What users are saying about
5 Ratings
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Score 8.5 out of 100
41 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Cleo Integration Cloud

It is a simple and easy way to back up a computer to the cloud and integrated with the office 365 environment. And most importantly, the data is physically safe, off-site and protected by redundant copies, encrypted with Enterprise-level security and maintained by expert systems management personnel.
Lashell Taber | TrustRadius Reviewer

Jitterbit

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Cleo Integration Cloud
Jitterbit
8.4
Pre-built connectors
Cleo Integration Cloud
Jitterbit
8.8
Connector modification
Cleo Integration Cloud
Jitterbit
7.2
Support for real-time and batch integration
Cleo Integration Cloud
Jitterbit
8.6
Data quality services
Cleo Integration Cloud
Jitterbit
8.0
Data security features
Cleo Integration Cloud
Jitterbit
8.2
Monitoring console
Cleo Integration Cloud
Jitterbit
9.3

Pros

Cleo Integration Cloud

  • Sending API calls to clients when submitting data back and forth. They can be tested with Postman and work well.
  • Converting files to EDI standards. Creating the EDIs is very meticulous and Cleo has all of the standards and does a great job converting the files.
  • Love the ruleset 2 testing feature. Instead of having to run the project on a test server, the rulesets can be tested locally as soon as they are created.
Anonymous | TrustRadius Reviewer

Jitterbit

  • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
  • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
  • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
Anonymous | TrustRadius Reviewer

Cons

Cleo Integration Cloud

  • Storing data remotely means losing direct control over it.
  • High cost.
Lashell Taber | TrustRadius Reviewer

Jitterbit

  • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
  • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
Laura Sponaas | TrustRadius Reviewer

Likelihood to Renew

Cleo Integration Cloud

No score
No answers yet
No answers on this topic

Jitterbit

Jitterbit 8.0
Based on 9 answers
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Crystal Steinbach, MBA | TrustRadius Reviewer

Support Rating

Cleo Integration Cloud

Cleo Integration Cloud 9.0
Based on 3 answers
Most of the support people are great, but if they would create a comprehensive manual, then I would not need to bug them so much.
Anonymous | TrustRadius Reviewer

Jitterbit

Jitterbit 10.0
Based on 1 answer
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Travis Terry | TrustRadius Reviewer

Alternatives Considered

Cleo Integration Cloud

I have only used Cleo.
Anonymous | TrustRadius Reviewer

Jitterbit

Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
Laura McDonough, PMP | TrustRadius Reviewer

Return on Investment

Cleo Integration Cloud

  • Unknown economic impact.
Lashell Taber | TrustRadius Reviewer

Jitterbit

  • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
Anonymous | TrustRadius Reviewer

Pricing Details

Cleo Integration Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Cleo Integration Cloud Editions & Modules

Additional Pricing Details

Jitterbit

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jitterbit Editions & Modules

Edition
Jitterbit$100.001
  1. Starting Price Per Month
Additional Pricing Details
We offer flexible pricing options to suit your needs. Contact 1.877.852.3500 for details.

Rating Summary

Likelihood to Recommend

Cleo Integration Cloud
9.0
Jitterbit
9.0

Likelihood to Renew

Cleo Integration Cloud
Jitterbit
8.0

Support Rating

Cleo Integration Cloud
9.0
Jitterbit
10.0

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