Click2Magic vs. tawk.to

With this live chat software, we can now provide friendly and timely customer support. Proactive and personalized conversations have reduced wait times and improved our relationship with our customers. It is well suits for support, sales and marketplaces. Also, it provided greater customer satisfaction and improved our sales. I would recommend it for all the teams irrespective of size.

Tawk.to is a one-stop solution for all live chat support. This service helps you convert more visitors on website into customers by giving them live chat support for their queries. It helps me to engage with customers, engage them in the conversation. It has helped us to get more sales. It helps to understand what customer's requirements.

Incentivized

• It provides reliable and real-time chat
• It is best at capturing quality leads
• It provides in-depth insights into business
• This live chat app is easy to use and implement. No complexity!

• Speedy receiving and sending of messages
• Can mark that you're active or inactive
• Can see when people are on the site, even if they're not using the webchat

Incentivized

• As of now, it has all the useful features. No cons to mention.

• What I always dislike about any software is the branding that comes along with it.
• The live chat module is not super noticeable since it's just in small print at the bottom of the chat module.
• Small errors can occur, causing the extension in the webpage to disappear.

I think that it's very user friendly. And even in filling out this survey, I've discovered it has beneficial features that I didn't even know it had! It's a lot of capabilities all rolled into one. We're appreciate that tawk.to is an option for us since we haven't found another third party that fits so well with our needs

Incentivized

Its ease of use and useful features. I mean it is not congested with lots of features but the providers include only the required features based on our business requirements. No complexity in using this super live chat. Highly recommended!

tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially when most aren't even sure if live chat is for them in the first place. tawk.to is a good platform for figuring that out. tawk.to provides me with exactly what I require, with no hassles and plenty of power. There has never been a problem with uptime or service.

• Improved response time
• Improved customer satisfaction
• improved brand credibility.
• Improved ROI

• Very positive, despite other forms of marketing, it remains our best source of contacts and therefore sales.

Incentivized