What users are saying about
60 Ratings
4 Ratings
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Score 9.3 out of 100
60 Ratings
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Score 6.4 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
4.4

Copper

44%
Clear C2 C2CRM ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
3 Ratings
5.8
58%
19 Ratings

Workflow management

8.6
86%
3 Ratings
2.9
29%
18 Ratings

Territory management

8.7
87%
3 Ratings
5.0
50%
4 Ratings

Opportunity management

8.3
83%
3 Ratings
5.3
53%
18 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
8.1
81%
19 Ratings

Contract management

8.6
86%
2 Ratings
5.8
58%
9 Ratings

Quote & order management

9.0
90%
3 Ratings
2.0
20%
7 Ratings

Interaction tracking

8.3
83%
2 Ratings
3.9
39%
18 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
1.0
10%
7 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
3.1

Copper

31%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
2.5
25%
9 Ratings

Call center management

8.3
83%
3 Ratings
3.0
30%
5 Ratings

Help desk management

9.0
90%
3 Ratings
3.8
38%
7 Ratings

Marketing Automation

9.0

Clear C2 C2CRM

90%
2.7

Copper

27%
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

9.3
93%
2 Ratings
3.9
39%
16 Ratings

Email marketing

8.6
86%
3 Ratings
1.4
14%
9 Ratings

CRM Project Management

8.6

Clear C2 C2CRM

86%
3.8

Copper

38%
Clear C2 C2CRM ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
4.6
46%
19 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
1.6
16%
5 Ratings

Reporting

8.3
83%
3 Ratings
5.0
50%
17 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
6.4

Copper

64%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
6.0
60%
15 Ratings

Pipeline visualization

9.0
90%
3 Ratings
6.8
68%
18 Ratings

Customizable reports

8.3
83%
3 Ratings
6.5
65%
16 Ratings

Customization

8.7

Clear C2 C2CRM

87%
5.2

Copper

52%
Clear C2 C2CRM ranks higher in 4/4 features

Custom fields

9.0
90%
3 Ratings
8.0
80%
19 Ratings

Custom objects

8.3
83%
2 Ratings
4.6
46%
12 Ratings

Scripting environment

9.0
90%
3 Ratings
4.1
41%
3 Ratings

API for custom integration

8.3
83%
2 Ratings
4.2
42%
9 Ratings

Security

8.5

Clear C2 C2CRM

85%
8.4

Copper

84%
Clear C2 C2CRM ranks higher in 1/2 features

Single sign-on capability

8.3
83%
2 Ratings
8.9
89%
12 Ratings

Role-based user permissions

8.7
87%
3 Ratings
8.0
80%
13 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%
2.0

Copper

20%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
2.1
21%
12 Ratings

Social engagement

8.3
83%
2 Ratings
2.0
20%
7 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
2.0

Copper

20%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
3.0
30%
12 Ratings

Compensation management

8.0
80%
2 Ratings
1.0
10%
1 Rating

Platform

7.7

Clear C2 C2CRM

77%
7.4

Copper

74%
Clear C2 C2CRM ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
7.4
74%
17 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
2.9

Copper

29%
20 Ratings

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
4.6

Copper

46%
11 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings
2.9

Copper

29%
13 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Copper (formerly ProsperWorks)

Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Copper (formerly ProsperWorks)

  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Copper (formerly ProsperWorks)

  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Copper

    Starting Price

    $29 per month per user

    Editions & Modules

    Copper editions and modules pricing
    EditionModules
    Basic$29.001
    Professional$69.002
    Business$134.003

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Up to 29% discount for annual pricing.

    Usability

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    Copper (formerly ProsperWorks)

    I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
    Read full review

    Support Rating

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    Copper (formerly ProsperWorks)

    It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
    Read full review

    Alternatives Considered

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    Copper (formerly ProsperWorks)

    For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
    Read full review

    Return on Investment

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

    Copper (formerly ProsperWorks)

    • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
    • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
    • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
    Read full review

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