Likelihood to Recommend It allows the best sales with our customers. It is the best CRM software in the market. If customers need help then it allows their users to contact them directly and they give good feedback in a short time.
Read full review Leadsquared is well suited for small to medium-sized enterprises where the team is small and you have a lot of areas to explore. Every team can have their suites/ accounts customised accordingly. I am not sure if I can compare it for bigger enterprises but I feel this best of best to get your work done more efficiently.
Read full review Pros An incredible application in making sales and marketing in a single go. Good to comprehend business opportunities and to protect the product’s promotion in the market. It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further. Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand. Its managing abilities are not underestimated because of its to-the-point business overview. Read full review Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis. The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization. Daily attendance history and man-days management can be done. Sales performance and their values are mapped clearly. Read full review Cons Unsure, as I have not seen issues that weren't resolved quickly and professionally. Read full review LeadSquared is a little bit expensive compared to other slimmer products, so they need to think about it. Sometimes LeadSquared gets stuck when I use it to run a large campaign, I would like them to improve this. LeadSquared creates a problem in slow internet connections, so I guess this is also an improvement area for them. Read full review Likelihood to Renew It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Read full review Usability I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
Read full review Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again - Easy to Use - Flexible - Robust System - Ever-evolving - Support & Service - Integrations with third party tools & technologies - LMS - Data Management & Reports - Landing Page Options
Read full review Support Rating C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Read full review Great to work with and also Easy to work with Do not just listen to the problem but provide upfront solutions Always available and are ready to support on holidays Considerate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can ask Always available to help with the internal tasks as well like creating automations, drip creations etc
Read full review Alternatives Considered I HIGHLY recommend Clear C2 C2CRM above any other platform.
Read full review I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Read full review Return on Investment It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars. Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management. The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity. Read full review Leads Management has become very easy. Automated Lead Nurturing helps reduce a lot of manual work. A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy. Read full review ScreenShots