Cleo Integration Cloud is a framework providing data integration between disparate systems and people within and across organizations.
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SolarWinds Serv-U
Score 9.0 out of 10
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SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted…
CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
A great platform perfectly integrated with the rest of the company's software.
Detailed design with simple and easy access from anywhere to our information.
Multi-location and multi-device access.
We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
Cleo integration is in charge of technical maintenance and updates.
The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
We have saved a ton of money by reducing chargebacks for missing ASNs for example
We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
