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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clear C2 C2CRM

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

    $37

    per month per user

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    Pricing
    Clear C2 C2CRMGist
    Editions & Modules
    No answers on this topic
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    Offerings
    Pricing Offerings
    Clear C2 C2CRMGist
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)—
    More Pricing Information
    Community Pulse
    Clear C2 C2CRMGist
    Considered Both Products
    Clear C2 C2CRM
    No answer on this topic
    Gist
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    20 Answers
    Features
    Clear C2 C2CRMGist
    Sales Force Automation
    Comparison of Sales Force Automation features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    8% above category average
    Gist
    -
    Ratings
    Customer data management / contact management9.03 Ratings00 Ratings
    Workflow management8.13 Ratings00 Ratings
    Territory management9.03 Ratings00 Ratings
    Opportunity management8.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings00 Ratings
    Contract management8.12 Ratings00 Ratings
    Quote & order management9.03 Ratings00 Ratings
    Interaction tracking8.02 Ratings00 Ratings
    Channel / partner relationship management8.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    12% above category average
    Gist
    -
    Ratings
    Case management9.03 Ratings00 Ratings
    Call center management8.03 Ratings00 Ratings
    Help desk management9.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    9% above category average
    Gist
    -
    Ratings
    Lead management9.02 Ratings00 Ratings
    Email marketing8.13 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.4
    3 Ratings
    9% above category average
    Gist
    -
    Ratings
    Task management9.03 Ratings00 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    13% above category average
    Gist
    -
    Ratings
    Forecasting9.03 Ratings00 Ratings
    Pipeline visualization9.03 Ratings00 Ratings
    Customizable reports8.03 Ratings00 Ratings
    Customization
    Comparison of Customization features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    11% above category average
    Gist
    -
    Ratings
    Custom fields9.03 Ratings00 Ratings
    Custom objects8.02 Ratings00 Ratings
    Scripting environment9.03 Ratings00 Ratings
    API for custom integration8.02 Ratings00 Ratings
    Security
    Comparison of Security features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    1% above category average
    Gist
    -
    Ratings
    Single sign-on capability8.02 Ratings00 Ratings
    Role-based user permissions9.03 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Gist
    -
    Ratings
    Social data9.02 Ratings00 Ratings
    Social engagement8.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Gist
    -
    Ratings
    Marketing automation9.02 Ratings00 Ratings
    Compensation management8.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    8.0
    2 Ratings
    5% above category average
    Gist
    -
    Ratings
    Mobile access8.02 Ratings00 Ratings
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Clear C2 C2CRM and Gist
    Feature
    Clear C2 C2CRM
    -
    Ratings
    Gist
    8.9
    2 Ratings
    2% above category average
    Chat history and transcripts00 Ratings8.92 Ratings
    Chat reporting00 Ratings8.92 Ratings
    Chat and web analytics00 Ratings8.92 Ratings
    Best Alternatives
    Clear C2 C2CRMGist
    Small Businesses
    Salesflare
    Score10 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clear C2 C2CRMGist
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.5
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    6.7
    (4 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.6
    (9 ratings)
    User Testimonials
    Clear C2 C2CRMGist
    Likelihood to Recommend
    Clear C2 C2CRM
    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review
    Gist
    If your marketing model is selling products, services, or SAAS where you are doing inbound marketing and your website will do most of the lead generation and conversion, this is a great product. From live chat, support, event tracking, and automation, you could almost put your entire business on autopilot. If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
    Incentivized
    Read full review
    Pros
    Clear C2 C2CRM
    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Incentivized
    Read full review
    Gist
    • Customer service via a unified inbox so you dont have to separately monitor your twitter, Facebook or IG account for consumer communication there. Gist unified all into one inbox, better than anyone else I've seen in the market. They archive all communications and tie them back to a single user so you get unified customer history / data.
    • Marketing segmentation and automation: they track user history and behavior across the site and have super detailed segmenting capability, on par with ActiveCampaign's, but better I'd say. Better UI for the marketing admin person, and more unified data than in AC.
    • Live chat and chatbot. Usually it's either one or the other but with Gist you can do both seamlessly.
    Incentivized
    Read full review
    Cons
    Clear C2 C2CRM
    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Incentivized
    Read full review
    Gist
    • Plan limits can be confusing. For example, there is a monthly charge for support and a monthly charge for "growth," plus there's a separate charge depending on how many contacts and seats you have. Perhaps this is normal in the industry, but it can make it a little challenging to understand the bill every month.
    • The vast amount of features means development will never be as fast as you'd like it to be (even though they release updates all the time). This may not actually be a valid concern, and it certainly isn't unique to Gist (who doesn't have a wishlist they're waiting on their favorite SaaS to get to?), but I do believe the likelihood of being stuck without your desired feature being developed goes up a lot as the product gets bigger and bigger.
    • Email deliverability has been less than perfect in the past, but it has improved drastically in the last year.
    Read full review
    Likelihood to Renew
    Clear C2 C2CRM
    No answers on this topic
    Gist
    Gist is a quite reliable service with a lot of added values. We don't need to pay for different Saas for these important features. If I had an issue the team was super responsive and helpful, that is essential for every business. The email delivery is great, so virtually no email has landed into spam folder
    Incentivized
    Read full review
    Usability
    Clear C2 C2CRM
    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review
    Gist
    It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
    Read full review
    Support Rating
    Clear C2 C2CRM
    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Incentivized
    Read full review
    Gist
    Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
    Incentivized
    Read full review
    Alternatives Considered
    Clear C2 C2CRM
    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Incentivized
    Read full review
    Gist
    Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
    Read full review
    Return on Investment
    Clear C2 C2CRM
    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review
    Gist
    • They are perfect for me as a someone who needs a lot of bang for the buck. The chat messenger device on my website alone has brought me new prospects that I did not have to spend money recruiting.
    • I am able to save hours of time with the automated emails that are GDPR compliant.
    • I don't have to pay for a designer to have excellent looking emails either.
    Read full review
    ScreenShots

    Gist Screenshots

    Screenshot of Live ChatScreenshot of Email MarketingScreenshot of Marketing Automation WorkflowsScreenshot of Knowledge BaseScreenshot of Meetings