What users are saying about
33 Ratings
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Score 3.8 out of 100
8 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Insightly Marketing

It is very nice to check the phases of the project proposal and can give us an idea of which project is the priority and what client is the most valuable. Give BD team a direction to talk to the client with the potential client. It is less appropriate when it comes to project management [to include] tracking times.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.0
Insightly Marketing
8.5
WYSIWYG email editor
ClickDimensions
5.3
Insightly Marketing
8.5
Dynamic content
ClickDimensions
4.0
Insightly Marketing
7.6
Ability to test dynamic content
ClickDimensions
2.5
Insightly Marketing
8.4
Landing pages
ClickDimensions
2.0
Insightly Marketing
8.2
A/B testing
ClickDimensions
4.1
Insightly Marketing
8.5
Mobile optimization
ClickDimensions
2.7
Insightly Marketing
9.3
Email deliverability reporting
ClickDimensions
3.7
Insightly Marketing
8.8
List management
ClickDimensions
5.5
Insightly Marketing
8.8
Triggered drip sequences
ClickDimensions
6.1
Insightly Marketing

Lead Management

ClickDimensions
4.5
Insightly Marketing
9.0
Lead nurturing
ClickDimensions
5.9
Insightly Marketing
9.3
Lead scoring and grading
ClickDimensions
4.9
Insightly Marketing
8.8
Data quality management
ClickDimensions
3.1
Insightly Marketing
Automated sales alerts and tasks
ClickDimensions
4.0
Insightly Marketing

Campaign Management

ClickDimensions
2.5
Insightly Marketing
8.6
Calendaring
ClickDimensions
4.0
Insightly Marketing
8.8
Event/webinar marketing
ClickDimensions
1.0
Insightly Marketing
8.5

Social Media Marketing

ClickDimensions
5.5
Insightly Marketing
Social sharing and campaigns
ClickDimensions
8.0
Insightly Marketing
Social profile integration
ClickDimensions
3.1
Insightly Marketing

Reporting & Analytics

ClickDimensions
2.6
Insightly Marketing
8.8
Dashboards
ClickDimensions
2.0
Insightly Marketing
9.0
Standard reports
ClickDimensions
2.0
Insightly Marketing
9.2
Custom reports
ClickDimensions
3.8
Insightly Marketing
8.2

Platform & Infrastructure

ClickDimensions
4.6
Insightly Marketing
8.7
API
ClickDimensions
1.0
Insightly Marketing
8.8
Role-based workflow & approvals
ClickDimensions
1.1
Insightly Marketing
Customizability
ClickDimensions
3.1
Insightly Marketing
8.5
Integration with Salesforce.com
ClickDimensions
7.0
Insightly Marketing
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Insightly Marketing
Integration with SugarCRM
ClickDimensions
8.0
Insightly Marketing

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Insightly Marketing

  • Converting closed opportunities into projects
  • Working while on the go with the mobile apps
  • Storing company products information in an organized way
  • List segmentation and mass emailing
Mahmoud Farag | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Insightly Marketing

  • Social marketing is missing
  • Search marketing feature
Preet Chovatiya | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Insightly Marketing

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Insightly Marketing

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Insightly Marketing

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Insightly Marketing

We chose Insightly over other CRM platforms such as Salesforce because it was very user friendly and easy to customize for our needs. Insightly is very comprehensive and has lots of options, but it wasn't as overwhelming like Salesforce and some of the other more robust CRM software platforms. Insightly was our top contender for ease of use.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Insightly Marketing

  • They have so much support in growing business from down side to upside I will say.
  • Marketing is best the way they provide leads which very good and interesting customer [without having] to do business which very helpful to us.
  • Overall it's so good and a business partner.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickDimensions Editions & Modules

Additional Pricing Details

Insightly Marketing

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Insightly Marketing Editions & Modules

Edition
Enterprise$1,299 per month1
Professional$599 per month1
Plus$299 per month1
  1. billed annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClickDimensions
2.3
Insightly Marketing
8.4

Likelihood to Renew

ClickDimensions
9.0
Insightly Marketing

Usability

ClickDimensions
5.0
Insightly Marketing

Support Rating

ClickDimensions
1.0
Insightly Marketing

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