The analytics were a bit better and we were able to do NPS and CSAT attached through our Zendesk platform
    Incentivized
    Read full review
    Google
    Only Firefox comes close. Google Chrome is leaps and bounds above anything Microsoft has ever done in the browser space. Microsoft has lagged behind with Edge for years and continues to supply a subpar browsing experience. Google Chrome has the speed and the features to make it the best in the industry and it continues to go above and beyond where others do not keep up. With Gemini AI added, this will only continue to get better.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
    Incentivized
    Read full review
    Google
    • Because Google Chrome is a tool that has it all our people dont have to switch in browser they can use only Google Chrome what saves time
    • Because of the single use of Google Chrome our Servicedesk has to just know one application and we get half the tickets if you got 2 standard browsers.
    • Because Google Chrome is owned by Google it automaticly is very secure what retuns means Google Chrome has a good security. Which lead to lower security incidents
    Incentivized
    Read full review
    ScreenShots