TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickMeeting

    Score9.5 out of 10
    N/AClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

    $25

    per month

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A
    Pricing
    ClickMeetingM‑Files
    Editions & Modules
    Live 25
    $25
    up to 25 attendees
    Live 50
    $35
    up to 50 attendees
    Automated 25
    $40
    up to 25 attendees
    Automated 50
    $45
    up to 50 attendees
    Live 100
    $60
    up to 100 attendees
    Automated 100
    $75
    up to 100 attendees
    Live 200
    $119
    up to 200 attendees
    Live 500
    $139
    up to 500 attendees
    Automated 200
    $145
    up to 200 attendees
    Enterprise
    $165
    500 - 5000
    Automated 500
    $179
    up to 500 attendees
    Live 1000
    $239
    up to 1000 attendees
    Automated 1000
    $279
    up to 1000 attendees
    No answers on this topic
    Offerings
    Pricing Offerings
    ClickMeetingM‑Files
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDetailed enterprise pricing on demand.—
    More Pricing Information
    Community Pulse
    ClickMeetingM‑Files
    Considered Both Products
    ClickMeeting
    No answer on this topic
    MFiles
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    55 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    52 Answers
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    55 Answers
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    50 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    ClickMeetingM‑Files
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of ClickMeeting and M‑Files
    Feature
    ClickMeeting
    9.1
    66 Ratings
    14% above category average
    M‑Files
    -
    Ratings
    High quality audio9.866 Ratings00 Ratings
    High quality video9.566 Ratings00 Ratings
    Low bandwidth requirements8.859 Ratings00 Ratings
    Mobile support8.355 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of ClickMeeting and M‑Files
    Feature
    ClickMeeting
    9.5
    65 Ratings
    18% above category average
    M‑Files
    -
    Ratings
    Desktop sharing9.765 Ratings00 Ratings
    Whiteboards9.456 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ClickMeeting and M‑Files
    Feature
    ClickMeeting
    9.8
    67 Ratings
    18% above category average
    M‑Files
    -
    Ratings
    Calendar integration9.853 Ratings00 Ratings
    Meeting initiation9.763 Ratings00 Ratings
    Integrates with social media9.747 Ratings00 Ratings
    Record meetings / events9.965 Ratings00 Ratings
    Slideshows9.760 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ClickMeeting and M‑Files
    Feature
    ClickMeeting
    9.8
    65 Ratings
    19% above category average
    M‑Files
    -
    Ratings
    Live chat9.764 Ratings00 Ratings
    Audience polling9.859 Ratings00 Ratings
    Q&A9.960 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ClickMeeting and M‑Files
    Feature
    ClickMeeting
    9.5
    62 Ratings
    16% above category average
    M‑Files
    -
    Ratings
    User authentication9.854 Ratings00 Ratings
    Participant roles & permissions9.862 Ratings00 Ratings
    Confidential attendee list9.056 Ratings00 Ratings
    Best Alternatives
    ClickMeetingM‑Files
    Small Businesses
    Whereby
    Score9.9 out of 10
    pdfFiller
    Score9 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickMeetingM‑Files
    Likelihood to Recommend
    9.5
    (67 ratings)
    9.9
    (68 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.9
    (15 ratings)
    Usability
    9.4
    (49 ratings)
    8.2
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.8
    (36 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.2
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.6
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    ClickMeetingM‑Files
    Likelihood to Recommend
    ClickMeeting
    ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it's for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.Secondly, ClickMeeting is instrumental in delivering online courses to our students. It empowers us to create interactive learning experiences regardless of geographical constraints. We can easily share course materials, conduct live or pre-recorded lectures, and facilitate interactive discussions and Q&A sessions. ClickMeeting ensures our students have access to high-quality education and a supportive learning environment.In summary, ClickMeeting is an invaluable tool for both internal staff communications and student-centered online courses. It fosters collaboration, engagement, and knowledge sharing in a flexible and accessible manner, enhancing our overall productivity and educational offerings.
    Read full review
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
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    Pros
    ClickMeeting
    • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
    • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
    • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
    Read full review
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
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    Cons
    ClickMeeting
    • Individual Audio Controls. I'd love to be able to adjust the audio for each of the presenters within the platform, as the host. Not all presenters are tech savvy and sometimes don't know how to adjust this themselves.
    • Additional Saved Color Schemes. I'd love to be able to create/save multiple custom color schemes that I can use for various events instead of a single one.
    Incentivized
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    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    Likelihood to Renew
    ClickMeeting
    No answers on this topic
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    Usability
    ClickMeeting
    ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.
    Incentivized
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    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
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    Reliability and Availability
    ClickMeeting
    No answers on this topic
    MFiles
    always there.
    Incentivized
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    Performance
    ClickMeeting
    No answers on this topic
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    Support Rating
    ClickMeeting
    It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work. Really very good support.
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    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    In-Person Training
    ClickMeeting
    No answers on this topic
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
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    Online Training
    ClickMeeting
    No answers on this topic
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
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    Implementation Rating
    ClickMeeting
    It was very simple.
    Read full review
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    Alternatives Considered
    ClickMeeting
    - does not require installation - clear interface - fast chat technical support - available in Polish language - provides a stable connection - it allows us to share presentations - we can also record the meeting - the process of creating the meeting is quick and easy also for beginners
    Read full review
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    Scalability
    ClickMeeting
    No answers on this topic
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    Return on Investment
    ClickMeeting
    • ClickMeeting has had a very positive impact on our organization’s objectives. It allows us to run open training sessions and webinars for participants from multiple organizations, reaching more people without the need for travel or large venues. The platform’s reliability and ease of use help us deliver high-quality training efficiently.
    Read full review
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    ScreenShots

    ClickMeeting Screenshots

    Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items