Likelihood to Recommend We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
Read full review I highly recommend Rippling as the customer service support is truly outstanding. Rippling's system is very intuitive and easy to use. When I reach out to broker services for support issues, I receive a reply that very day and usually the issue is resolved and/or corrected fairly quickly. Rippling is very good at following up. I am in the process of setting up an API feed between Rippling and the carrier, and Rippling team keeps me well-informed on the progress.
Read full review Pros Multiple integrations including LinkedIn for Business, Okta, and QuickBooks Online Advanced. Payroll management. Read full review Rippling integrates with QuickBooks Online. As such, we no longer have to post our weekly payroll journal entry manually. The payroll journal entry syncs automatically from Rippling to QuickBooks Online weekly. This has helped saved our accounting department time. The onboarding workflows in Rippling are terrific. We have been able to assign tasks to our team when we hire a new team member. This allows are staff to stay organized and it also helps ensure that all tasks are completed in advance of the new hires first day with the company. We use the Rippling spend module to help manage corporate credit cards that are issued to staff members. When a staff member makes a purchase on their corporate card they receive a text message. Once the staff member receives the text message they reply to the text with a picture of the receipt and a memo describing the transaction. This process has helped alleviate the amount of admin time the accounting department spends on gathering receipts and information from card holders. We really like the org chart since it can be accessed by all employees. This allows our staff to see who reports to who and what each employee's job title is. This allows for more effective lines of communication within the organization. Read full review Cons Wall of fame or the feedback given to the users cannot be controlled. The users cannot choose or control who can view their wall of fame. The dashboard is customizable at organization and geography level but cannot be customized at the individual level. The filter on archived goals does not work properly using text search. Read full review They've moved quickly to get EOR stood up in other countries but that sometimes has been at the sake of quality. I'd like to see more integrations into accounting systems like Business Central. I'd like to see more training offerings - they should invest in an L&D partner. Read full review Likelihood to Renew Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Usability This software program is straightforward enough for an 8th-grade student. We work in a very technical industry, and terminology can become confusing, so we like to make it digestible for grade-schoolers to understand. Otherwise, team members can become bored with the software, which could lead to less activity and involvement, as well as care about their benefits, payroll, etc.
Read full review Reliability and Availability I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating I only have called once. They have a call center located in India. The people are truly helpful and helped me fixed my problem. They are very responsive and techy enough to know what causes the problem of my Rippling. The only thing that I didn't like and still needs improvement is when they spent an hour to fix my problem.
Read full review Implementation Rating I think my team involved was very pleased with the efficient setup on the system
Read full review Alternatives Considered We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
Read full review Rippling provides more features than the other products and the user interface is easier to use and integrates better with other platforms. We use NetSuite, and Rippling integrates well with NetSuite. Rippling also is a lot faster when it comes to loading screens and opening pages, PTO, organizational trees, etc
Read full review Scalability I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment In terms of costs, it is a very accessible platform, it is flexible and very easy to process the payroll, we also synchronize it directly with Linkedin for job announcements. Read full review We save time with employee questions by having an easy to understand and detailed HR system We keep our performance review process organized, again saving time We consolidate a lot of features in a single place, once again saving time (benefits, pay, etc) Read full review ScreenShots